Ratings based on 503 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Central

Posted Jan 10, 2017
Hotel was ok but rooms need maintenance Gym was poor Hotel staff was ok
Comment from Hotel Management
Jan 11, 2017 by David Torres., Hotel Management
Dear Guest, It is a pleasure to hear your comments about the hotel, Every opinion helps us to provide better service for our guest. Once again thank you very much, Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales (UK)

Nice hotel excellent location

Posted Nov 21, 2016
Small room at back, Hotel was in a great location, close to la rambles and bus stop right outside. Slow service at the bar and nothing happening on top terrace (this might be seasonal) also disappointed when member of reception wouldn't phone for my pick up times going home, however tried again later with another member of staff who did phone for me and was very helpful, also a big shout out to the lad in reception who was very helpful. Small maintenance problem in room (blocked sink and bad smell) but they sorted it in no time. Watch out for pick pocketers who took a shine on my partners gold chain, picked on the wrong two women tho!! Recommend the camp nau, hop on hop off red bus and the magical fountains show Would I go again....no, not for us and found everything very expensive however now ticked off our list
Comment from Hotel Management
Nov 21, 2016 by David Torres., Hotel Management
Dear Gemma , Thank you for commenting about your stay at H10 Casanova. We appreciate your suggestions in order to improve our service. Thank you again and I hope to welcome you again,
2 out of 5
by A verified traveler from US

Facility not as advertised

Posted Nov 15, 2016
Pros: Bathroom shower was fantastic. Room( Suite) was very nice.
Cons: No sauna as advertised. Bar tender not available.
Location: Good location to walk and see the sights.
Hotel staff not that efficient and nice, seemed like we were a burden. Also, hotel said it had a sauna, which was not true. They had some sort of special room that you had to pay extra for and not always available. They had 1 bar person and at 5 pm he was gone for over 5 minutes, and all I wanted was ice. We had a suite room which was very nice, bed was very comfortable, and bathroom with separate shower was fantastic. Location was very good. However, you could hear the doors closing next to our room, rooms not that quiet. We did not have breakfast, it was very expensive.
Comment from Hotel Management
Nov 16, 2016 by David Torres., Hotel Management
Dear Frederic, It is a pleasure to hear your comments about the hotel, Every opinion helps us to provide better service for our guest. Once again thank you very much,
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Will stay again

Posted Nov 13, 2016
Pros: The roof top bar . Out of season the bar is not open but you can take drinks up from the main bar
Cons: Room was clean could do with a little more attention to cleaning in the bathroom but altogether a clean room
Location: Get the open top bus tour there are 4 2 hour trips green and orange are the best also book to see the church it's breath taking
Comment from Hotel Management
Nov 16, 2016 by David Torres., Hotel Management
Dear Matty , Thank you for your splendid review. We are delighted you had a great experience with us and that you take the time to share it. We always work focused on giving our guests our best service. I look forward to welcoming you back! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2016
Nice hotel in a good position to the centre of the city.
Comment from Hotel Management
Oct 11, 2016 by David Torres, Hotel Management
Dear Guest, Thank you very much for your comment about the hotel, it is a pleasure to hear your kindly words. It would be a pleasure to welcome you back, Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Solihull

Great sky bar ....

Posted Sep 8, 2016
Booked this hotel for 3 nights in Barcelona with my daughter. Arrived early and reception team were great taking and storing our luggage. When we returned to check in was greeted with a glass of Cava. Everything about the hotel was great, but 18euro for breakfast was steep so we went to the local bakery just across the street.... Cheap and amazing pastries and coffee. Easy access to the metro and 11 mins into the main centre. Definitely stay there again :)
Comment from Hotel Management
Sep 16, 2016 by David Torres., Hotel Management
Dear Annette , Thank you sharing the great review of your recent stay at H10 Casanova, We look forward to have the pleasure of welcoming you back! With my warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from LDN

nice hotel well located

Posted Aug 22, 2016
Nice hotel, centrally located. Good but small pool. Lovely staff and very clean
Comment from Hotel Management
Aug 24, 2016 by David Torres, Hotel Management
Dear Anon , We really thank you for your positive comments. We are glad to know that your stay with us has been a good experience. All the H10 Casanova team hopes to see you again soon,
3 out of 5
by A verified traveler

Was a nice hotel but the years have begun to show

Posted Aug 14, 2016
This hotel is way past due for a remodel. The staff are competent but not overly friendly. There are much better choices in the area at this price point. It's time for a makeover H10.
Comment from Hotel Management
Aug 15, 2016 by David Torres, Hotel Management
Dear Guest, Thank you for commenting about your stay at H10 Casanova. We appreciate your suggestions in order to improve our service. Thank you again and I hope to welcome you again,
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good location . Close to metro. Close to catalunya

Posted Aug 14, 2016
Pros: Location, Staff.
Cons: Room service.
Location: Close to catalunya. Close to metro. Close to aerobus bus stop.
Hotel was good. Staff excellent. Only complain would be with room service. Had to always ask for tea packs, milk, clean cups everyday. They would get them immediately when asked for on phone.
Comment from Hotel Management
Aug 15, 2016 by David Torres, Hotel Management
Dear Vani , It is a pleasure to hear your comments about the hotel, Every opinion helps us to provide better service for our guest. Once again thank you very much,
4 out of 5
Recommended
for Everyone
by A verified traveler from Nairn, Scotland

Good Hotel Close to the Centre

Posted Aug 7, 2016
Great hotel, pretty central and right near metro and bus stops. Staff very helpful and friendly, with good local knowledge of restaurants etc. Pool roof terrace small but as expected for a central hotel. Breakfast had a good selection of food in a buffet style, from cereal, hot food, fruit and pastries. Room large and comfortable, especially after a free upgrade.! Would recommend to friends.
Comment from Hotel Management
Aug 7, 2016 by David Torres, Hotel Management
Dear Kev , First of all I would like thank you for your opinion of our Hotel. I am delighted to see that our service met your expectations. I hope that our Hotel will be your choice in your next visit to Barcelona again. Yours sincerely,