Ratings based on 14 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Top notch.

Posted Feb 25, 2017
5 star service and location. Unfortunately the building was undergoing maintainence and was completely covered in scaffolding. The staff went above and beyond. We can reccomend without hesitation.
Comment from Hotel Management
Feb 25, 2017 by Cesar Royo. Guest Relations Manager, Hotel Management
Dear Mr. John, We are honored that you chose to stay with us when you were in Barcelona. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

Well situated hotel in high end district

Posted Feb 19, 2017
Hotel undergoing exterior renovation.Staff superior-helpful,knowledgeable and enthusiastic.Standard room a bit smaller but luxurious bed and linens. Would recommend if looking for a great hotel near fine shopping
Comment from Hotel Management
Feb 20, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear guest, Thank you for taking the time to tell us about your stay at Hotel Casa Fuster. We highly appreciate your positive comments about our staff and we appreciate for taking the time to write to us. Let me informed you that as being a Monument building, in order to preserve it we are obliged to make a regular cleaning in our facade. We hope to welcome you back in our property soon. Kind Regards,
5 out of 5
Recommended
for Couples
by A verified traveler from Hastings UK

everything you'd expect from a 5 star hotel

Posted Feb 17, 2017
Pros: the friendly attentive staff and the luxuriant rooms.
Cons: we travel a lot and are used to an inclusive buffet breakfast,there is a charge of around 27 euros which is a little steep.
Location: It's well located for all usual sightseeing places..getting around's cheap easy by metro and taxis are also reasonable.
The staff are totally committed to ensuring that you have a great stay and could not do enough for you.. always pleasant and attentive...if you're travelling light (as we were on a short break) don't worry about toiletries as the bathroom's got EVERYTHING! exempt deodorant!...with matching his and hers slippers and bathrobes...we love Barcelona and with future visits we cannot think of anywhere else we'd prefer to stay!!...already looking forward to coming back.
Comment from Hotel Management
Feb 17, 2017 by Cesar Royo. Guest Relations Manager, Hotel Management
Dear Nick and Chris, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive to ensure that our guests receive the royal treatment they deserve especially when staying with us. We have taken good note of your suggestion for the breakfast price, we are glad to hear your remarks. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel

Posted Feb 8, 2017
Greatly located hotel in Barcelona, friendly and helpful staff. Amazing hotel rooms overlooking Barcelona segrada familia, 2 mins walk from the metro station. Hotel food of high quality - highly recommended. Would stay here again!
Comment from Hotel Management
Feb 9, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear guest, It is always a pleasure to receive positive comments and we truly appreciate you taking the time to send this to us. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. I personally will make sure our staff receives your compliments. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Luxury hotel in the center of Barcelona.

Posted Feb 4, 2017
Perfect location, very friendly and helpful staff, wonderfu breakfasts, clean and comfortable rooms
Comment from Hotel Management
Feb 4, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear Genny, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our service, as we work every day to improve it. We hope to welcome you back in our property soon. Greetings from Barcelona,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jan 5, 2017
Pros: Staff, location, very large bed, bathroom
Cons: Cleanliness, dark decor
Our overall experience was good, particularly the staff were excellent. We found the room cleanliness a little wanting in some areas, but if you didn't look too closely, the earthy colours hid any dust etc. The room was very well equipped, everything was catered for. Breakfast was a generous buffet. I ordered poached eggs which were over cooked.
Comment from Hotel Management
Jan 7, 2017 by Cesar Royo. Guest Relations Manager, Hotel Management
Dear guest, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive feedback from our valuable guests! I will share your comments with our team, who I am certain will be encouraged by your remarks. We have taken note of the suggestions you made about the lighting in decor in room, also about the cleaning service, definitely this will help us to improve. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
5 out of 5
Recommended
for Couples
by A verified traveler from London, Ontario, Canada

Great location, comfortable hotel

Posted Jan 2, 2017
Pros: The location, the lobby bar, the comfortable beds.
Location: This is located in the less "touristy" portion of Barcelona. You're very close to the major Metro line at the Diagonal stop.
We were very pleased with our 7 day stay at the Casa Fuster. Our rooms were the "basic" version -- but I couldn't have asked for more. We had large, comfortable king-size beds, good bedding, bathrooms with tub and shower, and plenty of closet space and electrical outlets. We had one issue with the plumbing in the room, and it was rectified quickly and efficiently.
Comment from Hotel Management
Jan 3, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear Chrissy, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our service, as we work every day to improve it. We hope to welcome you back in our property soon. Greetings from Barcelona,
5 out of 5
Recommended
for Everyone
by A verified traveler from aichi

豪華感がすごいホテル

Posted Feb 23, 2017
Pros: 一番はホテルの部屋にスリッパがあったことです。ヨーロッパのホテルだいたいスリッパはないので、、、
Cons: 特にありません。
Location: バルセロナのメイン通りに面しているのでショッピングなどにも行きやすいです、カタルーニャ広場から徒歩10分、15分くらいなので若い人であれば全然余裕だと思います。
ホテルの雰囲気も良いし、受付もボーイも日本語少し話せたり、英語が流暢であったりとてもいい環境のホテルでした。
Comment from Hotel Management
Feb 25, 2017 by Cesar Royo. Guest Relations Manager, Hotel Management
Dear guest, Thank you kindly for your review! It is such a pleasure to hear that you enjoyed your stay with us! Our location is conveniently close to shopping areas, dining, and attractions making it a prime destination. We will pass along your kind words to our colleagues, as they make their effort to speak the more languages as possible. We are highly looking forward to your next visit to Barcelona and we hope to see you again soon! Warmest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel excelente !

Posted Feb 10, 2017
Pros: Gosto de tudo desse hotel
Cons: nada , pois é perfeito !
Location: A localização excelente , as atividades próximas de tudo
Hotel muito bem localizado, quarto limpo e espaço agradável , os funcionários da camareira ao recepcionista da portaria excelentes. Sempre que vou a Barcelona fico nesse hotel e recomendo muito. Adorei nossa estadia em janeiro/17.
Comment from Hotel Management
Feb 14, 2017 by Cesar Royo. Director de Relaciones Publicas, Hotel Management
Apreciado huésped, Apreciamos sus comentarios en relación a su reciente estancia en el Hotel Casa Fuster. Nos llena de orgullo el recibir comentarios positivos. Voy a compartir sus comentarios con nuestro equipo, quienes estoy seguro se sentirán muy orgullosos con sus puntuaciones. Como miembro de Leading Hotels of the World, tenemos el deber de llenar sus expectativas, lo cual intentamos con cada cliente que entra por nuestras puertas. Esperamos poder darle la bienvenida pronto. Atentamente,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Haben ein rundum gelungenes Wochenende Anfang Februar mit Grad Celsius in Barcelona erlebt, das Casa Fuser bietet besten Service mit absolut sympathischem, motiviertem , zuvorkommendem Personal. Dir Dachterrasse ist ein absolutes Muss, die Lage des Hotels für Shopping-Freaks bestens geeignet
Comment from Hotel Management
Feb 9, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our service, as we work every day to improve it. We hope to welcome you back in our property soon. Greetings from Barcelona,