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Reviews of Hotel SB Icaria

4 out of 5
Hotel SB Icaria
Avenida Icaria 195, Barcelona

Reviews

8.2

Very Good

Rating 10 - Excellent. 375 out of 1006 reviews" "
Rating 8 - Good. 419 out of 1006 reviews" "
Rating 6 - Okay. 136 out of 1006 reviews" "
Rating 4 - Poor. 47 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and well maintained but there wasn’t much in the area immediately walking area for eating or drinking
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Was a bit far out centre of Barcelona but we don’t mind that. We loved the wee local restaurants and bar rooms about and the proximity to the beach, its bars and restaurants too. Public transport was On the door step too and taxi rank outside . Would recommend and stay here again
Stayed 5 nights in Apr 2024

8/10 Good

Nikolai

Traveled with family and small children
Liked: Staff & service
Ok hotel, could be a bit cleaner and better maintained for 4*. Very helpful staff, outside pool is not as big as pictures lead you to believe. Close to sea front and town, both short walk away.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded on arrival the room was beautiful and the staff were lovely and very helpful!
Stayed 3 nights in Feb 2024
Response from SB Icaria Hotel on Feb 24, 2024
Dear Sophie, We are happy that the upgrade of the rooms have been so positive for you and you had enjoyed alot. . With your permission, I will forward your comment to all staff, as it helps us in our job performance. We look forward to welcome you to SB Icaria very soon. Best regards. Guest relations.

6/10 Okay

Liam

Stayed 3 nights in Jan 2024
Response from SB Icaria Hotel on Jan 26, 2024
Dear Liam,Thank you for sharing your experience with us.We take care of our hotel so that all the clients can enjoy their stay so we regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We hope to see you soon. Best regards

4/10 Poor

Anna

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel but stay spoilt by noise
The staff were friendly and in many ways the hotel ticks quite a few boxes. The issue however for us was that the room next door were having a party and we didn't get to sleep much. We tried to raise it using the phone which noone picked up (the staff later told us they had been too busy to pick up). We went down to let them know about the noise, and the lady at the counter did go and talk to the guests in the room next door. It however sadly didn't make much of a difference as the party went on, hence the two stars. Insulation seems to be an issue as you can also hear the traffic and doors being closed and open. All in all, the hotel looks good but it suffers from being a bit too ambitious. It would have benefited from more staff and better insulation.
Stayed 1 night in Jan 2024
Response from SB Icaria Hotel on Jan 12, 2024
Dear Anna,Thank your for sharing your experience with us. We celebrate that that our staff has been friendly and helpful.We are especially sorry about your negative comment about the inconvenience caused by noise from other customers. We take care of our hotel so that all the clients can enjoy their stay, there is an atmosphere of wellbeing and we try that all our guests comply with some rules of coexistence. However, we apologize that you could not have a proper rest.

6/10 Okay

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fine. It is a bit dated and could really benefit from a renovation but it is clean and the beds are comfortable. The front desk folks are helpful. Breakfast is good, if you do not want to go out to breakfast, it is worth paying for. (fresh fruit, cured meats and cheese, breads, eggs, etc.) The Usual. This hotel is probably a great place to stay in the summer, it's a 5 minute walk to the beach. In December, it feels a little detatched but not so bad. It is located right on the edge of El Poblenou which is a great neighborhood. Very cool neighborhood. Otherwise, it's a 10/15 minute taxi ride to the center of the city. Also, it feels very safe around there. I walked everywhere with my wife and 9 yr old without any hesitation.
Stayed 7 nights in Dec 2023
Response from SB Icaria Hotel on Jan 12, 2024
Dear Gustavo,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you enjoyed the breakfast as well in our hotel. We apreciate your comment about our hotel members, it was our pleasure.Regarding the location, the SB Icaria hotel is situated in a very quite area of the city, 2 minutes walking from the beach and there is a bus station right outside the hotel that will take you to the city center in 10 minutes.

