Facility not as advertised
Posted Nov 15, 2016
Hotel staff not that efficient and nice, seemed like we were a burden. Also, hotel said it had a sauna, which was not true. They had some sort of special room that you had to pay extra for and not always available. They had 1 bar person and at 5 pm he was gone for over 5 minutes, and all I wanted was ice. We had a suite room which was very nice, bed was very comfortable, and bathroom with separate shower was fantastic. Location was very good. However, you could hear the doors closing next to our room, rooms not that quiet. We did not have breakfast, it was very expensive.
Comment from Hotel Management
Nov 16, 2016 by David Torres., Hotel Management
It is a pleasure to hear your comments about the hotel,
Every opinion helps us to provide better service for our guest.
Once again thank you very much,