A stay from Hell
Posted Sep 25, 2016
The only nice thing I will say is the Hotel itself is clean and charming.
The staff is incredibly rude. I have never stayed in a Hotel, (keep in mind, Hotels are a service industry) that are clueless when it comes to service. First of all, this country SPAIN, has to learn that people SPEND money on vacations and our growing their economy. NO one, I mean NO one in Spain talks ENGLISH. From Hotel staff, to taxi drivers, to store clerks, etc. The staff at Hotel Granvia never ever say Good Morning, SMILE, want to accommodate you. I stayed for one week and was treated worse then a stranger off the street. If I had more space to write this review it would take two pages.
I have been to many countries in Europe and have never experienced what I did in Barcelona.This is one American citizen that will never be entering that Country again. Wake up Spain...