Dear Olivia, Thank you for sharing your experience with us ! We're already looking forward to seeing you again. Best regards,

Dear Aris,Thank you for sharing your experience at Novotel Barcelona City.We are deeply sorry that our service did not meet your expectations and for the inconveniences you encounter. We would like to let you know that our rooms are made for four people maximum, with a queen bed and a sofa bed, which is indicated during booking process. For safe and legal reasons, we can not accept more than its capacity. It is our responsibility, in case of emergency, to guarantee the safety of our guests.Best regards

Dear Gurjinder Singh, Thank you for taking the time to share your experience with us ! It is a pleasure to hear that you had a nice stay. We're already looking forward to seeing you again for another memorable stay. Best regards, Indirah B Guest Experience Assistant

Hello Joey Jose,Thank you for this feedback, we are thrilled that you enjoyed the hotel. We are pleased to read that you will recommend it and hope to see you again soon.Sincerely,Agathe FGuest Experience Assistant

Dear Ho YE, Thank you for sharing your experience :) We're looking forward to seeing you again! Best regards, Indirah B Guest Experience Assistant

Dear Yucheng, Thank you for writing a comment about your stay at our Novotel Barcelona City. We're happy to hear that your stay met your expectations and that you loved our breakfast buffet. Our team works hard to provide you with the best customer services :) We're looking forward to seeing you again! Best regards, Indirah B

Dear Aly, Thank you for taking the time to write a review about your stay at our Novotel Barcelona City. It is a pleasure to hear that you enjoyed our services and that you had a great stay with us. We'll let our team know, especially Ivan :he'll be thrilled. We're looking forward to seeing you again! Best regards, Indirah B Guest Experience Assistant

Dear Mercedes, Thank you for taking he time to write a review about your stay at our Novotel Barcelona City. It is a pleasure to hear that you and your family enjoyed your stay with us. We'll share your wonderful comments with our teams : they'll be thrilled :) Thank you again for your comments and we're looking forward to seeing you again!Best regards, Indirah B Guest Experience Assistant

Dear Coonie, We're so honored to receive your rating. Your feedback is a wonderful encouragement for us. We're hoping you'll be choosing us again, Best regards,

Dear Raul, Thank you for your comment regarding your stay at our Novotel Barcelona City. We're glad to hear that you enjoyed your stay in our establishment. It is always a pleasure to receive positive feedback. Also, we take good note of your comment regarding the complimentary toiletries and water. Nevertheless, we'd like to inform you that Novotel Barcelona City is committed to a environmental policy, therefore we strive to reduce single use plastic, for that instance we chose to give freshly filtered water available at ground floor at the water fountains. We hope you'll be choosing us again for your next stay in Barcelona! Best regards,

Dear Enmanuel, Thank you so much for such a wonderful rating!We hope to host you again very soon, Sincerely,

Dear Michael, Thank you for your 5 stars rate, we're more than happy :) We're looking forward to seeing you again. Best,

Dear Sonya, Thank you for taking the time to rate our hotel after your stay in Barcelona. We're hoping to see you again soon! Best,

Dear Jeanette, Thank you for taking the time to write a review about your stay at our Novotel Barcelona City. We're more than happy to hear that you enjoyed your stay with us, especially the breakfast-buffet. We're sorry to hear that you found the rooms small, although we're glad to hear that you still had a good time in our establishment. Hoping you'll be choosing us again for your next venue to Barcelona :)Best regards,

Dear Mehrad,Thank you for staying with us. We are more than happy to receive for rate. We hope to welcome you again in Barcelona. Best regards,

Dear Marcos, Thank you for staying with us. We are really happy to know that you have enjoyed. Thank you for sharing.Best regards,

Dear Brian, Thank you for sharing such comment. We are thrilled to know you have enjoyed. We hope to welcome you again in Novotel Barcelona CIty.Best regardas,

Dear Alexandra, Thank you for rating your recent stay at Novotel Barcelona City. We are happy for it. Hope to welcomeyou again.

