Ratings based on 2,138 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location

Posted Jul 17, 2017
Hotel offers the best location, local to city and beach. Giving you the best to both life styles. Few minutes walk to local metro and on the door step of diagnal mar shopping mall and restaurants.
Comment from Hotel Management
Jul 19, 2017 by Director, Hotel Management
Dear guest, Thanks for your nice feedback. We are really happy to know you enjoyed our style: City & Beach in Barcelona. Please come back soon, we will be pleased to have you here again. Regards, Santiago Hernández
4 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

5-star Type of hotel with all the facilities, but.

Posted Jul 16, 2017
Pros: All the amenities, good location, good people, and amazing shower system.
Cons: Much more mopping of floors in rooms and out of rooms. The hotel needs a makeover or a face lift, if is to be labeled a 5-star.
Location: Easy access the public transportation. $30 cab ride from the airport. City bus tour right outside of hotel. I would recommend, this city is large
Summary, I enjoyed my stay in Hotel Barcelona Princess. I also would recommend it. Something was always just a little off. Like I said in the title, this is a 5 star type of hotel. All the facilities, beautiful structure. All of the rooms have great views of the sea or the city. This hotel probably considered a 5-star in late 90's or early 2000's. This place just needs a makeover. Floors were not mopped in our room or the floors outside of our room. That was my main complaint. It's pretty inexpensive for what you get in the area with a pool (2 pools). The rooftop pools is nice because it's on the rooftop, but it's pretty beat up for what you expect and what you see in the pictures. The location was good because it is close to the subway, tram, and city tour buses. Btw Barcelona itself has a great and extensive subway system, as good as NYC in my opinion so almost any location in the city will probably be good because of the great public transportation. The beach is a 30-40minute walk or 10-15 minute subway/walk. The Shore by the hotel is not the beach. We used room service on night and it was very good. We got sangria by the pools on the 3rd floor and that was excellent. The mini fridge was complimentary, nice touch. The shower fixture is amazing, might be my favorite part of the hotel. Again, I recommend this hotel, but just realize it's a great structure, good people, needs updates, and needs to get better on cleanliness, especially the floors.
Comment from Hotel Management
Jul 19, 2017 by Director, Hotel Management
Dear guest, Thanks for staying with, for your recommendation and got a good impression about us like 5-star Hotel. Nevertheless, we know we can improve and thanks to guests reviews we can learn and take actions. We will take note about your opinion, to solve and improve our services and facilities, for example we are going to install a new to new lifts system to improve our facilities. Please visit us again. We will be pleased to see you soon. Always welcome! Santiago Hernández
1 out of 5
by A verified traveler from Toronto

Hotel stinks and staff is rude and unprofessional

Posted Jul 16, 2017
The property stinks The staff is rude and not accommodating. The front desk refused to provide extra water bottles. The housekeeping wanted to charge me for the water that they said its free in mini bar. You have to pay getting ur shirt ironed as there isn't an iron in the room.
Comment from Hotel Management
Jul 19, 2017 by Director, Hotel Management
Hello Sonia, Our team do their best every day to give high quality service with a human and friendly touch that characterizes us and is, as you can read in other comments, our mayor proud. We don’t offer iron in the room for security reasons but we offer laundry service. The right department to ask for water is our room service which is available 24h. As you mentioned, we offer mini bar for free every day, we have informed to housekeeping department to take actions. Hope to continue this conversation and have a second chance to show you that we can do it much better. Regards, Santiago Hernández
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Great location, pool was a little small. Very clean and bus, tram are three blocks away. They have a mall next door
Comment from Hotel Management
Jul 19, 2017 by Director, Hotel Management
Dear guest, Thanks for your feedback. We are glad to know you really liked the location and the transports links. We do look forward to welcoming you soon again to our Hotel in Barcelona. Regards, Santiago Hernández
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Excellent Hotel

