2 restaurants, breakfast, lunch, dinner served; pizza

Reviews of The Hoxton Poblenou

4 out of 5
The Hoxton Poblenou
Avinguda Diagonal 205, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 192 reviews" "
Rating 8 - Good. 27 out of 192 reviews" "
Rating 6 - Okay. 10 out of 192 reviews" "
Rating 4 - Poor. 13 out of 192 reviews" "
Rating 2 - Terrible. 6 out of 192 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was not in the super touristy areas that are loud and overpopulated. We enjoyed the quiet yet closeness to all the attractions. Hotel was clean and trendy. Bed was comfy. We had the roomy tub room and it was great. Staff was nice and helpful. Walkable but easy access for taxis and tours. The hop on hop off tour picked up right around the corner and a museum was next door. Would recommend highly .
Stayed 6 nights in Mar 2024

10/10 Excellent

Kalianie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Barcelona
Stayed 6 nights in Mar 2024

10/10 Excellent

Annie, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. We visited from the USA and everyone we spoke to spoke fluent English. The hotel was nice and walking distance to the metro.
Stayed 6 nights in Mar 2024

10/10 Excellent

Adriana Sanchez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our days at The Hoxton Plobenou. The staff are incredibly nice. If I ever go back to Barcelona I would definitely would stay again with them. One day we have breakfast at the hotel and it was delicious. There is a mall walking distance and you can even walk to the beach because is so close by. Thank you to the staff of the hotel for your services.
Stayed 7 nights in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel with great interiors, spacious rooms and gorgeous rooftop! A little further out from the centre of Barcelona and quite a bit of construction happening around, however around 15 mins in taxi or 2 stops on the tram so super accessible. Would stay again :)
Stayed 3 nights in Mar 2024

10/10 Excellent

Aniket

Stayed 3 nights in Mar 2024

10/10 Excellent

Rumel

Stayed 4 nights in Feb 2024

10/10 Excellent

Toluwapemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay- I will definitely be back.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jazmin

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing. You will not regret your stay. It has a metro right next door as well as a shopping mall right across , and countless dining options nearby. The hotel is lively, clean, and the downstairs bar is always a good idea. The only thing to mention is that the roof top bar on the property called ‘Tope’, a mexican restaurant/ bar, is only open during the months of May- October and we did not see it posted anywhere, therefore we could not enjoy the rooftop bar , although the space was open so you can still enjoy the views. We we’re only able to enjoy the bar and the restaurant named ‘four corners’ on the first floor of the hotel. It is a great hotel with nice rooms and comfortable beds. Room service was a little slow but not too bad , food was great. I definitely recommend, especially during the months when the rooftop bar is open.
Stayed 5 nights in Jan 2024

10/10 Excellent

Bruna Isabel Da Rocha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Very welcoming as well the staff and hotel. Great walking distance to the metro. The breakfast was superb. Can’t fault any of it
Stayed 3 nights in Dec 2023
Response from Adriana Lopez on Jan 6, 2024
Hi Bruna,Thanks for taking the time completing the survey and sharing your honest feedback with us. Happy to read you've had such a great time and that you loved our location and great staff! I'll make sure to pass on the compliments. We hope to see you back very soon! Cheers,Adriana

2/10 Terrible

Ayse

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff and guest service manager Adriana was extremely rude patronising and racist! We were treated with discrimination and refused entry to restaurant whilst others were able to go in. No toiletries and when you ask for some you are dismissed. No slippers or robes or anything in the rooms not even a cotton bud or anything! Extremely disappointing and dissatisfied we went for Christmas and had to check out a day earlier as we did not feel safe and couldn’t leave our room unattended as staff would go in without permission and they basically wanted us gone! The staff were unhelpful and patronising can not believe how unprofessional the personnel was! Avoid at all costs!
Stayed 2 nights in Dec 2023
Response from Munir Viñas on Dec 31, 2023
Hey there Ayse,Thank you for you honest feedbackAs we have discussed upon your departure, I have made sure to contact you and share my feedback after talking to all our team members.Again, we are a multicultural team that is well selected and trained and we have no place for anyone that wouldn’t treat our guest with the intention of giving the best experience ever. And most important, absolutely no racists among us. I advise you to please not accuse someone with a such a big statement because of simple disagreement . I understand your frustration and I would do my very best to make it out for you. I would like to hear from you soon!Thank you AyseMunir Viñas