Dear Jason, Thank you for staying with us in Novotel Barcelona City.We hope to welcome you again in Barcelona. Best regards,Bárbara C - Guest Experience Manager

Dear Alexandre,Thank you for staying with us and rating your stay with 5/5 :) We are thrilled to know that you have enjoyed your stay with us. We hope to welcome you again. Best regards, Bárbara C - Guest Experience Manager

Dear Yao,Thank you for staying with us in a family trip. We are sorry you found the room too small for a family.We hope to welcome you again and offer you a suit room bigger than a standard one and more confortable for a family. Best regards, Bárbara C - Guest Experience Manager

Dear Golara,Thank you for sharing your experience with us regarding your stay at Novotel Barcelona City. First and foremost, please accept our sincerest apologies for the discomfort and inconveniences you faced during your stay. Guest satisfaction is of paramount importance to us, and it's deeply concerning to hear that we fell short on several fronts.Regarding the room allocation, we apologize if the suite did not meet your expectations. We strive to provide the best accommodations to our guests, and it's disheartening to hear that you felt otherwise. Your feedback on your arrival experience and the handling of your luggage is noted with deep concern. Such instances are not representative of the high standards we set for ourselves, and I assure you that we will address this with our team to prevent such occurrences in the future.We're also sorry to hear about your dissatisfaction with the breakfast. We aim to provide a wide selection of fresh and delectable options for our guests, and we'll certainly investigate this matter further to ensure the quality of our offerings.Lastly, regarding your experience at the Pullman in Paris, I'd recommend reaching out directly to their management to address your concerns.We truly appreciate your feedback, as it aids us in making improvements. We hope you'll give us another opportunity to serve you in the future, and we'll do our utmost to ensure your next stay is much more enjoyable.Warm regards,Yue Pan Guest Experience Department

Dear Frederick, thank you for staying withus. We are thrilled to read that you are enjoying your time :) Thank you for sharing. Have a nice time!

Estimada Fabiola, Gracias por la puntuacion tras su reciente estancia con nosotros en Novotel Barcelona City. Confiamso en tener la oportunidad de recibirla de nuevo. Hasta pronto,

Dear Jadene,Thank you for giving Novotel Barcelona City a perfect score of 5 out of 5. We are delighted to know that your experience with us met your expectations. Our team strives to provide our guests with exceptional service and comfortable accommodations, so if there is anything else we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back on your next visit!Warm regards,Yue Pan Guest Experience Department

Dear James,We are thrilled to see your outstanding 5 out of 5 rating for Novotel Barcelona City. It is heartening to know that we were able to live up to your expectations.Every day, our team is dedicated to ensuring our guests feel at home and have a memorable stay. Should there be any suggestions or needs for your upcoming visits, please feel free to share with us.Anticipating your next stay with us!Best wishes,Yue Pan Guest Experience Department

Dear Arun,Thank you for sharing your feedback about your stay at Novotel Barcelona City.We're thrilled to hear that you enjoyed our service and the amenities we offer, especially the rooftop bar and pool. However, we deeply apologize for the inconvenience you experienced in the stairwell. We understand how distressing it could have been, and we appreciate your understanding and humor about the situation.Your feedback is invaluable to us. We will certainly review this situation to ensure our guests' safety and convenience. It's important for us that guests can move comfortably throughout the hotel without facing any issues.Thank you for considering us again for your future stays. We promise to make your next visit even more enjoyable.Warm regards,Yue PanGuest Experience Department

Dear Guest,Thank you for sharing your detailed experience at Novotel Barcelona City.We're delighted to hear that our location near the Westfield shopping centre and proximity to Glories metro station added convenience to your stay. It's wonderful to know that you made the most of our 19th-floor amenities and enjoyed the sweeping views of the city.We truly appreciate your feedback on the rooms and the number of sun loungers. We strive to ensure all our guests have a comfortable experience, and such insights are invaluable for continuous improvement.It's heartening to hear that our team was able to efficiently accommodate your large group and that you found them friendly and helpful. Ensuring the satisfaction of each guest is our priority.We're pleased to know you had a great time with us and hope to welcome you and your party back in the future.Warm regards,Yue PanGuest Experience Department

Good morning from Novotel Barcelona City. Thank you for staying with us and thank you for your kind words about staff. I have shared with all teams :)We wish you a pleasant stay in Barcelona. Best regards

Estimado Carlos, Gracias por elegir Novotel Barcelona City. Esperamos que haya disfrutado de su estancia con nosotros y esperamos volver a recibirle en la preciosa ciudad condal. Feliz dia,

