MOved me to different hotel
Posted Jun 9, 2016
We cant really comment on the facilities, cleanliness or room comfort, but the staff were not very accommodating and very unfriendly.
After a long tiring trip we arrived there, and they thought we only booked for 1 night, where we clearly booked for 2 nights, and showed them proof of this. They didnt apologize, but simply sent us to go stay at their sister hotel, Gothico, next door, which they said were a nicer hotel, but infact was a dark, gloomy dump, with age old furniture and twin beds, where we needed a double bed.
I understand things like this happen, but the attitute and unfriendlness of the staff was not appreciated and therefor I dont rate them very well.