Ratings based on 1,286 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Location with Amazing Staff

Posted Jul 18, 2017
Pros: Everything
Cons: Bar could be open on the weekends
Location: Placa Espana
We got a very good room as per booked although hot season. Amazing staff and location and hotel I guess better than a 5 start.
Comment from Hotel Management
Jul 19, 2017 by gemma, Hotel Management
Dear Trevor, Firstly I would like to thank you for choosing to stay at the Pestana Arena Barcelona, and for taking the time to post such a nice review regarding your experience with us. We are proud to read that you enjoyed your stay in our hotel. For all of us is very important to provide our guests with the best services. Thank you so much! Thank you again for your time and we will be pleased to welcome you back very soon. Gemma Ramon Front Desk Manager & Public Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from OC

Good in all respects

Posted Jul 17, 2017
Well located, helpful staff, yummy breakfast and cool decor. Good price for the high standard.
Comment from Hotel Management
Jul 19, 2017 by GEMMA, Hotel Management
Dear Janette, We are grateful for your kind comments about our services. Our main and daily work is based on offering a good service to our loyal guests and we appreciate very much the time spent to let us know your opinion about our customer service. I will surely be sharing your review with our staff as we try to give the best service level to our guests. Thank you again for your time and we will be pleased to welcome you back very soon. Gemma Ramon Front Desk Manager & Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Great place

Posted Jul 2, 2017
Really loved the place. Nice staff, they were all kind and helpful. The location was fantastic with easy access to public transportation and dinning options.
Comment from Hotel Management
Jul 8, 2017 by Yoana, Hotel Management
Hello: We really thank you for your stay and we hope to have you back some day,it will be a real pleassure for the hotel to have you as a guest. Best Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location easy reach of tube and bus network

Posted May 17, 2017
Excellent location for a short stay, highly recommend
Comment from Hotel Management
May 31, 2017 by gemma, Hotel Management
Dear John, First of all I would like to thank you for choosing our Hotel Pestana Arena Barcelona for your stay in Barcelona, and thank you for your time to rate the Hotel. We feel proud when our guests express their gratitude and your compliments have exceeded our expectations. Certainly it will be our pleasure to welcome you again on your return to Barcelona. Best regards, Gemma Ramon Front Desk Manager & Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

good location

Posted May 16, 2017
Pros: the location was perfect.it was very clean and had nice workers
Cons: the only problem we had was the power went out for about 5 min.other than that not much else
Location: it is walking distance to the sants train station,it is also walking distance to a mall and a square.this square has old ruins and a light show
this hotel is in walking distance to the sants train station.it is also in walking distance to a mall and the hop on hop off bus.our room was ready at check in and was very clean.the hotel staff are friendly and gave helpful advice about bus lines.if you take the no 20 bus it is a 10 min ride to the waterfront area.thare were plenty of food places near by and a mini market accrost the street.you can also go to the train station it has its own mall and food shops including a mcdonalds.
Comment from Hotel Management
May 17, 2017 by gemma, Hotel Management
Dear Kevin, I wish to thank you for choosing the Pestana Arena Barcelona Hotel and for sharing your experiences. Thank you for your positive comments regarding our breakfast and our friendly and helpful staff. Our location is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the city center and its tourist attractions is very practical via public transport and by foot. I look forward to welcoming you back to Pestana on your next visit to Barcelona Kind Regards, Gemma Ramon Front Desk Manager & Public Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Lovely hotel near train station

Posted May 7, 2017
Pros: It's location
Cons: The rooms sometimes got too hot - although there was Air Conditioning, but that sometimes drys my eyes out. Mattress was too firm for me.
Lovely hotel near train station, with good connections to everything else. Easy to get to other places. In a quiet location. Excellent buffet breakfast with good choice of foods.
Comment from Hotel Management
May 8, 2017 by gemma, Hotel Management
Dear Mark, I wish to thank you for choosing the Pestana Arena Barcelona Hotel and for sharing your experiences. Thank you for your positive comments regarding our breakfast and location. Our location is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the city center and its tourist attractions is very practical via public transport and by foot. I look forward to welcoming you back to Pestana on your next visit to Barcelona Kind Regards, Gemma Ramon Front Desk Manager & Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

very good hotel

Posted Apr 22, 2017
It was very quite hotel with a helpful staff especially Mr Pablo. The location of the hotel is perfect near the metro station which can lead you to any destination in Barca.
Comment from Hotel Management
Apr 25, 2017 by gemma, Hotel Management
Dear Guest, We are proud to read that you enjoyed your stay in our hotel. For all of us is very important to provide our guests with the best services. On behalf of Pablo: Thank you so much!!! I look forward to welcoming you back to Pestana on your next visit to Barcelona. Gemma Ramon Front Desk Manager & Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Good Hotel

Posted Apr 22, 2017
It was very quite hotel with a helpful staff especially Mr Pablo. The location of the hotel is perfect near the metro station which can lead you to any destination in Barca.
Comment from Hotel Management
Apr 25, 2017 by gemma, Hotel Management
Dear Guest, We are proud to read that you enjoyed your stay in our hotel. For all of us is very important to provide our guests with the best services. On behalf of Pablo: Thank you so much!!! I look forward to welcoming you back to Pestana on your next visit to Barcelona. Gemma Ramon Front Desk Manager & Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, ma

Beautiful hotel, close to train and magic fountain

Posted Apr 1, 2017
Pros: Very comfortable bed, beautiful rooms, good location
Cons: N/a
Location: Montjuic, magic fountains, train station
Very nice hotel! Nice lobby, helpful staff, and a good location. Bed was so comfortable, and a huge tub in bathroom. Very spacious room.
Comment from Hotel Management
Apr 3, 2017 by gemma, Hotel Management
Dear Lori, I wish to thank you for choosing the Pestana Arena Barcelona Hotel and for sharing your experiences. Thank you for your positive comments regarding our hotel, location and helpful staff. We are proud to read that you enjoyed your stay in our hotel. For all of us is very important to provide our guests with the best services. Thank you so much! we will be waiting for you to come back. Best regards, Gemma Ramon Front Desk Manager & Public Relations
4 out of 5
by Ron

Good value for money, Well located

Posted Mar 21, 2017 on Hotels
Great Location, Nice rooms, Clean. Bed was too soft for us. Sometimes early morning we heard a bit of noise.
Comment from Hotel Management
Mar 27, 2017 by Gemma, Hotel Management
Dear Ron, I am delightful to see that enjoyed your time at Pestana Arena Barcelona and appreciate the fact you took the time to review your experience with us, and thank you for your nice comments regarding our location and rooms. I appreciate so much your comments about the cleanliness, in despite of the bed didn’t was so confortable to you. Sorry also for the noisy in the morning. Your comment has been trasladed to the department responsable. I am really looking forward to welcome you in your further stays in Barcelona. Best regards, Gemma Ramon Front Desk Manager & Public Relations