Ratings based on 464 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Arezzo

Ottima posizione, ma non è un 4 stelle.

Posted Nov 22, 2016
Esattamente come il titolo, posizione strategica ma a Barcellona ci sono tre stelle più curati.
4 out of 5
by A verified traveler

Super locatie!

Posted Nov 1, 2016
Location: Zie hierboven. Perfect!
Simpele, maar prima hotelkamer. Ontbijt is best gevarieerd, simpel, maar prima voor een goede start van de dag. De ligging mag best wat beter gepromoot worden. Die is fantastisch. Dichtbij Sagrada Familia, metro, Park Guell en het bekende Hospital Sant Pau. Enige minpunt betreft de lange wachttijd bij het inchecken. Dit had ik graag vooraf gedaan online. En als het dan lang duurt, biedt dan een drankje aan.
4 out of 5
by A verified traveler from Berlin

10 Minuten zur Sagrada Familia

Posted Sep 9, 2016
Das Hotel wirkt auf den ersten Blick sehr einladend. Bei genauerem Hinsehen fällt jedoch auf, dass alles schon sehr abgewohnt ist. An den Wänden sind Stellen von Koffern, die daran lang geschrappt sind. Der Boden wurde bei uns unter dem Bett und unter dem Schreibtisch nicht richtig geputzt. Das Bett hatte eine angenehme Matratze. Auch der Kühlschrank war gut. Mit dem Personal waren wir sehr zufrieden. Alle waren höflich und zuvorkommend. Ich würde empfehlen, einen Föhn mitzunehmen. Bei uns wurde der vom Hotel gestellte innerhalb von knapp 5 Minuten so heiß, dass man ihn nicht mehr anfassen könnte.
4 out of 5
by A verified traveler

Hotelzimmer sind sehr hellhörig.

Posted Sep 7, 2016
Es gibt gäste die denken nur an ihren spaß. Somit wied mann mehrmals von lauten gesprächen im gang geweckt. Man hört jeden schritt. portier müßte laute gäste ermahnen. Zurechtweisen.
3 out of 5
by A verified traveler

Ce n'est pas un hotel 4*

Posted Sep 4, 2016 on Hotels
Rapport qualité prix un peu élevé
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Cher client: Merci de poster votre opinion. Nous regrettons que vous ne trouvez pas la valeur à la hauteur de leurs attentes. Nous espérons avoir la chance de le rencontrer à nouveau pour améliorer votre sentiment à ce sujet. Sincères salutations Fernando Arévalo Director Bel Art
3 out of 5
by A verified traveler

kleines Hotel gut an Metro angebunden

Posted Sep 3, 2016
Pros: Nettes Personal Minibar enthielt kostenloses Wasser
Cons: Größe der Zimmer und Ferne der Innenstadt im Preis berücksichtigen
An sich war es zufriedenstellend, sauber und vor allem netter Service. Nur war das Zimmer kleiner als vorgestellt und eher nicht der Kategorie entsprechend. Aber zum schlafen reicht es natürlich.
Comment from Hotel Management
Sep 6, 2016 by Fernando A, Hotel Management
Lieber Kunde: Danke für Ihren Kommentar zu veröffentlichen. Wir sind froh, dass Sie Ihren Aufenthalt genossen und wir hoffen, Sie bald zu sehen. Mit freundlichen Grüßen Fernando Arevalo Bel Art Director
4 out of 5
by Edward from Australia

Great Hotel

Posted Sep 1, 2016 on Hotels
We had a great stay at this hotel. The room was clean and comfortable and the staff were all friendly and helpful.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Edward: Thanks for posting your comment. We love to hear that you enjoyed your stay and thank you for your words to our staff. We hope to see you soon again. Best regards Fernando Arévalo GM Bel Art
3 out of 5
by A verified traveler

Posted Aug 31, 2016 on Hotels
rooms are not sound-proof at all: you can hear everything from the corridor and other rooms, thus if you are looking for the place t take a rest avoid this place, though the rooms are spacious and stylish (but a bit dated)
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Customer: Thanks for posting your comment. Your experience will help us improve our services. We hope to see you soon again. Best regards Fernando Arévalo GM Bel Art
2 out of 5
by 숙영 from 서울

아주별로.

Posted Aug 29, 2016 on Hotels
호텔직원이 많이부족한듯. 냉장고가 고장나도. 연신 죄송하다며 냉장고에 넣을물건을 직접갖고 내려오라고하네요. 2틀 내내 그랬습니다. 프론트에있는 직원들이 매번바뀌어도 반응은 늘동일하네요. 자기들은 메인프론트에있는 매니저라그렇답니다. 룸청소상태는 잠깐 핸드폰을 침대옆 스탠드에있는 곳에두면 금새 하얗게 먼지가쌓여서 기겁했습니다. 먼지는 덩어리로 책상이며 바닥에 굴러다녀서 여름에 에어컨못틀고 창문열고 환기시키느라 정신없었어요. 그런데 문제는 창문열면 바로 옆건물 창문이라 커텐은 치고 열어야해서 황당했죠. 기관지가안좋은데 먼지때문에 목감기오지게걸려서 고생입니다. 냉장고 고장난거 죄송하다며.것도 세번째날되서야 남은 날짜 아침을제공하겠다고하네요. 두번먹었는데 14유로내고 그 퀄리티로먹기싫어서 산 빵.치즈.코코넛우유 다버리고 공항갔어요. 가슴아픕니다. 가는날 아침먹는데 서빙하시는분이 아침계산하라고하시네요. 우린 서비스로 아침먹기로했다고 했더니 프론트가서 확인하고왔다며 도둑취급해서 아침부터 또 기분나쁘게 몇번 다시가서확인하시라고 얘기를 계속하고 한참뒤에 암말안하고 서빙하시네요. 가우디 투어하기에 교통은 나쁘지않으나 주변이 적막하고 어두운편이라 환한 여름저녁에도 비추입니다. 사진에속았어요. 스페인에서 선택한 호텔이 제일길었는데 넘후회됩니다. 사진..참잘찍었네요.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
친애하는 고객 당신의 코멘트를 게시 주셔서 감사합니다. 우리는이 기회에 당신의 기대를 충족 할 수없는 후회. 우리는 우리의 서비스를 개선하기 위해 주목하고 까다로운 품질 기준을 충족하기 위해 계속 호텔의 모든 회원들에게 정보를 전달하고있다. 우리는 다시 당신을 환영 할 수있는 기회를 갖게하고 자신의 환경을 개선하기 위해 노력하겠습니다. 인사
3 out of 5
by A verified traveler from beijing

3 days in the hotel.

Posted Aug 24, 2016
Very bad service,especially the night man. The room was not clean, and there were raucous noise throughout the night. However the location was great.
Comment from Hotel Management
Oct 24, 2016 by Fernando A, Hotel Management
Dear Linda: Thanks for posting your opinion. We regret that the stay was not completely to your liking. We will use your comments to improve in the future, when we hope to receive you again. Kindest regards Fernando Arévalo GM Bel Art