10/10 Excellent

Tammy, New Westminster

Stayed 2 nights in Nov 2023
Response from Front Desk Agent on Jan 26, 2024
Dear Tammy,Thank you for sharing your experience with us. We celebrate that the stay has been positive. We apreciate your opinion and would be glad to welcome you back!Best regards,

10/10 Excellent

Kelsy

Stayed 4 nights in Dec 2023
Response from SB Icaria Hotel on Dec 23, 2023
Dear Kelsy,Thank you for sharing your experience with us.We celebrate that the stay has been positive. We are happy to be the part of your trip to Barcelona and would be glad to welcome you back!Best regards,

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had 4 night at SB hotel and it was really nice my staying there. The rooms very clean and size was perfect for two. The restaurant was awesome and the staff was very helpful and friendly.
Stayed 4 nights in Nov 2023
Response from SB Icaria Hotel on Dec 12, 2023
Dear Juan,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you spent amazing time with us.We apreciate your opinion and hope to welcome you back one day in our hotel.Best regards,

8/10 Good

ansar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth staying
Stayed 2 nights in Nov 2023
Response from SB Icaria Hotel on Nov 30, 2023
Dear Ansar,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you stayed comfortable with us. We are happy to receive your nice feedbacks which help us to improve our servicesBest regards and we are hoping to welcome you back, .

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Front Desk Agent on Dec 20, 2023
Dear Sylvie, We want to thank you for rating your recent stay in SB Icaria. We love to know your time with us was excellent. We hope to have you back soon. Best regards, SB Icaria

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from SB Icaria Hotel on Nov 23, 2023
Dear Grzegorz,Thank your for sharing your experience with us. We celebrate that the stay has been positive.We are happy to be a part of your amazing stay in Barcelona and hoping to see you back soon!

10/10 Excellent

Moses

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind
Stayed 2 nights in Nov 2023
Response from SB Icaria Hotel on Nov 12, 2023
Dear Moses,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers and we are happy that your stay has been positive.Best regards and we are hoping to receive you back soon,

10/10 Excellent

Dee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful one night stop!
Stayed 1 night in Nov 2023
Response from SB Icaria Hotel on Nov 6, 2023
Dear Dee, Thank you very much for your feedback.We are very pleased to hear that you could enjoyed your stay in our hotel and that we were able to meet your expectations.We really apreciate your comment and would he happy to welcome you back!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Guest relations SB Icaria Hotel on Nov 3, 2023
Dear Customer: NicholasThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
The room was too cold, the iron was broken. But the staff were very nice and friendly, the rooms are relatively big. Overall experience was acceptable
Stayed 2 nights in Oct 2023
Response from Guest relations SB Icaria Hotel on Oct 29, 2023
Dear Customer: AhmedThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

10/10 Excellent

Ethel

Stayed 1 night in Oct 2023
Response from SB Icaria Hotel on Oct 24, 2023
Dear Ethel,Thank you for sharing your experience at our SB Icaria hotel.We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We hope that you would like to come back to our hotel one day!

8/10 Good

Timothy

Liked: Staff & service, amenities, property conditions & facilities
Great facilities, pool, sauna and steam room. Some things didn't quite work, like jacuzzi, bath plug and a room switch. Staff are very friendly and helpful. Breakfast buffet was brilliant.
Stayed 1 night in Oct 2023
Response from SB Icaria Hotel on Oct 17, 2023
Dear Timothy,Thank you for sharing your experience at our SB Icaria hotel. We are pleased that you have spent a nice time with us. Especially we want to thank you for the comment about our stuff members. We are glad that you could have enjoyed our breakfast as well.We are sorry that you faced some inconveniences concerning the room facilities. Kindly inform you that we dont have a public jacuzzi, we have only rooms with jacuzzi. Best regards and we hope to see you soon,

10/10 Excellent

Anjulie

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back
Stayed 1 night in Sep 2023
Response from SB Icaria Hotel on Oct 13, 2023
Dear Anjulie,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We are happy that we were able to be helpful and made your stay more memorable.We are hoping to see you soon.