Dear Sara,Thank you for taking the time to evaluate your recent stay with Novotel Barcelona City.We strive to provide exceptional experiences for all our guests, and your evaluation helps us understand where we succeeded and where we may have fallen short. If there are specific areas or aspects of your stay that you would like us to focus on or if there are any additional details you would like to share, please don't hesitate to let us know. Your satisfaction is our top priority.Thank you once again for your evaluation, and we look forward to welcoming you back in the future.Best regards,Yue PanGuest Experience Department

Dear Muneeb, Thank you for staying with us and thank you for rating with 5 stars. We hope you have enjoyed.Best regards

Dear Deon,Thank you for sharing your feedback on your recent stay with Novotel Barcelona City.We're pleased to hear that you found our location convenient and enjoyed some of the amenities we offer, like the rooftop pool and room service. We acknowledge and appreciate your feedback about the room facilities. While our rooms are designed to offer a comfortable experience, we understand the importance of certain amenities, especially for families. Your comments about the lack of microwave and refrigerator will be taken into consideration as we constantly strive to enhance our guest experience.We hope to have the opportunity to welcome you back and better cater to your needs in the future.Warm regards,Yue PanGuest Experience Department

Dear Gabriela,Thank you so much for taking the time to share your feedback. We are thrilled to hear about your positive experience at Novotel Barcelona City. Our team takes great pride in providing excellent service, and we're delighted to know that you appreciated the cleanliness of our rooms, the efficiency of the air conditioning, and the views from our terrace pool. We truly value your kind words about our staff. Your satisfaction is a testament to their hard work and dedication. We look forward to hosting you again on your next visit to Barcelona.Warm regards,Yue PanGuest Experience Department

Dear Omar,Thank you for your positive feedback! We are delighted to hear that you had an excellent stay at Novotel Barcelona City. We strive to provide our guests with top-notch service, and it's always great to hear when we meet those expectations.We look forward to welcoming you back on your next visit to Barcelona.Warm regards,Yue PanGuest Experience Department

Dear Risha, Thank you for staying with us :) We are thrilled to know that you have enjoyed. Thank you for sharing. We hope to welcome you again. Best regards from Barcelona. Bárbara C - Guest Experience Manager

Dear Cindy, Thank you for choosing Novotel Barcelona City. We are more than thrilled to read that you have enjoyed your stay with us. Thank you for sharing also the congrats to Juliette and Victoria. We hope to welcome you again in BarcelonaBest regards, Bárbara C - Guest Experience Manager

Dear Roy,We are sorry for this low rate without comments. It is really important for us guest's opinion in order to improve the quality of our services. We hope to welcome you again and offer you an excellent stay with us. Best regards, Barbara C Guest Experience Manager

Dear Serena, Thank you for staying with us :) We are thrilled to know that you have enjoyed. Thank you for sharing. We hope to welcome you again. Best regards from Barcelona. Bárbara C - Guest Experience Manager

Dear Kaushal, Thank you for staying with us :) We are thrilled to know that you have enjoyed. Thank you for sharing. We hope to welcome you again. Best regards from Barcelona. Bárbara C - Guest Experience Manager

Dear Tracey,Thank you for staying with us. We are thrilled to know that you have enjoyed. We hope to welcome you again in Barcelona.Best regards, Bárbara C Guest Experience Manager

Dear Mary Priddy,Kindly allow me to thank you for taking the time to leave your review, and for sharing your experience with us, as it is always a pleasure to receive positive feedback from our guests. We are thrilled to learn that you have enjoyed your stay and delighted to know that you appreciated our excellent staff members. On behalf of our entire team and in the name of Novotel Barcelona City hotel, we would like to thank you for staying with us and we are looking forward to welcome you again on your next visit to Barcelona!Best regards,Carlos MGuest Experience

Dear Weiqun Li,I would like to thank you for sharing your experience, as it is always a pleasure to receive positive feedback from our guests. We are thrilled to learn that you were pleased with your stay, enjoyed our services and were well cared for! On behalf of the entire team of the Novotel Barcelona City hotel, we would like to thank you for staying with us and we are looking forward to welcome you again, whenever your travels bring you back to Barcelona!Sincerely,Carlos MGuest Experience