Ratings based on 911 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Near the airport

Posted Aug 29, 2015
Pros: Airport pickup and drop.
Cons: Would like the convenience of kettle for making tea/coffee.
Location: Airport
We had an overnight star at the hotel. The room was comfortable. They provide airport pickup and drop that is the reason we stayed here. Breakfast we paid for extra was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Aug 17, 2015
Pros: It was convenient to the airport and had a free shuddle service.
Location: Since it is close to the airport it is not a good choice for those who are staying for some time to see the city.
We only stayed one night but the staff were very helpful, the food at dinner and breakfast was good and the room was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

A nice hotel at a great price.

Posted Aug 16, 2015
Pros: See above.
Location: Not very much around the hotel. It would have been nice to walk to another restaurant but that doesn't matter. It's a hotel close to the airport.
The hotel was what I expected; close to the airport with free shuttle (excellent service), clean rooms, a good restaurant and excellent staff. I would definitely book this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for it's location.

Posted Aug 15, 2015
Great experience over all. Beds can be improved... the mattresses are old. But very clean and great to stay for the last nights since very close to the airport and good price.
5 out of 5
Recommended
for Everyone
by A verified traveler from wales

great welcome

Posted Aug 13, 2015
Pros: The staff, cleanliness, comfort.
Cons: They have high standards and meet them
Location: We arrived from the airport late via the shuttle and left next morning for the cruise port. There is a car park.
Complimentary shuttle swiftly delivers you to a most welcoming reception, Manuel. Every effort to ensure a clean and comfortable stay, including late food. This is a great hotel for a first night or last night of a holiday and was only thirty minutes by taxi from the cruise port, so City. This is great value and we hope we can stay again. Thank you, all staff for your warm professionalism. Breakfast was great.
2 out of 5
by A verified traveler from UK

Cleanliness of room, moved at 4am

Posted Aug 13, 2015
Woke up with a huge cockroach in my bed at 4am, I got moved to a different room, but not a great experience.
4 out of 5
by A verified traveler from london

Nice hotel

Posted Aug 10, 2015
Nice and helpful staff. Only one kind of breakfast everyday , no change in the morning breakfast needs to change the breakfast menu . Not for vegetarians . Nothing for vegetarians to eat only chips and pizza.
3 out of 5
by A verified traveler

not up to best western standards

Posted Aug 9, 2015
Pros: close to airport
Cons: room: beds, size, amenities(no kettle with free coffee/tea)
the rooms are not up to best western standards, but the staff are excellent
1 out of 5
by A verified traveler

Posted Aug 3, 2015
The check-in was an unpleasant experience. The man working at the front desk was surprisingly rude and unfriendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2015
Cons: Have a coffee maker in the room
Location: There is nothing close by so it is good to stay if you want a quiet place to work. Not ideal for shopping.
Close and have shuttle to the airport every 30 minutes and every 45 minutes after 8:30PM. However; I had to use the taxi since shuttle only start at 5AM and I need to be at the airport at 4:30AM. Cost for taxi to go to the T1 is approximate $32.00. The room is very clean and nice bath room. I wish if there was a coffee machine there for my tea....