In-room safe, blackout drapes, free WiFi, bed sheets
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Reviews of Bcn Urbaness Del Comte

2 out of 5
Bcn Urbaness Del Comte
Carrer de la Diputacio, 142-148, Barcelona

Reviews

8.2

Very Good

Rating 10 - Excellent. 335 out of 1000 reviews" "
Rating 8 - Good. 450 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
It suited my needs location was good. No lift working and heavy bags to lift. It had a kettle and Tea that’s good. Room looked into corridor that was weird.
Stayed 1 night in Jan 2024
Response from Management on Jan 26, 2024
Thanks for your review

8/10 Good

Linda

Traveled with partner
Liked: Staff & service
The location was very convenient. There were a few stains on the desk and walls from regular wear and tear. My only comment is the key card takes a few tries to unlock the room door.
Stayed 4 nights in Oct 2023
Response from The Management on Oct 20, 2023
Thanks for your review.

6/10 Okay

MEHRDAD

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed here in June 2023. The front desk staff were super nice and friendly. The room was spacious and clean. The AC worked well. The room had a working safe. There was no gym. There was however a cafe and a Metro Station down the street. The room had a mediocre view from the window. The main issue with this hotel was the large waste bins outside near the front entrance of the hotel and the cockroaches that I saw walk by it. Everything else was pretty good.
Response from The Management on Sep 4, 2023
Thanks for your review

8/10 Good

Steve

Stayed 1 night in Jun 2023
Response from The Management on Jul 10, 2023
Thanks for your review

8/10 Good

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, 24hr front desk.
Stayed 3 nights in Mar 2023
Response from The Management on Apr 18, 2023
Thanks for your review.

8/10 Good

Alphago Xavier Penn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic - close to metro and bus stops. The staff were lovely especially Marco who works in the dining area and provides 5* service - going above and beyond in his willingness to provide excellent customer service. He even made bacon for my husband one morning when bacon wasn’t on the menu. The staff did a great job keeping the property clean - but there were some messy guests who spilled food in the hallways at night. As for the negatives - the rooms are small and air conditioning wasn’t available even though the temperatures some days warranted it. The walls in the rooms are very thin and inconsiderate guests coming in late banging doors and shouting instead of talking in civilized tones spoiled our stay a bit. Overall though I would sum it up by saying Metro, Marco and local nearby Markets make the hotel value for money!
Stayed 6 nights in Mar 2023
Response from Tha Management on Mar 20, 2023
Thans for your review.

6/10 Okay

Safi

Business traveler
Liked: Cleanliness, staff & service
Staff was helpful, especially Luis.
Stayed 5 nights in Feb 2023
Response from The Management on Feb 16, 2023
Thanks for your review

10/10 Excellent

Scott

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was straightforward, simple and clean and friendly staff.
Response from The Management on Nov 7, 2022
Thanks for your review

8/10 Good

Roger

Stayed 5 nights in Oct 2022
Response from The Management on Nov 7, 2022
Thanks for your review

6/10 Okay

Eva Farkas, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pro: the hotel is located close to the public transport, shops and bars. Con: there is no fridge in the rooms, I lacked it in August when the temperature was very warm. Although the rooms have air-condition, it is not enough for a cold drink.
Stayed 6 nights in Aug 2022
Response from The Management on Aug 30, 2022
Thanks for your review.We're sorry but fridge are included from 3 stars and up.We also have a water machine in the reception for cold and hot water.Regards

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Barcelona in August 2022
The level of room air conditioning was totally unsatisfactory. When the lobby can be maintained at one level, the rooms should be the same level of comfort.
Stayed 3 nights in Aug 2022
Response from The Management on Aug 22, 2022
Thanks for your review

10/10 Excellent

Joe peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were excellent in every way.
Stayed 5 nights in Jul 2022
Response from The Management on Aug 3, 2022
Thanks for your review

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Jul 2022

10/10 Excellent

DHRUVIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to Urbaness del comte
It was amazing and 100% value for money stay. Staff is really helpful
Stayed 3 nights in Jun 2022
Response from The Management on Jul 4, 2022
Thanks for your review

10/10 Excellent

Cintia

Stayed 1 night in Jun 2022

4/10 Poor

James Alan, New Orleans

Liked: Staff & service
Disliked: Amenities
Internet kept falling in and out. Had to keep logging in. Air conditioning in my room was weak - 78° was the lowest it could go in the heat of summer. Breakfast cost extra - 10 euros /day
Stayed 5 nights in Jun 2022
Response from The Management on Jun 30, 2022
Thanks for your review. The guest was upset because he realised at the end of his stay that Breakfast was not included in his reservation. Guests can make reservations with or without breakfast. All guests must log in everytime they come back to the hotel for security reasons. The air conditioning temperature was adecuate according to the OMS, 24º.

6/10 Okay

Clarence, South San Francisco

Traveled with family
Disliked: Amenities
The AC good barely cool the entire room. It was hard to sleep because the room the AC can't cool the room. There is no napkins in the room.
Stayed 1 night in May 2022
Response from The Management on Jun 27, 2022
Thanks for your review.

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 5 nights in Jun 2022
Response from The Management on Jun 27, 2022
Thanks for your review.