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Adriana Lopez on Dec 16, 2023
Hi Niklas,Thanks for passing by and leave your feedback about your stay! We really appreciated! Please reach out next time that you will visit us.Cheers,Adriana

10/10 Excellent

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how helpful everyone was at the vibe of the entire place is so comfortable and welcoming
Stayed 2 nights in Dec 2023
Response from Adriana Lopez on Dec 16, 2023
Hi Desi! Thank you so much for reviewing. Happy to read you've had such a great time and were looked after by our teams so well. I'll make sure to pass on the compliments. We hope to see you back very soon!Cheers,Adriana

10/10 Excellent

Natalie

Stayed 4 nights in Dec 2023

10/10 Excellent

Naveen Varma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Adriana Lopez on Dec 23, 2023
Hi Naveen,WOW! Thank you for giving us 5 out of 5! So thrilled that you had a great stay! Come back soon! Cheers,Adriana Lopez

4/10 Poor

philip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Many different rotating poorly trained staff at front desk. One called room close to 10 at night to get ANOTHER credit card retainer for misc costs after I made another reservation for another night. Extremely loud party atmosphere every night downstairs.
Stayed 1 night in Dec 2023
Response from The Hox Team on Dec 9, 2023
Hola Philip, thank you for choosing the Hox Poblenou for your stay in the city and thanks for taking the time to share your experience with us in Expedia.We are a new hotel in this vibrant city and we take every review as an opportunity to learn, grow and improve our services.Like many other housewarming parties, there was live music in our Lobby Bar and we made sure that the music was not disturbing our neighbors or other guests.At the Hoxton we aim to be as mindful as we can and to have strong and positive connections with our neighbors and the area. We are sorry you were disturbed by the latest events.So sorry to read you've left us feeling disappointed and the engagement with our team left you with a sour taste. This is not the kind of service we love to give at the Hox so, should you do wish to return any time in the future, please do reach out to us and we will guarantee you a most enjoyable stay. Cheers,

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Adriana Lopez on Dec 26, 2023
Hi Brittany,Thanks for sharing your stars and hopefully it won't be too long until your next visit. Cheers,AdrianaThe Hox Team

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel. It was excellent in every way.
Stayed 8 nights in Nov 2023
Response from Adriana Lopez on Dec 23, 2023
Hi Leslie,So thrilled that you had a great stay! Come back soon! Cheers,Adriana Lopez

4/10 Poor

Nehiosazemen

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I think me and friends went at a bad time for the hotel. My stay wasn’t ideal. Check in wasn’t ready. We had to wait 3hours after check in time after a long flight. The water on the property didn’t work twice during our stay. They tried to accommodate but there were so much minor problems. The food wasn’t very good at the property. We were served shrimp with the poop still in the shrimp. Overall I was very underwhelmed.
Stayed 6 nights in Nov 2023
Response from Javier Tirado, Guest Services Manager on Nov 30, 2023
Hi there Nehiosazemen, thank you for choosing the Hoxton Poblenou for your group's recent stay in Barcelona. We are a new hotel in this vibrant city and we take every review as an opportunity to learn, grow and improve our services, and we thank you for reviewing us.Looking at some points described, we could have done it better avoiding unnecessary mistakes. I will share this review with our management in order to check what can be modified.This time we were not brilliant and we would love to welcome you back and show you the best HOX return, so please if you return to Barcelona anytime, reach us directly and we will personally overlook your stay to make it memorable.We will be waiting for you.Cheers, Javier

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We love staying at the Hoxton and the Barcelona location was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Robin Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ability to stay somewhere and not experience any issues or problems was very refreshing. Everybody did their job and everything was as you would expect, when on holiday somewhere
Stayed 2 nights in Nov 2023