Posted Jul 13, 2017
Pros: Value for money / quality of hotel and the service
Cons: Nothing
Location: Near everything you will ever need whilst in Barcelona - go there!!
Just back from another stay at this lovely hotel juts outside central Barcelona but very near all travel options (Metro/ Bus / Tram / Touristy Bus - and next door to a nice shopping mall and hyper market for any needs you may have! Clean stylish rooms / 5 free bottled drinks each day inc. 1 beer / great multi function shower / electric blackout blinds / excellent helpful staff (Miguel on reception excellent) / 2 outdoor pools / small gym / nice bars and restaurants - and near the beach as well - what more do you need.
Comment from Hotel Management
Jul 19, 2017 by Director, Hotel Management
Dear guest, Thanks for your great comment. We are delighted to read that you have truly enjoyed your days in Barcelona and at our Hotel. We will also send a special congratulation to Miguel. Please come back soon, we will be pleased to have you here again. Regards, Santiago Hernández
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near the Beach and Mall

Posted Jul 11, 2017
Very Nice Hotel Near the beach and Mall. Very close to water sports activity (Jetscoot) and walking distance to beach. Mall is nextdoor to hotel and has a variety of shops including supermarket, clothing, and Cafe and restaurants. The hotel is located in a nice area but there is a unpleasent smell outside the hotel most likely from bins or sewage drainage. The room design is decent and above average. Beds are okay but do tend to roll away. The bathroom is fairly modern but is semi attached and visible through the bedroom. Views are amazing near the high floors on the hotel towards the sea view. Room also includes a mini bar which is refilled everyday. I would say the room is perfect for couples.
Comment from Hotel Management
Jul 17, 2017 by Director, Hotel Management
Dear guest, Thanks for your great review. We are happy to hear that you loved our location. If you need more privacy, the room has an electrical black curtain and a door between the bathroom and room. We do look forward to welcoming you soon again to our Hotel. Best regards, Santiago Hernández Director
5 out of 5
Recommended
for Everyone
by A verified traveler from england

What a wonderful hotel in a great location.

Posted Jul 10, 2017
The hotel was fantastic in a great location, all staff was helpful and always happy. The room was lovely with a fantastic shower room,would go back many times.
Comment from Hotel Management
Jul 19, 2017 by Director, Hotel Management
Hello Rodney, Thanks for your wonderful comment. W are happy thanks to your opinion. We will send it our staff and congratulate them for their work. Always welcome , Santiago Hernández
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel close to new area of barcelona

Posted Jul 10, 2017
Pros: proximity to airport, clean
Cons: Get bar staff that is happy to work
Location: mall, subway, bakery,
Nice hotel, desk staff was nice and ready to help. Bar staff not so...barman rolled his eyes when I asked for ice, great attitude champ... Asked for a king size bed, got 2 single size beds with 1 set of king size covers. Free in-room mini fridge with 5 free drinks (flat & gazy water, beer, coca-cola, and some fruity alcoholic beverage). Nice new area of town being developed, next to the subway and a new mall. Street parking was a bit of a hassle to find (or you can pay 26 euros per day to park in the hotel. Very close to the airport (17 minute car ride). Might stay again if I have a short stop in BCN
Comment from Hotel Management
Jul 19, 2017 by Director, Hotel Management
Hello Jay, Thanks for your feedback. We are happy to read you liked location and the mini bar service. About the bed, this is subject to availability; we do our best. As for the parking rate is in the standard for a city like Barcelona, considering you have your care safe and always at disposition and we offer valet parking service. We hope to see you soon in Barcleona, Santiago Hernández
5 out of 5
Recommended
for Everyone
by A verified traveler from Barcelona

Nice hotel

Posted Jul 9, 2017
We only had one night at this hotel. The hotel was very good. Rooms clean and comfortable bed. I would stay agin with family. There is a great mall next door so if you need to shop this is the perfect hotel. They do keep th car for about 20 euro but you can keep it longer than 24h if you need to.
Comment from Hotel Management
Jul 14, 2017 by Director, Hotel Management
Dear guest, Thanks for your great comment and for staying with us. We are happy to hear that you enjoyed your stay in Barcelona. We do look forward to welcoming you and your family soon again to our Hotel. Regards, Santiago Hernández Director
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great location, lovely hotel

Posted Jul 9, 2017
We had a lovely stay here. From the minute we arrived the staff were lovely and very helpful. The location is good only a 10 minute walk to the beach! And 2 mins to the shopping centre I would definitely stay here again.
Comment from Hotel Management
Jul 14, 2017 by Director, Hotel Management
Hello Kell, We really appreciate the time you took to post this comment. The most important for us is that our guests have a complete experience. We are happy to know you liked the location. Please visit us again. We will be pleased to see you soon. Santiago Hernández Director.