Ratings based on 45 Verified Reviews

3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent

Posted Sep 23, 2016
The hotel is located in Plaza Espagna and very convenuence to go to Fera Congress. Also the view from the roof top bar and swimming pool floor was superb so we went a few tomes to enjoy drinks during the stay. Room is spacious and clean and well organised but I personally would like to have coffee and tea facility in the room. Hotel staff is relatively slow but I was really happy to have hospitality from Laura at the reception. I would like to stay at this hotel again when I go back to Barcelona.
Comment from Hotel Management
Sep 27, 2016 by Lourdes Sitjá, General Manager., Hotel Management
Dear guest, Thank you very much for sharing your feedback. I am happy to read that you appreciated the ideal location of the hotel and our pool bar in the terrace, as well as the room and the service provided. I truly hope to have the chance to welcome you back soon in Barcelona! Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Brilliant roof top bar

Posted Aug 24, 2016
Great hotel with excellent position. Roof top bar is fab....pool, lounges, views and cocktails.... breakfast is also good if a little expensive....
Comment from Hotel Management
Sep 20, 2016 by Lourdes Sitjá, General Manager., Hotel Management
Dear guest, Thanks you for your comment. We really appreciate, and hope to be able to welcome you again very soon. Best regards, Lourdes Sitjá, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Solihull

Good hotel in an excellent central location

Posted Aug 21, 2016
Very nice hotel with excellent facilities including a rooftop pool with beautiful views of the city. We paid a little extra for a room with views of the plaza espanya which was well worth it as we could see the beautiful magic fountain. The room was quite large and comfortable and very clean. Expedia messed up our booking so there was no record of our stay or our having paid, but the hotel staff sorted it out and gave us an upgraded room since there were none left of the type we had requested. Would definitely recommend.
Comment from Hotel Management
Sep 20, 2016 by Lourdes Sitjá, General Manager., Hotel Management
Dear Jayne, Thank you very much for sharing your feedback. I am happy to read that you appreciated the ideal location of the hotel and the service. I truly hope to have the chance to welcome you back soon in Barcelona! Kind Regards, Lourdes Sitjá, General Manager.
1 out of 5
by A verified traveler from Essex

Substandard hotel

Posted Aug 13, 2016
Very bad stay. I can't think of anything good to say about this hotel. Terrible customer service. Guests smoking out of Windows. Queuing for sunbeds. Rooms are not sound proofed. Safe facilities to be questioned. Air conditioning faulty it pumps cooking and smoke aromas into the rooms.
Comment from Hotel Management
Sep 27, 2016 by Lourdes Sitjá, General Manager, Hotel Management
Dear Traveller 2, Thank you for sharing your opinion about our hotel. First of all, let me apologize if you have not been fully satisfied with our hotel as we are all very committed to deliver a very high level of service to our guests.We hope to have the opportunity to welcome you in our hotel on a future occasion. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great location and excellent staff

Posted Aug 3, 2016
Location, location, location! Great view of the Venetian Towers and Barcelona's former bullring that is now turned into a shopping center with great restaurants that offer a view. You have access to the metro across the street, and the airport bus. Save your money-don't take a taxi. You also have a short walk to the Magic Fountain, which is a must see. Be sure to check days and times since it's not on all the time. Overall the hotel is great and the staff was really helpful. One of them walked me over to the bus stop and explained to me how the airport bus works. Another staff member walked me over and made sure I was getting on the right metro line. I could've figured it out, but it speaks volumes about their service. Very friendly and helpful.
Comment from Hotel Management
Aug 4, 2016 by Yovka Hristova Revenue Manager, Hotel Management
Dear Cynthia, Thank you for sharing your comments about the stay at Catalonia Barcelona Plaza. I am glad to read that we fulfilled your expectations and I look forward to welcoming you in the future. Best regards, Lourdes Sitjá, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall, it's a good hotel

Posted Jul 23, 2016
It's a good hotel but if u have a problem in ur room , good luck to find help to fix it For example if ur air conditioner not working, they take days to respond to ur request to fix it
Comment from Hotel Management
Aug 4, 2016 by Director General, Hotel Management
Dear guest, Thank you for your comments about your stay in Catalonia Barcelona Plaza Hotel. I am glad to read comments like yours, as they help us to continue improving our service every day. I look forward to welcoming you in the future. Warm regards, Lourdes Sitjá, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from krakow, poland

Beautiful hotel, near many tourist destinations

Posted Jun 10, 2016
Near many tourist destinations, especially the Magic Fountain which is straight ahead! Camp Nou is a 30min walk and Sagrada Familia is 50 min walk. Beautiful area. Beautiful hotel, with top patio. Was hard to leave this place. Absolutely loved it!
Comment from Hotel Management
Jul 6, 2016 by Yovka Hristova, Hotel Management
Dear Jessica, Thank you very much for your recent review. I am so pleased to read that your whole stay has been so enjoyable, with the staff service, the rooftop bar and the room exactly to your expectations. Thank you very much once again, Kind Regards, Lourdes Sitjá, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne Australia

Great hotel with easy access from airport

Posted May 30, 2016
Check in and out very efficient. City bus tour at the front door. Amazing shopping centers surround the hotel.
Comment from Hotel Management
Jun 8, 2016 by Lourdes Sitjá, General Manager., Hotel Management
Dear Anne, Thank you for sharing the opinion about your stay at Catalonia Barcelona Plaza. I am happy to read that you liked our location and the service provided. I look forward to welcoming you,
1 out of 5
by A verified traveler

Very bad experience

Posted Apr 25, 2016
Bathroom not working. Some one open my room while sleeping after midnight. Not happy at all.
Comment from Hotel Management
May 2, 2016 by General Manager, Hotel Management
Dear Sir, Thank you for leaving your comments about your stay at Catalonia Barcelona Plaza. We are concerned to read that was not satisfied at all and we would like to apologize for it. We regret your dissatisfaction and we can only apologize for any inconvenience we may have caused, hoping someday to have the opportunity to welcome you again in our hotel. Sincerely, Lourdes Sitjá, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2016
Location is good Breakfast could be better Gym was basic
Comment from Hotel Management
May 2, 2016 by General Manager, Hotel Management
Dear guest, We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed. We apologize the inconveniences caused and we really hope that you decide to visit us again in the future, for giving us another chance to exceed your highest expectations. Yours faithfully, Lourdes Sitjá, General Manager