10/10 Excellent

Anjulie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, everyone was so nice. They gave us great restaurants options to have dinner off property. I will definitely be back.
Stayed 4 nights in Oct 2023
Response from SB Icaria Hotel on Oct 13, 2023
Dear Anjulie,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We are happy that we were able to be helpful and made your stay more memorable.We are hoping to see you soon.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona Birthday
We spent 4 nights at H SB I in Barcelona, where I was in town to celebrate my 70th birthday. I believe I let them know ahead of time of that occasion taking place. At check-in, I was informed that they didn't have the room available that I had booked and upgraded us to a more spacious room, like a mini-suite, that included a jacuzzi tub along one wall in the room. Loved that! On my birthday, Sept.9th, the hotel surprised us and sent to our room a bottle of Cava on ice in a champagne bucket with two flutes. Very generous, and kudos to them for making for a memorable birthday stay. All the desk staff at reception were friendly and willing to help in any way. Veronica was especially patient and helpful with assisting me with making arrangements for transportation to and from Andorra, our next stop, among other things. She deserves recognition. The breakfast buffet was excellent, covering all the bases. I would highly recommend this hotel.
Stayed 4 nights in Sep 2023
Response from Guest relations SB Icaria Hotel on Oct 8, 2023
Dear Customer: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Great location, terrific employees, beautiful city. Room is clean bed ever so comfy. Definitely recommend!
Stayed 3 nights in Sep 2023
Response from SB Icaria Hotel on Sep 24, 2023
Dear Diana,Thank you for sharing your experience with us. We celebrate that the stay has been positive and you could enjoyed the hotel and Barcelona. We are pleased to hear that our stuff members were helpful and made your stay better.Thanks for sharing with us the impressions of the room number, we are happy to know that it was wonderfully convinient.Your opinion means a lot to us and we hope to welcome you back soon.Best regards,

8/10 Good

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful - we arrived early and managed to check in anyway and we were able to store our luggage and use the shower after check out. Great area - so close to everything but felt set back and more relaxed. Didn't eat in the hotel but some great places nearby. Hotel was nice just in some places looks like it could do with an update, but overall we had a great stay and would happily return
Stayed 4 nights in Sep 2023
Response from SB Icaria Hotel on Sep 20, 2023
Dear Molly,Thank you for sharing your experience with us. We are happy that the stay has been positive and that our hotel staff has been able to satisfy your needs and did their best to make your stay better. Thanks for letting us the comment about places to update, we will take it into the account and we will try our best.

8/10 Good

SUNDEEP

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked a suite and honestly have no idea why I paid double for a room the same size as a double room! Will book the Sofitel in future for the same price!
Stayed 2 nights in Jun 2023
Response from Guest relations SB Icaria Hotel on Sep 1, 2023
Dear guest: SundeepThanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We take note of your comment that encourages us to improve our services in general. Best regards. Guest relations.

8/10 Good

Axelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from SB Icaria Hotel on Aug 22, 2023
Cher Axelle, Merci d’avoir partagé votre expérience dans notre hôtel SB Icaria. Nous nous félicitons toujours d’avoir su répondre aux attentes de nos clients. Nous apprécions votre recommandation et nous nous réjouissons que votre séjour ait été si positif. Nous espérons te voir bientôt. Meilleures salutations.

6/10 Okay

Tony

Disliked: Cleanliness
Nice Hotel but poor room cleanliness
Staff at the front desk and restaurant were nice. But the room wasn’t being cleaned properly. We set a few traps around the room to see exactly how the cleaners worked. Cleaning service was really bad.
Stayed 4 nights in Aug 2023
Response from SB Icaria Hotel on Aug 22, 2023
Dear Tony,Thank you for sharing your experience at our SB Icaria hotel. We are happy that you could enjoy the stay at our hotel, especially we would like to thank you for the comment about our stuff members.We are especially sorry that you faced the problem with the housekeeping department. We take a note and will make all our best to solve this issue.Best regards and hope to see you soon,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jul 2023
Response from Guest Relations on Jul 30, 2023
Dear Customer: StevenThank you for sharing your experience at our SB Icaria hotel.We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel through Expedia, which I don’t know if I will do again because the hotel just blamed Expedia, Expedia, advertise spa, which was the main reason I booked a hotel
Stayed 4 nights in Jul 2023
Response from Guest Relations on Jul 30, 2023
Dear guest: Thanks for sharing your experience.We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort about the spa.We are still working on it.We take note of your comment that encourages us to improve our services in general.Best regards.Guest relations.