10/10 Excellent

Willem

Business traveler
Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de los empleados del hotel fue impecable y excelente de A , en especial de Mauro que fue muy servicial y atento. Estamos encantados con las facilidades del hotel, el cuarto es espectacular, super comodo y limpio. Cuando vuelva a Barcelona vuelvo a quedarme en este hotel que para mi es cinco estrellas 🌟 ✨️
Stayed 2 nights in Oct 2023

10/10 Excellent

FS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive bedding and accommodation; and the staff are super friendly and very cosmopolitan and hip/cool! I’ll stay again here when I’m in Barcelona !
Stayed 2 nights in Oct 2023

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awkward entrance for cabs, vans, tour pickups. Staff was great about calling cabs for us.
Stayed 9 nights in Oct 2023

8/10 Good

Maria Grace Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with friendly service and a fantastic atmosphere. Would have given this hotel 5 stars except that the pool is quite small and you have to book sessions.If you have a large hotel like this then a larger pool would be in order or a separate pool that does not bar tables around it. Only an extrovert would want to have a swim with an audience gazing at them.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2023

4/10 Poor

Krzysztof

Stayed 4 nights in Oct 2023
Response from Javier Tirado, Guest Services Manager on Oct 31, 2023
Hello Krzystof, I am sorry to hear that we did not meet your expectations. We take very seriously our guest’s feedback.Please feel free to contact us anytime. Cheers,

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property itself great like all other Hoxton’s, location isn’t if coming for leisure. Room service arrived cold and without tray so passing plates through doors doesn’t work. Great trip but would stay elsewhere next time.
Stayed 3 nights in Oct 2023
Response from Javier Tirado, Guest Services Manager on Oct 31, 2023
Hello Jennifer, I am sorry to hear that we did not meet your expectations. We take very seriously our guest’s feedback. We are sad to see that your experience with room service was not very positive and would like to understand what we could have done better. If youd like to develop further, we will be happy to discuss and find a solution for the future. Please feel free to contact us anytime. Thank you for choosing to stay with us. Cheers,

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this boutique hotel! The rooftop is AMAZING! One side is great for the pool/daytime, and the other side is great for watching the sunset and dining. We truly enjoyed our stay here! The room was fabulous (roomy tub room) with everything we needed! It had music playing when we walked in & delicious pour over coffee. Downstairs bar makes an excellent martini. Cabanas are totally worth it!
Response from Javier Tirado, Guest Services Manager on Oct 10, 2023
Hola NicoleThanks for reviewing your stay! Happy to read you enjoyed your time wit us.Whenever you plan to visit Barcelona again, feel free to use the code COMEBACK on our website which will gift you a 15% discount on your final rate, hopefully it won’t be too long until your next visit.We will be waiting for you.Cheers,Javier

10/10 Excellent

Portia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the center of Barcelona!
My room was very clean and comfortable - the staff at the hotel is young, hip, and speaks English well. The breakfast was excellent and it was very nice that there's a restaurant attached to the hotel and a nice hotel bar/lounge as well. It was in a great location, I was able to walk all over the city from there, and I was really glad I had chosen the Hoxton!
Stayed 3 nights in Sep 2023

6/10 Okay

Lynne

Traveled with family
Liked: Room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked a roomy with tub here and they gave us a corner room surrounded by windows with a welcome anniversary bottle of Rioja. What attention to detail. From the moment we checked in, the entire experience was wonderful. Definitely recommend staying here. Accesible to shops around and transports to other spots around Barcelona. Loved!
Stayed 3 nights in Sep 2023
Response from Javier Tirado, Guest Services Manager on Oct 10, 2023
Hola Giselle,Thanks for reviewing your stay! Happy to read you enjoyed your time wit us.Whenever you plan to visit Barcelona again, feel free to use the code COMEBACK on our website which will gift you a 15% discount on your final rate, hopefully it won’t be too long until your next visit.We will be waiting for you.Cheers,Javier

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel was beautiful and the staff was great! Loved the neighborhood and the mall across the street! Great food options in the area and the train station was so close! The decor in the hotel was top notch! And the views from the rooftop...just wow!
Stayed 5 nights in Jun 2023
Response from Javier Tirado, Guest Services Manager on Oct 10, 2023
Hola Nigel,Thanks for reviewing your stay! Happy to read you enjoyed your time wit us.Whenever you plan to visit Barcelona again, feel free to use the code COMEBACK on our website which will gift you a 15% discount on your final rate, hopefully it won’t be too long until your next visit.We will be waiting for you.Cheers,Javier

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2023

6/10 Okay

maude

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Magnifique hôtel. Chambre agréable avec baignoire. Personnel en général peu courtois (nous avons attendu 1h30 pour avoir accès à notre chambre dans le lobby alors qu’on nous a dit que la chambre serait prête en 10 minutes, pas de service de valet pour apporter les bagages à la chambre). Accès à la piscine avec réservation seulement (aucune place pour nous lors de notre passage). Dommage!
Stayed 1 night in Sep 2023
Response from Javier Tirado, Guest Services Manager on Oct 10, 2023
Hola Maude, Thank you for reviewing your stay with us.So sorry to read you've left us feeling disappointed and the engagement with our team left you with a sour taste.This is not the kind of service we love to give at the Hox so, should you do wish to return any time in the future, please do reach out to us and we will guarantee you a most enjoyable stay with us.Cheers, Javier

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so impressed with this hotel. The dining options are wonderful, the room was stylish and comfortable, and staff was so helpful and kind. Next time I’m in Barcelona I will be back!
Stayed 2 nights in Sep 2023
Response from Javier Tirado, Guest Services Manager on Oct 10, 2023
Hola Nicole,Thanks for reviewing your stay! Happy to read you enjoyed your time wit us.Whenever you plan to visit Barcelona again, feel free to use the code COMEBACK on our website which will gift you a 15% discount on your final rate, hopefully it won’t be too long until your next visit.We will be waiting for you.Cheers,Javier

6/10 Okay

Dylan

Traveled with partner
Liked: Amenities, property conditions & facilities
This hotel seems to cater to outside business rather than the guests paying money to stay at the Hoxton
Stayed 5 nights in Sep 2023
Response from Javier Tirado, Guest Services Manager on Oct 31, 2023
Hola Dylan, Thank you for taking the time to share your overall impression of your stay.We are sad to see that your rating was not very positive and would like to understand what we could have done better. If youd like to develop further, we will be happy to discuss and find a solution for the future. Thank you for choosing to stay with us. Cheers

10/10 Excellent

Templar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Elizabeth Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located next to metro & bus stop. There is a shopping mall directly across the street. Approximately 15-20 min walk to beach and to Sagrada Familia. Restaurants in lobby & rooftop with great views. Quiet to sleep at night and comfortable beds. Music in lobby and rooftop slightly loud but that’s just in passing.
Stayed 8 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another beautiful Hoxton!
Another beautiful Hoxton hotel and fantastic experience overall. The only (small) thing to criticize is the policy at the pool. Needing a reservation or a minimum spend is unusual for a hotel guest and deterring if you just want to enjoy the pool throughout the day.
Stayed 3 nights in Aug 2023

10/10 Excellent

Elena

Stayed 5 nights in Aug 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous hotel. Great for a family stay. The rooms are decorated beautifully and the staff took extra care to make us feel welcome. The area around Glòries is wonderful for shopping and walking, and the L1 subway line is very close by. We loved it and will be coming back.
Stayed 4 nights in Aug 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous branch of the Hoxton. Right by a Westfield shopping centre and huge grocery store. Area is a bit of a mess due to major construction of the area but its walking distance to the beach and 2 mins from the underground. Hotel stunning with huge lobby and amazing roof top bar and pool. Food options limited but I can't fault anything else.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property! The hotel was very very clean and staff was amazing. I’ve property is located across an outdoor shopping mall which was very convenient for us. I would highly recommend staying at this location. 10/10 excellent!
Stayed 4 nights in Aug 2023

10/10 Excellent

Ahmad

Nice place, very clean. Rooftop is 👌
Stayed 4 nights in Aug 2023

10/10 Excellent

Kalpesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and beautiful deco hotel throughout. Staff are friendly.
Stayed 4 nights in Aug 2023

10/10 Excellent

Dayana Juarez

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hoxton for five nights and I enjoyed it! The staff was super friendly and attentive I would go back!
Stayed 5 nights in Aug 2023