Ratings based on 389 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Great hotel

Posted Jul 11, 2017
Great rooms, spa, bathroom, pool etc., over all excelente facilities, a little far away from the center of Barcelona but if you take the train you will get there in really fast. I really recommend this hotel!
Comment from Hotel Management
Jul 11, 2017 by Guest Services, Hotel Management
Dear Alberto, We very much appreciate your comments regarding your stay at the Fairmont Rey Juan Carlos I Barcelona. It is always a pleasure to receive positive feedback. We are glad that you were able to enjoy our renovated facilities. I will pass on your kind words with the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent hotel wihin easy reach of metro

Posted Jul 9, 2017
Pros: Spacious, very clean, staff very helpful, Good temperature in room and main hotel, quiet.
Cons: Nescafe Azera coffee much better than the the instant they provide.
Location: Big shopping street reosonably near. Near to metro.
Beautiful hotel, staff very helpful beyond what was necessary. A few miles from the centre of town but a 5 minute walk from the metro and then a 20 minute ride to the City Centre.
Comment from Hotel Management
Jul 12, 2017 by Guest Services, Hotel Management
Dear Alan, Thank you very much for taking the time to write such a lovely review of your experience at Fairmont Rey Juan Carlos I. We are delighted to hear that you enjoyed our 5 star service, friendly staff and convenient location. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Now we will only work harder to ensure even better service in the future. Thank you for choosing Fairmont Rey Juan Carlos I and we look forward to welcoming you back on your next visit to Barcelona. Best regards, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from LND

Nice hotel for a short break and views

Posted Jul 8, 2017
Rooms were really nice, staff very helpful. The city view room was amazing to wake up to and looking at it before going sleep. Bathrooms were very clean, liked that it had a shower and a bath, perfect for sharing and saving time before going out!
Comment from Hotel Management
Jul 11, 2017 by Guest Services, Hotel Management
Dear Sukhy, We very much appreciate your comments regarding your stay at the Fairmont Rey Juan Carlos I Barcelona. It is always a pleasure to receive positive feedback. We are glad that you were able to enjoy our striking views and our excellent staff. I will pass on your kind words with the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando, florida

Very attentive staff

Posted Jul 5, 2017
Pros: The staff.
Location: Very easy to get around from. Seeing the royal polo club horses being trained from our window was special.
Check in was very smooth. Attentiveness of front desk/reception was what is expected from the Fairmont. We were celebrating our 40th anniversary, the Fairmont added to the feeling of a special occasion by sending us champagne and chocolate strwberries. Thank you very much!! Would recommend the hotel to others!
Comment from Hotel Management
Jul 6, 2017 by Guest Services, Hotel Management
Dear Anonymous, Thank you very much for taking the time to write such a lovely review of your stay at Fairmont Rey Juan Carlos I. I am delighted to hear that you enjoyed your special occasion with us and that you experienced the Fairmont difference. Your kind comments made the entire Fairmont Rey Juan Carlos I team very happy.Now we will only work harder to ensure even better service in the future. Thank you for choosing Fairmont Rey Juan Carlos I and we look forward to welcoming you back on your next visit to Barcelona. Best regards, Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler from barcelona

Posted Jun 4, 2017
Lovely hotel but take lots of money as pricey with drinks and food. Great location for Barcelona stadium.
Comment from Hotel Management
Jul 4, 2017 by Guest Services, Hotel Management
Dear Jane, Thank you very much for taking the time to write such a lovely review of your experience at Fairmont Rey Juan Carlos I. We are delighted to hear that you enjoyed our 5 star service and convenient location near Camp Nou. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for choosing Fairmont Rey Juan Carlos I and we look forward to welcoming you back on your next visit to Barcelona. Best regards, Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

It was good, with a few buts..

Posted Jun 1, 2017
Great hotel, nice amenities, clean rooms, friendly staff. However, the location is a hike from downtown. We attended a conference nearby so it was close enough to there, but when going downtown the cab ride was on average $20 euros per way. And we booked a renovated deluxe room and were put in an older (yes still nice) standard room. When we showed them our booking so we wouldn't have to pay the premium rate for a room we didn't get, we were told our booking must have been a mistake and then they proceeded to try and lie and say we were in a deluxe room. I had to pull up their own website that luckily indicates the floors of the new rooms. We got it fixed but it was annoying having to go through the process of it all. Would I stay there again? Yes. Beautiful 5 star.
Comment from Hotel Management
Jul 4, 2017 by Guest Services, Hotel Management
Dear Anonymous, Thank you very much for taking the time to write such a lovely review of your experience at Fairmont Rey Juan Carlos I. We are delighted to hear that you enjoyed our 5 star service, newly renovated rooms and friendly staff. We sincerely apologize about any inconvenience regarding your room and i assure you that we carefully train our staff to provide a service beyond all expectations. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for choosing Fairmont Rey Juan Carlos I and we look forward to welcoming you back on your next visit to Barcelona. Best regards, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Maxing hotel

Posted May 28, 2017
Not too close to the main attractions but metro station very close. Other than that the hotel was AMAZING
Comment from Hotel Management
Jul 4, 2017 by Guest Services, Hotel Management
Dear Anonymous, Thank you very much for taking the time to write about your experience at Fairmont Rey Juan Carlos I. We are delighted to hear that you enjoyed our 5 star service and our convenient location. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for choosing Fairmont Rey Juan Carlos I and we look forward to welcoming you back on your next visit to Barcelona. Best regards, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Nice hotel. Would stay again if back in Barcelona

Posted May 8, 2017
Pros: Staff and design of hotel.
Very vice hotel with good service from front reception and the maintenance staff.
Comment from Hotel Management
May 15, 2017 by Fairmont Rey Juan Carlos I, Hotel Management
Dear GT, We very much appreciate your comments regarding your stay at the Fairmont Rey Juan Carlos I Barcelona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

OUTSTANDING SERVICE

Posted Apr 27, 2017
Pros: EVERYTHING
THE BEST SERVICE EVER!!! Posted 23 Apr 2017 The hotel is beautiful, recently renovated and nicely situated near restaurants and the Center of City. But to note, the hotel staff is what made this hotel beyond extraordinary!! From Issac at the front desk who walked us up to our room, pointing out relevant information, to the concierge, to the lobby bar and ALL the wait staff- you just can not get better in genuine customer service. Coming from a hospitality background myself, I am often disappointed at 5 star properties that can't stand behind their stars; at this property, the stars are the staff. Thanks for making a family holiday exactly what we needed:)
Comment from Hotel Management
May 3, 2017 by Fairmont Rey Juan Carlos I, Hotel Management
Dear Teresa, We very much appreciate your comments regarding your stay at the Fairmont Rey Juan Carlos I Barcelona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad you had such an amazing stay in our hotel and that we were able to provide you the best customer attention combined with professional services. The satisfaction of our guests is our most desired result! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from r

Great hotel near Camp Nou and metro

Posted Apr 26, 2017
Second time staying here, great staff, great facility and convenient location walking distance to Camp Nou and to metro station or tram.
Comment from Hotel Management
Apr 28, 2017 by Fairmont Rey Juan Carlos I, Hotel Management
Dear RRR, We very much appreciate your comments regarding your stay at the Fairmont Rey Juan Carlos I Barcelona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services