Ratings based on 966 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Birthday trip.

Posted Mar 20, 2017
Pros: I liked everything about the hotel, from the look, the staff, the location, the food - everything is just perfect.
Cons: I would not change a thing.
Location: The location is perfect, it is right in the heart of where you would want to be, great shops and La Ramblas only a few blocks away.
Was extremely impressed with the hotel, it looks stunning both inside and out and it has the most amazing smell!! The staff were amazing, extremely polite, helpful and attentive. The staff on the roof top terrace we found were brilliant. We stayed in one of the Residence Apartments and found it amazing, large, well thought out, everything to make our stay perfect was already in place. Cannot fault the hotel in anyway.
Comment from Hotel Management
Mar 21, 2017 by Pascal Billard General Manager, Hotel Management
Dear Carol, We would like to thank you very much for taking the time to write such a nice review about the Majestic Hotel & Spa. We always appreciate hearing from our guests because your comments are vital for us to continue improving our accommodation and general services. We are delighted to know that your birthday trip was a success. We look forward to welcoming you again to Majestic Hotel & Spa soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place. location and beautiful room.

Posted Mar 15, 2017
Great experience would recommend without reservation.
Comment from Hotel Management
Mar 15, 2017 by Pascal Billard, General Manager, Hotel Management
Dear client, Thank you very much for your kind review. It is vital for us to receive positive reviews from our guests. We hope to welcome you again soon at the Majestic Hotel & Spa. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from NY, NY

I LOVE this hotel!! Everything about it is superb.

Posted Mar 12, 2017
Pros: Love the bathroom showers!!!!! Amazing! Rooftop terrace breathtaking!
Cons: Nothing- love this hotel!
Location: Perfection. Near all shops. Quick to the water and quick to any malls.
I travel quite often for work in Europe and this hotel is one of the finest. The bedrooms are clean and spacious. The bathrooms are the absolute best! The showers are amazing- strong water pressure and a huge rain shower head. It is a spa experience in your own room!! The staff are extraordinarily helpful and nice. The rooftop terrace is breathtaking! Love, love ,love!!
Comment from Hotel Management
Mar 13, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Lisa, Thank you very much for your excellent review on Expedia. We are delighted to read that you had great time with us at the Majestic Hotel & Spa. I take note that the bathroom showers were very much of your liking and that you also enjoyed our rooftop terrace and its views on Barcelona. We look forward to welcoming you again to Majestic Hotel & Spa soon. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Best location to access the sites of the city.

Posted Mar 5, 2017
Concierge and staff were extremely helpful and friendly. Made sure to experience the rooftop bar as well as the restaurant. This is the place to stay.
Comment from Hotel Management
Mar 6, 2017 by Pascal Billard General Manager, Hotel Management
Dear Sheryl, We would like to thank you very much for writing such a nice review concerning your recent stay with us. We always appreciate hearing from our guests because your comments are vital for us to continue improving our accommodation and general services. We are delighted to know that your overall impression of the hotel and staff is a positive one. We look forward to welcoming you again to Majestic Hotel & Spa soon. Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent.

Posted Feb 25, 2017
Staff great. Access to non bar beverages limiting. Room too hot.
Comment from Hotel Management
Feb 27, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Guest, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your last visit to Barcelona and for sharing your experience on Expedia I am glad to read that you enjoyed your stay with us and that the service we provide to our guest met your expectations. We apologies that the room temperature was not the perfect one, and some problems with the beverages, we take note and improve for next stays. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, Virginia, USA

Magnifico!

Posted Feb 19, 2017
Extraordinarily well managed and sited hotel. Public facilities and room were beautifully designed and maintained. Without exception, staff were friendly, intelligent, attractive and eager to help. While we easily adapted, a quirk associated with the innate esthetic design of room is that there were only two very narrow clothes closets, one of which was normal trouser length, and each presented two clothes hangars. This was mitigated by a very responsive housekeeping staff who quickly supplied additional hangars. Also, no iron is included in room, but the laundry service was exceptionally good albeit expensive. In all, we strongly recommend and will happily return.
Comment from Hotel Management
Feb 23, 2017 by Pascal Billard, General manager, Hotel Management
Dear Thomas, Thank you very much for having taken your time to make us aware of your concerns. I am delighted to read that you have had such a great time here with us here in Barcelona. It sounds like the room was perfect, we take note about the size of the closets. We are happy to read, that all of the service that you have received has been of the highest quality. Thank you very much once again, and I look forward to having you with us again in the future. Yours sincerely, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location. Excellent staff.

Posted Feb 10, 2017
Location: Easy walking access to Gaudi structures, the La Rambla, the main cathedral. Taxi station immediately outside the hotel.
The staff was remarkably helpful and friendly. Concierge gave excellent directions to tourist locations and to shopping sites. we simply cannot overstate the friendliness of the staff. The room was spacious and well played-out for the stay. the staff kept clean and fully supplied.
Comment from Hotel Management
Mar 19, 2017 by Pascal Billard- General Manager, Hotel Management
Dear Guest, Thank you very much for your recent review. I am pleased to read that your stay with us has been excellent, and our team was so happy to read of how pleased you have been with the level of service. Thank you very much once again, and I look forward to having you with us again in the future. Yours sincerely, Pascal Billard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Posted Feb 8, 2017
Was able to check in at 9 a/m/ with a beautiful room. comfortable beds, super classic bathroom. Incredible friendly and engaging staff.
Comment from Hotel Management
Feb 9, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Norm, Thank you for choosing the Majestic Hotel & Spa on the occasion of your recent stay in Barcelona and for sharing you experience with us on Expedia. I am very glad to read that your stay has been a success and that our team has provided you the service that you deserved. I am also happy to read that you were comfortable in your room and were able to check-in earlier. We look forward to welcoming you back at the Majestic Hotel & Spa! Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Tops in Barcelona

Posted Feb 1, 2017
Pros: Location, comfort, amenities.
Cons: Concierge intelligence
This is a fantastic hotel, but do not trust the concierge. Asked concierge to recommend Paella restaurant of low to medium price with a wide variety of Paellas... 1/27 P.M. concierge sent us to Botafumeiro- one of THE two most expensive restaurants in town I later learned; offering a total of 3 paellas, priced $30-100+. It's pretty obvious this was not the expertise that I was requesting. Since the concierge made a reservation, we opted to NOT walk-out and embarrass the Hotel. In the end, our bill was $168,40 for a less-than-stellar paella, in a sweltering hot restaurant. In addition, I was charged $14,55 for 1 glass of beer. Just outrageous, and I think the concierge should be ashamed of himself for sending us there. It was pretty clear that this was not the experience we were seeking. I would have rather invested the $168 into a Majestic spa treatment, or the perfume, or something of value.
Comment from Hotel Management
Feb 6, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Guest, Thank you for taking the time to give us feedback regarding your recent experience at the Majestic Hotel & Spa. I am very glad to read that you enjoyed our hotel and I hope you had a great time in Barcelona. Although, I am very sorry to learn that our concierge's suggestion was not appropriate to your needs and I truly apologise for the inconvenience. Your message has been shared with the rest of our team and we thank you for making us aware of it. I do hope to have the opportunity to welcome you back at the Majestic. Kind regards,
2 out of 5
by A verified traveler from Brasil

Too noise, events on the rooms

Posted Jan 30, 2017
Pros: Clean, new.
Cons: The rooms are small.
Location: Perfect location, on Paseig de Gracia.
The hotel is in good location, beautiful and in good conditions. But the were holding a wine event. In the rooms, on the same floors the regular guests uses. So we have a lot of noise, doors slamming, the elevators were always full.
Comment from Hotel Management
Jan 31, 2017 by Pascal Billard, General Manager, Hotel Management
Dear Gustavo, Thank you for sharing your recent stay at the Majestic Hotel & Spa with us on Expedia. I am glad to read that the hotel's location and cleanliness have met your expectations. Although, I am very sorry that the "World Wine Meetings" event that took place last week-end in our hotel disturbed your well-being during your stay and I truly apologize for the inconvenience. We hope to have the opportunity to welcome you back at the Majestic. Kind regards,