Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Brighton

Family city break

Posted Aug 23, 2015
Our family including two teenagers and an 8 year old spent 6 nights on our first trip to Barcelona. The apartment at Castro was well equipped and clean. The location was great for visits all over the city. We enjoyed park guell, shopping in Gracia, fantastic food, the metro, cava, sagrada familia, la rambla, the zoo, Montjuic, beach, cable car and ice cream!
5 out of 5
for Everyone
by A verified traveler from h


Posted Aug 20, 2015
Nice apartment right next to sagrada familia. Easy for metro and tourist buses. Supermarket and bars/ coffee shops nearby. Clean. Washing machine and dryer available and equipped kitchen. Had everything we needed for a family of five. We would definitely use it again. Be aware that you can't use the next door spa/ swimming pool if under 17!
4 out of 5
for Everyone
by A verified traveler from 日本


Posted Aug 15, 2015
Pros: アクセスの良さとサグラダファミリアに近いこと 設備の充実 スパ
Cons: 鍵の開け方にコツがいるようで、慣れるまで戸惑いました。 スパの利用時間がもう少し遅くまで利用できれば良かった。 タオルの数
Location: サグラダファミリそばなので、毎日お散歩しながら見て回れます。地下の聖堂には夕方6時から無料で入れます。 ハブ駅のサンツ駅がメトロで15分くらいなので、アクセスしやすくワイナリー見学など小旅行などの計画も立てやすいと思います。バスも慣れればとても便利なので乗り降り自由のバルセロナカードお勧めです。
6人家族で5泊しました。サグラダファミリアそばなので毎日眺められるのも魅力ですし、メトロの駅も近く、ハブ駅のサンツ駅にもメトロで1本なので、バルセロナ市内はもちろん小旅行など様々なところにアクセスが可能です。アパートの部屋もこぎれいで、リゾート地のコンドミニアムに近いものです。設備もシーメンスの洗濯機、乾燥機があり、洗剤を用意すれば衣類も少なめですむでしょう。アメニティも基本的なシャンプー、バスジェルなど(ロクシタンでした!)そろっていて、不自由はありません。 ただ当初タオルの数が少なかったので、リクエストして増やしてもらいました。こまめに乾燥機にかけておくのもいいかもしれません。キッチンもIHクッキングヒーター、食洗機、オーブンとレンジ、冷蔵庫も完備、キレイなキッチンです。食器も基本的なものはそろっています。近くのスーパーで食材も購入できますので、家族やグループでワイワイ楽しむのもいいですね。スタッフも英語対応が可能で親切です!6時以降不在なのがちょっと残念ですが。また鍵の開け方にコツがいるようで、慣れるまで戸惑いました。付近の治安もあまり遅くならない限り、大丈夫だと思います。 観光に追われ、帰る時間が遅く、充実したスパを利用できなかったのが残念です いいホテルのようなホスピタリティは無いものの、我が家のように快適で気軽に過ごせ、いい滞在となりました!
1 out of 5
by A verified traveler from New York

Not recommended

Posted Jul 27, 2015
No service , no cleaning , no body anwsering you . Spiders inside the bedrooms.
1 out of 5
by A verified traveler from mexico

pesimo servicio. Todo muy dañado

Posted Jul 16, 2015
Rente el departamento por la lavadora de ropa. Ni siquiera servía. Toda la ropa salía sucia. Llegamos a media noche y el sistema no servia nos abrieron la puerta a distancia y jamás tuvimos llaves. Pésima experiencia.
5 out of 5
for Everyone
by A verified traveler from 東京


Posted Jul 6, 2015
Pros: ロケーション、部屋の広さ、設備の充実
Cons: 特にありません。
Location: サグラダファミリアまで歩いてすぐです。
3 out of 5
by A verified traveler from Ålesund

Barnehage i bakgården og manglende svømmebasseng

Posted Jul 2, 2015
Cons: Tilgang til svømmebasseng
Ble forespeilet svømmebasseng for barna, men de hadde 17 årsgrense ikke bare for spa avdelingen, men og for svømmebassengene. Ble tilbudt inngang på et treningsenter to kvartal unna, men dette ble jo håpløst siden man ikke kan sende 11åringer ut i Barcelonas gater på egenhånd. Ble vekket hver morgen kl 8 av skingrende barnegråt fra barnehagen to etasjer under balkongen. Leiligheten var fin i seg selv, men ca halve størrelsen av det som kommer frem på nettsiden deres. Badekaret på ene badet hadde propp som ikke fungerte og de hadde flasker med VOSS vann i kjøleskapet som tydelig hadde blitt fylt på med vann av tvilsom karakter. Om man er voksne på tur er dette et greit alternativ, men drar dere med barn er det bare å holde seg langt unna.
3 out of 5
by A verified traveler from Sussex UK

No kids in pool! Nice apartments

Posted Jun 29, 2015
Nicely furnished with all family mod cons. However, our children were extremely disappointed they couldn't use pool. Therefore we would not recommend to families.
5 out of 5
for Everyone
by A verified traveler

Un hôtel agréable calme et bien placé

Posted Jun 8, 2015
Pros: localisation, confort, le spa accessible dans le prix
Location: a deux pas de la sagrada et proche du metro , le quartier est calme et compte une supérette en face tres bien pour les courses, des restos, bars ..
Un hôtel agréable , bien situé à proximité du métro - accueil serviable , ménage fait tous les jours, nous avions laissé la vaisselle dans l'évier , la personne a pris la peine de faire tourner un lave vaisselle. Une petite bouteille de vin à l'arrivée qui ne manque pas de faire plaisir. l'entrée au spa est compris , c'est vraiment agréable de pouvoir aller s'y délasser après une longue journée il est ouvert jusqu’à 22h-23h bref je vous le recommande - le quartier est calme
2 out of 5
by A verified traveler

unfortunately bad attitude towards guests

Posted May 29, 2015
Pros: Location to public transport, Sagrada Familia and many restaurant n shops around the area. Room was spacious and clean.
Cons: Hotel should take guests more seriously and respected as part of service. Very bad and rude attitude.
Family with small children so the apartment rooms were very comfortable for us. We chose this hotel as they had good space, SPA facility included and Internet. Only the first point was as expected. The SPA facility is not part of the hotel but a separate sports gym close by. Internet was not working most of the time. We had signal but no data was transferring. We had a balcony in the room but the door was broken and could not be locked. After giving this information the the staff, I was told that this is normal and nothing to worry about. Security is of important to us but apparently not at this hotel. The furniture was a bit worn out. The sofa was shedding. Everytime we sit down, our clothes would be full with small pieces of the sofa. After telling the staff about it, nothing happened either. No matter what we tell the staff, the attitude is to shrug with the shoulders and nothing is being done. What guests are saying is not of the importance for them. The worst experience we had was at the day of check out. Check out time was 11am. We were sitting in the lobby from 1030h to use the Internet (not working in the rooms). Just before 11 I went up to the room to freshen up and get our bag to check out. With shock I had to find that the room was being cleaned and all of the stuff we had standing around was thrown away! Staff was saying they thought we were gone...yeah right! With a huge bag standing in the room n cream n stuff on the table. this was more than unacceptable!