Ratings based on 331 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Great location for Sagrada Familia

Posted Apr 19, 2017
Pros: Very clean and comfortable with great facilities.
Cons: Attitude of the Reception staff at the next door Club Metropolitan.
Location: Very close to Sagrada Familia. Great metro links to the rest of the city.
Lovely apartment and roof terrace. Great location and transport links. Nice local bars and restaurants. Helpful and polite staff at the Castro Residences. Excellent Spa facilities to use but quite disappointed with the 'unwelcome' attitude of the club's Reception to us as visitors of the sister aparthotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Amazing apartment, perfect location

Posted Apr 16, 2017
Stayed at this apetment for my friends hen weekend in April, on arrival staff were so friendly and helpful. Apartment was perfect for 6 people, 3 bedrooms, 2 bathrooms, kitchen, living room, 2 balconys, access to pool, spa and gym. The apartment is lcoated two minute walk from the Gaudi Cathedral and restaurants. Twenty minute taxi ride to Las Ramblas where there are lots of shops and restaurants. It is also a fifteen minute taxi ride from the Marina, where there is a beach and lovely restaurants. Overall our stay was perfect, we had the most amazing weekend and was so happy with the apartment that I booked as I have been very unhappy with certain apartments I have booked in the past in different countries. I highly recommend the Castro Exclusive Residences and would most definitely stay there if I visit Barcelona again.
4 out of 5
Recommended
for Families
by A verified traveler from Portsmouth, UK

Clean, comfortable and spacious apartments.

Posted Apr 15, 2017
Pros: Clean, quiet, comfortable
Cons: Full-time Reception staff
Location: Right next to the Sagrada Familia -Barcelona's biggest sight. Getting to the town centre is a long walk, but there's a Metro station and taxis nearby.
This aparthotel is a great place for families, with 3-bed apartments, complete with a spacious sitting/dining area and well appointed kitchen. Cleanliness is excellent (the place is spotless) and the beds are large and comfortable. Being right next to the Sagrada Familia is ideal, and it's a safe and quite neighbourhood at night. The only negative point (and I'm being picky here) is the lack of a full-time Reception - which made it tricky to find staff at times.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
The location and room were superb , and great for families who want a good base away from the hustle of the centre
5 out of 5
Recommended
for Everyone
by A verified traveler from Upminster, UK

Nice family friendly apart hotel. Great location.

Posted Apr 8, 2017
Lovely stay in a lovely city - Barcelona. Accommodation was spot on! Lots to eat and see and do! Easy to move around different locations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

50th Birthday Barcelona Trip

Posted Mar 31, 2017
Pros: The staff was very hospitable, the apartment was well maintained. The team there made us feel like we were at a "home away from home"
Cons: The description mentions a pool and spa, however it is not in the same building. It is next door and it's a "community pool and spa"
Location: We were one block away from the Segarda Familia, the location was great. There are plenty of places to eat, and take in the beauty of the city.
My family and I were delighted with our stay at the Castro Exclusive Residences SPA Sagrada Familia. It was our first European trip, and we were traveling with two young children so we were not sure what to expect. Fortunately, the trip was a wonderful experience. Barcelona is very family-friendly and we would return in a heart beat.
Comment from Hotel Management
Apr 3, 2017 by MKT Manager, Hotel Management
Dear, Jessica: it´s a real pleasure to read your comments :) Your family is so kind too. I´m sorrey for the description: it´s true, the spa is soooo big well is in the next door (15 meters) By the way, thanks for your visit. See you.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK Birmingham

Ideal location

Posted Mar 18, 2017
Pros: A lovely greeting by the receptionist and a nice gesture of a bottle of wine on the house. Very clean hotel friendly staff inc the cleaners.
Cons: Reception needs to be staffed more often, instructions on how to use the electric cooker, washing machine and drier would be a good idea.
Location: Great location tube station is within walking distance by the familia Sagrada
We booked 3 months in advance having requested a room on the upper level. I was given confirmation of this when I called the hotel a couple of weeks prior to arriving. The receptionist assured me that it would not be a problem. Upon arrival we were disappointed when we were told that ours was a room on the lower floor and that there was nothing that could be done due to all rooms being fully booked. The lady told us to ask again in the morning which I did. She said that yes we could move into the above apartment that day and to leave the matter with her to solve. A few hours passed by and we heard nothing from her. Next morning she was not there and neither did we see her again for the entire duration of our 4 days visit. We did not bother asking the other receptionist. To cut a long story short, I would not recommend anyone who is a light sleeper to stay on the lower floor due to the noises of the upper levels, water flushing noises etc and of the constant noise that can be heard from the underground tube. Also, no reception staff were present when we checked out. I had to leave the room access cards on a small desk near the main door . Disappointing.
Comment from Hotel Management
Mar 21, 2017 by MKT Manager, Hotel Management
Good afternoon, Harry: In the first place I thank you for your words and that you have come to spend a few days with us. Although of course I also apologize on behalf of the team for those all points that have caused your experience is not 10. As for the top floor is true that sometimes the situation of the moment conditions the allocation of apartments although you are sure that when you return we will block an apartment on the fifth floor: D In relation to the checkout it is very probable that my companion of recovery will find meeting some need of a guest, although I apologize again. By the way, we are improving our reception schedule :D Thanks for everything and see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, W. Australia

Nice family friendly apartment close to LSF

Posted Jan 16, 2017
Nice family friendly apartment close to La Sangrada Familia - 5 minutes walk. Contemporary amenities with great convenience stores and good restaurants. Close to the metro network, getting here from El Prat Int. Airport is easy! All in all, value for money. Special footnote - be aware work at La Sangrada Famiilia is 24/6. (rest day on Sunday). You can hear construction noise from the apartment. However, bearable. Nothing a couple of Spanish beers and sangria can't fix!!
Comment from Hotel Management
Jan 18, 2017 by MKT Manager, Hotel Management
Hi, Raph! Thanks so much, it was a real pleasure to meet you _:D I hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Great apartment

Posted Jan 16, 2017
Loved our stay with our 2 year old. decent apartment block with lifts that work . Check in screen was not working when we arrived ( after 6pm) and so we called the number and were sorted out quickly . Supermarket across the road. Clean apartment .secluded balcony. Some general daytime noise heard from living area but quiet in rooms at night . Near coffee shops and a few restaurants . Visited the gym next door, complimentary . very nice steam /sauna!
Comment from Hotel Management
Jan 17, 2017 by MKT Manager, Hotel Management
Good morning Thank you very much for your words, it's true: we love our location! Hehe We hope you come back soon. Thanks.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Posted Dec 19, 2016
Excellent Apartment. Very clean and close to Sagrada Familia. Will recommend this apartment to everyone and I will stay again when I next visit Barcelona.
Comment from Hotel Management
Jan 10, 2017 by MKT Manager, Hotel Management
Thanks so much, Z! I hope to se you soon! ;)