6/10 Okay

Pamela

Liked: Staff & service
Stayed 7 nights in Jul 2023
Response from Guest relations SB Icaria Hotel on Jul 17, 2023
Dear Customer: PamelaThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regards Guest relations.

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona long weekend
Amazing staff throughout and all so friendly. Hotel very clean. Food and beverages very fairly priced. A really lovely stay
Stayed 3 nights in Jun 2023
Response from SB Icaria Hotel on Jun 24, 2023
Dear Ian,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon.

4/10 Poor

Jinisha

Business traveler
Disliked: Cleanliness, property conditions & facilities
I stayed in a junior suite, the pink couch of which was in fact mostly brown/grey from all the dirt from previous customers. The staff were friendly and upgraded me to another suite with a jacuzzi, which was clean but the window was broken and didn’t shut properly, the curtains were too small for the windows so didn’t fully close. The suites were meant to be the latest refurbished rooms. Since I was only there for 3 nights and had initially arrived in the middle of the night, I was too tired to move again. I wouldn’t stay here again
Stayed 3 nights in Jun 2023
Response from Guest relations on Jun 20, 2023
Dear Jinisha: Thanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We take note of your comment that encourages us to improve our services in general. Best regards.

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
2 blocks from beach. Just the best front desk staff, they were so helpful. Great breakfast also.
Stayed 3 nights in May 2023
Response from Guest relations on Jun 12, 2023
Dear customer: DouglasThank you for sharing your experience with us.We celebrate that the stay has been positive and that our staff has been able to satisfy your needs. With your permission, I will forward your comment to all staff, as it helps us in our job performance.We look forward to welcome you to SB Icaria very soon. Best regards.Guest relations.

2/10 Terrible

Huda

Stayed 2 nights in Jun 2023
Response from Guest relations on Jun 12, 2023
Dear guest: HudaThanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work.We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort.We take note of your comment that encourages us to improve our services in general. Best regards. Guest relations.

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An American couples review - this property is 10/10. Absolutely gorgeous place with very nice staff. Top to bottom met and exceeded expectations. The beach is less than a 5 minute walk and the location is very safe and secure. I would go very out of my way to stay here again.
Response from Guest relations on Jun 4, 2023
Dear Customer: LukeThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon.Best regards Guest relations.

2/10 Terrible

Kyle

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Had baby cockroaches in my room on the ceiling. Killed at least 3. Bed has really thin sheets for blankets. Asked for a blanket and the maintenance guy who came showed me the sheet already on my bed, and was not happy. Brought a gross looking blanket with holes in it when asked for something thicker. The flooring was coming up and had a lot of water damage. The latch for the window was broken and the walls are paper thin. So with this and construction nearby you could not sleep. The shower has a half wall, so water runs down it and out onto the floor because it was installed horribly. probably the cause of some of the water damage. TV is super small. maybe 30 inches. Room is basic brown and white. pretty ugly room. Slept pretty hot, could not get AC cold enough.
Stayed 2 nights in May 2023
Response from Front Desk Agent on May 31, 2023
Dear Kyle, Thanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We take note of your comment that encourages us to improve our services in general. Best regards. Guest relations.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Guest relations on Jun 4, 2023
Dear Customer: JamesThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNACCEPTABLE FOOD & AVAILABILITY
The hotel was very nice. Very lacking in service available. There was NO overnight coffee station. NO COFFEE AVAILABLE TILL 7:30AM!!! This is very very bad. There were dozens of people looking for coffee from 5:30am forward that were also disappointed. Also, the dining room is terribly UNDERSTAFED!!! When we were seated, no water was offered, no bread was offered. We had to ask for both!!! I requested a bottle of wine (the 1st on their list) ...they had none. I had to purchase a much more costly one on my dime. The food was also terrible. Much over cooked and not fit to eat. Mind, the food pricies were a fine dining level and the quality was a greasy spoon. Some of the meal was taken off our charge however, someone should have been there to get us something fit to eat for my family from what they had to offer. We went to bed discusted and hungry. I might add, the staff did their best with what very little they had to work with. Again, extreemly UNDERSTAFFED!!! SB Hotels must get this message.
Stayed 3 nights in May 2023
Response from Guest relations on Jun 12, 2023
Dear guest: ChriThanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We take note of your comment that encourages us to improve our services in general.Best regards. Guest relations.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely helpful staff. Nice pool area.
Stayed 1 night in May 2023
Response from Guest relations SB Icaria Hotel on May 17, 2023
Dear Stuart: Thank your for sharing your experience with us. We celebrate that the stay has been positive and that the location, the staff, and the swimming pool of the hotel has been so convenient. We hope to see you very soon at SB Icaria. Best regards. Guest relations.