10/10 Excellent

YIWEN

Stayed 2 nights in Jun 2022
Response from The Management on Jun 27, 2022
Thanks for your review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and breakfast
Breakfast was delicious one of the highlights. Hitel service was friendly and informative. Location is perfect since is in the middle of Plaza España and Plaza Catalunya. Lots of places to eat around. Perfect for staying when you are out all day walking and exploring the city . There is a train stop vlose to the hotel too.
Stayed 3 nights in Jun 2022
Response from The Management on Jun 13, 2022
Thanks for your review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 3 nights in May 2022
Response from The Management on Jun 10, 2022
Thanks for your review.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is in a great location. 15 minutes from Barcelona Sant station and from Plaza Catalunya. Plenty of bars and restaurants within walking distance. The hotel is modern but our room was quite compact but very clean with a comfortable bed. The wifi was fine but you had to log in every time you wanted to use it. Breakfast was very good with plenty of choice.
Dining room
Stayed 1 night in May 2022
Response from The Management on Jun 10, 2022
Thanks for your review.

8/10 Good

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from The Management on Jun 7, 2022
Thanks for your review

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great area, easy to get around. Room was clean, no decor but clean and the stay was comfortable! Staff was very nice and always helpful
Stayed 3 nights in May 2022
Response from The Management on Jun 13, 2022
Thanks for your review

2/10 Terrible

Keith

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I've ever stayed at. No AC! Rude staff! The room looks nice but it's not comfortable, especially while you're sweating.. I would definitely consider another hotel unless you are desperate.
Stayed 2 nights in May 2022
Response from The Management on Jun 13, 2022
Thanks for your review

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
I liked the location. Guy downstairs was a little impatient when I asked about the AC not working. He just responded saying “isn’t it cold outside” so I don’t think it was the most friendliest answer. Other than that stay was ok
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Clean great place good people good location hot showers small rooms clean not fan in the room
Stayed 1 night in Feb 2020

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Excellent location. Only hic up was construction next door made day napping difficult
Stayed 6 nights in Feb 2020

10/10 Excellent

Warners, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with a great smell throughout the hotel. Good location.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
big room with a lot of space with good location easy access to attraction place.Near to public transportation and grocery store
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from The Management on Jan 22, 2020
Thanks for your review

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was friendly and housekeeping was top notch. Beautiful cosy apartment located a stone’s throw away from the cathedral. Highly recommended.
Stayed 5 nights in Nov 2019
Response from The Management on Dec 10, 2019
Thanks for your review

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019
Response from t on Dec 3, 2019
Thanks for your review.

8/10 Good

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Just fair
The mattress was too fluffy. The room noisy. The employees was awesome
Stayed 3 nights in Nov 2019
Response from The Management on Nov 26, 2019
Thanks for your review

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from The Management on Nov 18, 2019
Thanks for your review

8/10 Good

Verified traveler

Stayed 6 nights in Oct 2019
Response from The Management on Nov 6, 2019
Thanks for your review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was friendly. However, the air conditioning wasn’t working properly in the room as the room wasn’t cool ever during our stay.
Stayed 5 nights in Oct 2019
Response from The Management on Nov 5, 2019
Thanks for your review

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place to stay
Stayed 5 nights in Oct 2019
Response from The Management on Nov 4, 2019
Thanks for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from The Management on Nov 4, 2019
Thanks for your review

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a very good location a great staff and clean hotel
Stayed 3 nights in Oct 2019
Response from The Management on Oct 15, 2019
Thanks for your review.

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019
Response from The Management on Oct 15, 2019
Thanks for your review.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Basic
If you want sleep after 9am, you have no luck in this Hotel, cleaners make sooo much noise! There is nothing in the hotel except the room.
Stayed 3 nights in Oct 2019
Response from The Management on Oct 15, 2019
Thanks for your review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location as very close to the red main metro line! Staff helpful and breakfast delicious
Stayed 2 nights in Sep 2019
Response from The Management on Sep 30, 2019
Thanks for your review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from The Management on Sep 30, 2019
Thanks for your review

6/10 Okay

Brian, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a place were thi gs are easily walkable and close to a main metro line.
Stayed 13 nights in Sep 2019
Response from The Management on Sep 26, 2019
Thanks for your review

6/10 Okay

Richard, Woodland, CA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia offers this as a 4 star hotel and BCN lists it as 2 Star. The absence of adequate lighting, natural light, makeup mirror, no seating other than the bed and relatively high price exclude this from even a 4 star property.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facility was clean, staff were mostly pleasant unless you asked too many questions re: the computer. The room was quite small.
Stayed 2 nights in Sep 2019
Response from The Management on Sep 26, 2019
Thanks for your review

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, helpful reception staff and good location.
Stayed 4 nights in Sep 2019
Response from The Management on Sep 18, 2019
Thank you for your review

6/10 Okay

Glory, Miami

Traveled with partner
Disliked: Staff & service
We arrived from a long trip around 11:00 am and we were able to ckeck in but not to receive the room until 3:00 pm. They told us to live the luggage in the reception and come back later. To summarize: very small room, no place to accomodate your personal belongings, shower did not work properly, that is, just a small thread of water came out, no small fridge provided to keep your beverages cool. When we inquired about the fridge they said thay this was a two star hotel and we shouldn't expect to get any additional services. We then ask for ice and told us to go across the street to buy it! On top, the control tv did not work. After trying many times, we finally made it work, but it was the same frustrating procedure all the time. The only positive side is that the room and bathroom were very clean every day. These comments are not intended to criticize but to make hotel management aware of the improvements that are needed to give a better service to their guests.
Stayed 4 nights in Sep 2019
Response from The Management on Sep 18, 2019
Thank you for your review

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019
Response from The Management on Aug 21, 2019
Thanks for your review