Great location, view, peaceful, nice pool area
Posted Sep 3, 2016
+ Overall hotel was very nice, clean, lovely views and peaceful retreat away from hub of city. Lovely pool area and staff were very welcoming.
Breakfast was nice and varied.
- Room not ready on arrival (1510), when we got to the room there was a pungent smell (drainage!). There was also a large crack in the patio door glass. after complaining we were given an alternative room, nice and clean (although the shower soap holder was broken). We had a complimentary lunch (I had to ask for this) and a bottle of Cava in the room later.
As a 5* hotel this was well below the expected standard and should have been managed better.