Posted Aug 13, 2016
Upon entering my room I found what seemed to be the previous guests underwear in the bathroom. When I called reception, they came in to verify and took it away and dismissed it like it was ok. The room had a horrendous smoke smell even though I asked for a non-smoking room. And lastly, I found a bed bug in the bed, killed it and brought it to the reception and they just compensated me with 10% discount and made it seem as if I made it up, stating they did not find anything in the bed. I was very kind because the staff was not at fault, however, I would not call my stay a perfect stay.
The hotel is in an amazing location and the food is really good. Had I had a better room situation the hotel would have received a favorable rating.