Ratings based on 111 Verified Reviews

4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Barcelona stay

Posted Apr 24, 2017
Pros: modern, comfortable, friendly, easy to get to las ramblas, staff are very helpful
Really nice hotel, so modern, and so easily connected to everything. a metro stop is a min walk away (if that) and a supermarket opposite
Comment from Hotel Management
Apr 25, 2017 by Quality Department, Hotel Management
Dear Con, Thank you for taking the time to comment on your recent stay at Silken Diagonal Barcelona. We are very happy to know that you have enjoyed your days in Barcelona, appreciating our services and the location, which make it a unique and memorable place. I would like to thank you for all your words about the kindness of our staff, since the attention of our guests and their satisfaction represent our culture of service. We will be waiting for you with open arms on your next visit. Kind regards, Hotel Silken Diagonal Barcelona
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with view of Sagrada Familia

Posted Apr 24, 2017
Pros: Friendly staff. Thoughtful design. Proximity to important sites.
Cons: Perhaps install a gym.
Fantastic interior design. Friendly, helpful staff. Breakfast was excellent. Couldn't have asked for a better place to stay for our first visit to Barcelona.
Comment from Hotel Management
Apr 25, 2017 by Quality Department, Hotel Management
Dear guest, Thank you very much for choosing our hotel and for sharing your opinion. Your feedback is very important to us as it always help us improve. We are glad to read that you enjoyed your experience with us. We are specially satisfied reading that our staff has contributed to make your stay more enjoyable. Once again thank you for the time you have spent with us. It would be a pleasure to see you in our hotel during your next visit to Barcelona. Kind regards, Hotel Silken Diagonal Barcelona
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Best hotel I've ever stayed in

Posted Apr 22, 2017
This hotel is beautiful, when we arrived the hotel staff we're very friendly and nice. We stayed in a double room and the room was very modern and spacious. There's a swimming pool and bar upstairs with a nice view, and also a bar in the lobby. This hotel is close to the metro and doesn't take long to get to the beach or central Barcelona. Only downside is the pool isn't heated but I will be staying here in the future and would recommend it to anyone.
Comment from Hotel Management
Apr 24, 2017 by Quality Department, Hotel Management
Dear Kay Thank you for taking the time to comment on your recent stay at Silken Diagonal Barcelona. We are very happy to know that you have enjoyed your days in Barcelona, appreciating our services and the location, which make it a unique and memorable place. I would like to thank you for all your words about the kindness of our staff, since the attention of our guests and their satisfaction represent our culture of service. We will be waiting for you with open arms on your next visit. Kind regards, Hotel Silken Diagonal Barcelona
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel for the price

Posted Apr 17, 2017
Pros: Price, Location to MRT and Shopping, Staff was helpful
Cons: The lighting in the room and bathroom is low but this is a minor issue. Beds could be upgraded but non of these are a deal breaker.
Location: MRT station is 5 minute walk. Shopping center with a great grocery store within 5 minutes, La Sagrada Familia 15 minute walk, Flee Market 5 minutes.
Overall a nice hotel for a visit to Barcelona. Close to Sagrada Familia and MRT station. Rooms size is good, bed was a bit hard and the lighting in the rooms is a bit low but all in all a nice place to stay
Comment from Hotel Management
Apr 18, 2017 by Quality Department, Hotel Management
Dear John, Thank you for choosing Silken Diagonal Barcelona and for sharing your comments. Your opinion is very important to us since the feedback of our clients always helps us improve. We work to get the maximum customer satisfaction and it seems that this time we have not succeeded. We do apologize for any inconvenience and we thank you for the time you have spent with us. It will be a pleasure to see you again soon. Kind regards, Hotel Silken Diagonal Barcelona
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Gois hotel, good location.

Posted Apr 17, 2017
Very nice hotel. 20ish minute walk to the beach, Barcelonaneta being maybe 25/30 mins. A 20 minute walk to the sagrada familia. For us it was the perfect location; not too busy but easily accessible to everything. There is also a great mall just across the road. The hotel is very clean, staff are very helpful but leave you to it if you don't need them. The roof top is a great place to catch the sun if not out and about. My only negative is personal in that I found the bed/pillows very uncomfortable. (Stiff neck every day) My girlfriend did not have the same problem. Would stay here again. We went in April bank holiday weekend so probably not the busiest time of year.
Comment from Hotel Management
Apr 19, 2017 by Quality Department, Hotel Management
Dear guest We thank you for trusting us and for your insights that help us improve our day to day customer service. We take very into account all the opinions of our clients, both positive and negative as they help us to keep improving. We are aware that you have devoted part of your time to share your comments with us through this medium and we thank you. Kind regards, Hotel Silken Diagonal Barcelona
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in a great location

Posted Apr 13, 2017
Stayed for 4 nights. Really ideal location close to bus tram and metro links. Hotel very clean. Friendly welcoming staff. Will come back again.
Comment from Hotel Management
Apr 17, 2017 by Quality Department, Hotel Management
Dear guest, Thank you for taking the time to comment on your recent stay at Silken Diagonal Barcelona. We are very happy to know that you have enjoyed your days in Barcelona, appreciating our services and the location, which make it a unique and memorable place. I would like to thank you for all your words about the kindness of our staff, since the attention of our guests and their satisfaction represent our culture of service. We will be waiting for you with open arms on your next visit. Kind regards, Hotel Silken Diagonal Barcelona
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel nice and clean

Posted Apr 12, 2017
Pros: Very modern very clean good place to stay.
Really enjoyed our stay in Barcelona great city. The hotel was lovely.
Comment from Hotel Management
Apr 17, 2017 by Quality Department, Hotel Management
Dear guest We thank you for trusting us and for your insights that help us improve our day to day customer service. We take very into account all the opinions of our clients, both positive and negative as they help us to keep improving. We are aware that you have devoted part of your time to share your comments with us through this medium and we thank you. Kind regards, Hotel Silken Diagonal Barcelona
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Metro

Posted Apr 12, 2017
Well worth decoding the complicated integrated transport map to identify the metro lines in the city center (Google helps) then buy T10 ticket
Comment from Hotel Management
Apr 17, 2017 by Quality Department, Hotel Management
Dear guest, Thank you very much for choosing Silken Diagonal Barcelona and for sharing your comments. Your opinion is very important to us as it always helps us improve. We are glad to read that you enjoyed your stay. Once again, thank you for the time you have spent with us. It will be a pleasure to see you again soon in our hotel. Kind regards, Hotel Silken Diagonal Barcelona
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for sightseeing

Posted Apr 8, 2017
Clean, central, comfortable with metro station outside the front door.
Comment from Hotel Management
Apr 10, 2017 by Quality Department, Hotel Management
Dear guest We thank you for trusting us and for your insights that help us improve our day to day customer service. We take very into account all the opinions of our clients, both positive and negative as they help us to keep improving. We are aware that you have devoted part of your time to share your comments with us through this medium and we thank you. Kind regards, Hotel Silken Diagonal Barcelona
4 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Roof top bar not open disappointing when that was

Posted Apr 6, 2017
Great hotel a little out of the way limited bar drinks expensive breakfast roof top bar not open very disappointed
Comment from Hotel Management
Apr 10, 2017 by Quality Department, Hotel Management
Dear Jeff We thank you for trusting us and for your insights that help us improve our day to day customer service. We take very into account all the opinions of our clients, both positive and negative as they help us to keep improving. We are aware that you have devoted part of your time to share your comments with us through this medium and we thank you. Kind regards, Hotel Silken Diagonal Barcelona