Stayed for 3 nights, rooms are very nice and classy bathroom is lovely did have trouble getting the hot water but managed.
Hall way to the rooms just smelt so clean and fresh.
Didn't eat in the restaurant or use any facility in the hotel.
The hotel did ask for a hold on my credit card as they do but it's almost a week I have been back and the hold is still on?! I have emailed the hotel with no reply. £350 on hold!
Comment from Hotel Management
Mar 10, 2017 by Elisa Barral, Hotel Management
thank you very much for your lovely comments! And from what I see in your pictures, you liked our "Bear with us" bear!
In regards to the deposit, I am sorry for the delay and truly hope we were able to fix this!