Ratings based on 750 Verified Reviews

3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location with good access to metro.

Posted Dec 13, 2016
Pros: Location
Good location close to Sant Estacio and two of the Metro lines.
2 out of 5
by A verified traveler from Singapore

Near to Sants Station, just next street

Posted Dec 10, 2016
Expo lobby is nice so are the staff but interior on room is bad. Furnishings are too old. Cleaniness is bad and room is small for triple. Nothing to recommend except for it is near to Sants Station, just next street. And no gym.
5 out of 5
Recommended
for Everyone
by A verified traveler from B Sheffield

Nice hotel. No problems with my stay here.

Posted Nov 9, 2016
Had a good experience here. Hotel within 10 min taxi ride (€10) to lots of the attractions. All taxis on meters so no fear of overcharging. Hotel fits mid range budget. Breakfast was acceptable but not the best.
Comment from Hotel Management
Nov 11, 2016 by Beatriz Pajuelo- Guest Assistant, Hotel Management
Dear Mr Sean, Thank you for sharing this awesome five stars review! We could not thank you enough for your kindly compliments about our hotel and our pleasant stay. We can’t wait to welcome you back! Please feel free to reach out to us directly; should you wish any assistance, we will be delighted to hear from you. Best Regards!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2016
Staff friendly a hotel rooms clean close to all attractions
Comment from Hotel Management
Nov 7, 2016 by Beatriz Pajuelo Guest Assistant, Hotel Management
Dear Anonymous, First of all, I would like to thank you very much for choosing Expo Hotel Barcelona during your stay in Barcelona, and for taking your time on leaving a comment on Expedia. Thank you so much for this review! We are very glad to hear that you enjoyed our location. Also, it is awesome to hear that you were delighted by the service provided for our friendly staff. I really hope to have the opportunity to welcome you back at the hotel. Please do not hesitate to contact me directly to prepare your stay. Sincerely,
3 out of 5
by A verified traveler from -

Location is the only positive

Posted Oct 31, 2016
Apart from its proximity to the Sants station, we would hesitate to recommend this hotel. Staff answered all our questions, but there was always a strong sense of reluctance. The hotel switched on the heater for all rooms once the autumn/winter season started by definition, even when the outside temperature during our stay was well over 20 degree Celsius so the room felt extra warm and very uncomfortable. Opening the balcony door might have helped but that didn't feel safe.
Comment from Hotel Management
Nov 2, 2016 by Departamento de Calidad- Beatriz Pajuelo, Hotel Management
Dear Mr/Mrs S, I would like to sincerely thank you for taking the time for writing your experience since we always appreciate the feedback of all our guests. In the name of the Front Desk staff and myself, I would like to apologize for not procuring the satisfaction and good customer service. We want to be able to demonstrate that we can offer a lot more than what you hope and expect. Thank you for choosing us as your destination in the first place and again for posting your comments. I really hope to have the opportunity to welcome you back at our hotel. Best regards, Beatriz Pajuelo Guest Assistant
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location for Sants station

Posted Oct 24, 2016
Pros: Large clean room with good bathroom and linens. Great breakfast
Cons: Needed a comfortable chair to sit on; bed kept moving out from the wall. Decor very dated
Location: Great location to train and metro stations; quick stroll to the Arena
Comment from Hotel Management
Nov 2, 2016 by Beatriz Pajuelo Guest Assistant, Hotel Management
Dear Mrs Amanda, Thank you for taking the time to share your comments after you recent stay. The costumer´s opinion is a top priority for us and it helps to improve. Concerning your remarks about the hotel conditions, we are very conscious on providing our guests a very comfortable stay. We are so delighted to tell you that we are facing upgrading works and please, accept our apologies for not attaining the expected level of service and accommodation. On the other hand, thank you for your kindly words about our location and great breakfast. Hopping to welcome you again. Best regards, Beatriz Pajuelo Guest Assistant
4 out of 5
by A verified traveler from Texas

The parking fees are completely crazy

Posted Oct 12, 2016
Everything was fine at this hotel, but they have a problem with there parking fee. I was charge 73 euros to park my car 2 days and two hours. Way to much and not even close compared to other hotels in the city.
Comment from Hotel Management
Nov 7, 2016 by Beatriz Pajuelo- Guest Assistant, Hotel Management
Dear Mr Angel, Through your comments I can see there was a mistake with your invoice. Please contact us (ehbrecepcion@expogrupo.com). Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Lovely hotel, great location

Posted Sep 19, 2016
Staff were very friendly and helpful. The place has a very relaxing atmosphere. The location was excellent. The breakfast was good value and the food was great
Comment from Hotel Management
Nov 2, 2016 by Beatriz Pajuelo Guest Assistant, Hotel Management
Dear Mr/Mrs Anonymous, I would like to sincerely thank you for taking the time for writing your experience since the opinion of our guests is valuable to us. We are glad to read your lovely words. We are very happy to know that you enjoyed your stay and that the hotel was the correct choice for you. Please contact us if you come back to Barcelona. We will be more than pleased to welcome you back. Kind regards, Beatriz Pajuelo Guest Assistant
4 out of 5
Recommended
for Everyone
by A verified traveler from Barcelona

Clean hotel and friendly staff.

Posted Sep 14, 2016
Pros: The helpful staff, clean towels everyday and the pool was a great bonus with fresh towels readily available.
Cons: In the rooms to have tea and coffee facilities. the fridge was not very cold either.
Location: Location was great as we were very close to the train and metro stations. and walking distance to some attractions.
The rooms are clean and the ire freshener in the communal areas is very pleasant. the furniture in the rooms is a little worn and it would have been nice to have two chairs rather than one so we could sit on the balcony! the wardrobes looked like they were going to have a coat of paint and then they decided to stop - leaving odd brush marks.It was great to have air conditioning and clean sheets every 2 days. the pool looked like it did need to updating but was generally ok.
Comment from Hotel Management
Nov 7, 2016 by Beatriz Pajuelo- Guest Assistant, Hotel Management
Dear Mr/Mrs Jo, First of all, I would like to thank you for using your time and writing a review of our hotel on Expedia. We are delighted to know that you found our staff helpful and our pool a great bonus. We have definitely taken note of the aspects you raised and will use your feedback to improve in these points. Finally, I would like to apologize for not being able to meet all your expectations. I really hope to have the opportunity to welcome you back at our hotel. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Worcestershire, UK

Lovely hotel close to the train station!

Posted Sep 2, 2016
Pros: Rooftop pool and bar.
Location: Close to Barcelona Sants Train Station. The City Sightseeing buses pick up just outside and you can get on a bus or train to the City Centre.
This hotel was booked for the last night of our holiday as it was close to the Train Station having had three days in Barcelona at the beginning of our trip before travelling down the coast. We wish we had stayed in this hotel for the previous three days. Even though the hotel is not as close to the city centre as others the links to it are fabulous, buses, metro and taxi's all within easy reach and not too pricey. This hotel has a fabulous rooftop pool with a bar giving panoramic views over the city. The rooms were reasonably sized with plenty of room for us (two adults and a teenager). We didn't try the breakfast but did make use of the pool and bar which was a welcome oasis for our last day. I would definitely stay here again and couldn't recommend it enough. The checkout is also 12 noon which is exceptionally good.
Comment from Hotel Management
Sep 7, 2016 by Beatriz Pajuelo, Hotel Management
Dear Mrs Karen, We truly appreciate the wonderful comments and puntuations about your stay. We strive to make our guests stay with us as enjoyable as possible. We hope to see you soon! Best Regards, Beatriz Pajuelo Guest Assistant