8/10 Good

Antoinette

Stayed 2 nights in May 2023
Response from Guest relations SB Icaria Hotel on May 17, 2023
Dear Antoinette: Thank your for sharing your experience with us. We celebrate that the stay has been positive and that the location of the hotel has been so convenient. We hope to see you very soon at SB Icaria. Best regards. Guest relations.

10/10 Excellent

eugeniusz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location good service
Stayed 5 nights in Apr 2023
Response from SB Icaria Hotel on May 10, 2023
Dear Eugeniusz,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. Best regards and hope to see you soon

6/10 Okay

Martin

Business traveler
Liked: Cleanliness, staff & service
Had to keep window open to air room. As on first floor, very noisy all night. Breakfast nice
Stayed 1 night in Apr 2023
Response from SB Icaria Hotel on Apr 27, 2023
Dear Martin,Thanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort.

10/10 Excellent

Aydeliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an excellent choice, I loved this hotel. Everyone in the staff was super nice and kind. The rooms were clean and the lady came to do my room everyday which was really nice. The breakfast is a buffet style they served scramble eggs, bacon, batatas, beans, sausages, pastries, fruits, bread, cereal, juices, milk, coffee machine which has multiple options including hot chocolate, toaster to toast bread slices, cheeses, ham/turkey, and yogurts. Honestly the breakfast was really good I loved all the different options. The pool was nice too, I love the sitting areas that the hotel offers. I’ll definitely be back when I go back to Barcelona,
Stayed 5 nights in Apr 2023
Response from Relaciones con los huéspedes Hotel SB Icaria on Apr 19, 2023
Dear Aydeliz,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive. Hope to see you soon!

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position for the beach and easy walk to the gothic quarter. Nice terrace area for the afternoons but the pool was freezing…
Stayed 4 nights in Apr 2023
Response from Guest relations SB Icaria Hotel on Apr 18, 2023
Dear Mr./Mrs.Jacqueline,Thank you for sharing your experience with us. We celebrate that the stay has been positive and that the location of the hotel has been so convenient for you.Regarding the pool , please keep in mind that the swimming pool is not climatised.We hope to see you very soon at SB Icaria. Best regards.

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Apr 2023
Response from SB Icaria Hotel on Apr 11, 2023
Dear John,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon.

10/10 Excellent

Marcus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for exploring
We had a lovely stay here. It's a good location, breakfast was nice and it was a good base to explore the city. shame the jacuzzi wasn't working. Decent staff and a nice check in.
Stayed 3 nights in Mar 2023
Response from Guest relations SB Icaria Hotel on Apr 10, 2023
Dear Marcus Hurley,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. Regarding the jaccuzi, kindly inform you that we have rooms with jaccuzi, but the swimming pool does not have a jaccuzzi.

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2023
Response from Guest relations on Apr 2, 2023
Dear Claire: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards

4/10 Poor

Anita

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from Guest relations on Mar 30, 2023
Dear Anita: Thanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. Best regards.

10/10 Excellent

dharminder

Stayed 1 night in Mar 2023
Response from Guest relations on Mar 17, 2023
Dear Dharminder: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards

10/10 Excellent

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient Great front desk staff House keeping also did a great job
Stayed 2 nights in Mar 2023
Response from Guest relations on Mar 17, 2023
Dear Ahmed: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards