Posted Sep 20, 2015
The Mercer hotel is in the ideal central location with easy access to wonderful Barcelona. The staff are extremely friendly and helpful and the rooms are nicely appointed with a clever use of space. The roof terrace is great and very much appreciated in the hot weather as somewhere to relax after a days site seeing.
I found the room temperature uncomfortably warm. The controls in the room do not work as I learnt temperature is centrally controlled when I went down to reception in the middle of the night unable to sleep. My room had been set to 23 degrees and I was told the lowest temperature was 19 degrees, not sure why. The temperature was kindly changed and it was an improvement, but it was still a bit too warm for me. I'm not a fan of lumpy mattress enhancers on a perfectly good quality, firm bed, but that's personal preference along with a nice firm pillow rather than the very soft ones provided
I marked the room cleanliness down to 3 purely due to the shower. There are white slats in the bottom of the shower and the water gathers up through the gaps, so I looked to see if there was a blockage. I wish I hadn't as I don't think the shower tray underneath in my room has been cleaned very often, if at all - this is something the management really need to address as every other area of the hotel and the rooms are spotless.
I do think this is a great hotel in the ideal location, and would highly recommend it as a quality base for exploring.