Ratings based on 1,044 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

albergo gradevole a Barcellona

Posted Feb 6, 2016
Cons: mi piacerebbe che mettessero a disposizione delle camere il bollitore/kit per caffè - the
Location: 5 minuti a piedi da Placa Espanya, dove ci sono le fermate di diversi mezzi pubblici, tra cui la metropolitana e il bus per l'aeroporto.
abbiamo soggiornato in questo hotel per tre notti a gennaio. Abbiamo trovato la struttura gradevole e il personale disponibile.La posizione è comoda per i mezzi, tra due fermate della metro, Tarragona e Placa Espanya. Proprio fuori dall'hotel c'è un supermercatino e a pochi passi una caffetteria - pasticceria dove fare colazione a buon prezzo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the arena.

Posted Feb 4, 2016
They were very nice to provide us Champagne and card for our anniversary. Staff is super friendly and made us very confortable. Hotel is 5 minutes from the metro. I loved Barcelona. I definitely recommend this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from Oberösterreich

Posted Jan 20, 2016
Pros: sehr freundlich
Ideales Hotel für einen Städtetrip!! Zentrale Lage, Metro in der nähe.
Comment from Hotel Management
Feb 3, 2016 by Ramon Alegret, Hotel Management
Lieber Baskim, Ich bin sehr froh zu hören, Ihnen einen angenehmen Aufenthalt bei uns hatten Wir hoffen, Sie in Ihren nächsten Aufenthalt in Barcelona Wieder begrüssen zu dürfen. Mit freundlichen Grüssen, Ramon Alegret General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Padova

Buono

Posted Jan 6, 2016
Hotel a 5 minuti da piazza di Spagna è un grande centro commerciale dove c'è di tutto di più. Camere grandi e bagni spaziosi ma manca il bidet e salire sulla vasca e un po' difficile. Nel insieme ottimo Hotel
Comment from Hotel Management
Feb 4, 2016 by Ramon Alegret, Hotel Management
Caro Stefano, La ringrazio molto per la recensione sul Pestana Arena Barcelona. Mi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Ci auguriamo che verrà a trovarci nuovamente. Distinti Saluti, Ramon Alegret Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 5, 2016
Excellent Hotel, very nice trip to Barcelona :)))))))))))))))))))))))))))))
Comment from Hotel Management
Feb 1, 2016 by Ramon Alegret, Hotel Management
Dear Guest, First of all, I would like to thank you for choosing Pestana Arena Barcelona and for the feedback regarding your recent stay. Also, I am glad to read you could enjoy your stay. If your future travel plans include Barcelona, we will be delighted to welcome you back to again. Sincerely, Ramon Alegret Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from M

Séjour Nouvel an Barcelone

Posted Jan 3, 2016
Hôtel correct mais ne mérite pas 4 étoiles selon les critères européens (finitions de la SdB à revoir, salle de sport limitée à 3 machines dont une en panne par contre hammam et sauna corrects), petit déjeuner bon mais limité en choix. L'hôtel est un peu excentré de la vieille ville (15 min de la place de Catalunya en metro) mais cela ne nous a pas dérangé car on aime marcher. De plus l'hôtel est à 5 min à pied de la place de Espania parfait pour prendre la navette de l'aéroport. Séjour très agréable pour un nouvel an à l'étranger.
Comment from Hotel Management
Jan 17, 2016 by Ramon Alegret, Hotel Management
Cher Client, Je tiens à vous remercier d'avoir pris le temps de partager votre expérience avec nous car il nous aide à améliorer le service que nous offrons. Nous sommes désolés que votre expérience ne fût pas ce que vous attendiez de l'Hôtel Pestana Arena Barcelona. S'il vous plaît permettez-moi d'exprimer mes plus sincères excuses. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Ramon Alegret Directeur
2 out of 5
by A verified traveler from Dallas, TX

Great location. But..........

Posted Dec 30, 2015
The bed was suppose to be king size. Instead it was twin platforms and no mattress. Not even tried to connect them and hard as a rock springs only. No mattress. Skip the overpriced breakfast that is the same as free at budget hotels.
Comment from Hotel Management
Jan 12, 2016 by Ramon Alegret, Hotel Management
Dear Jerry, I wish to thank you for choosing to stay at the Pestana Arena Barcelona Hotel and for taking the time to give us your feedback. I am so sorry to read that we could not provide you a king size bed. Let me inform you that we have only the half of our rooms with a double bed and all the rest are twin beds. Please accept my sincere apologies and I hope that we may have the opportunity to regain your confidence in the future, as it will be a pleasure to welcome you back. Kind Regards, Ramon Alegret General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Thüringen

Schönes Hotel in guter Lage

Posted Dec 30, 2015
Das Hotel liegt in einer ruhigen Gegend in Barcelona. Die nächste U-Bahn-Haltestelle sowie zahlreiche Einkaufs- und Essensmöglichkeiten sind nur wenige Schritte entfernt. Direkt gegenüber vom Hotel befindet sich auch ein kleiner Supermarkt. Das Hotel ist modern eingerichtet, sauber, die Betten sind bequem und das Personal sehr freundlich. Frühstück ist für den Preis ok.
Comment from Hotel Management
Feb 3, 2016 by Ramon Alegret, Hotel Management
Lieber Doreen, Wir bedanken uns ganz herzlich für die Zeit, die Sie uns Ihre gewidmet ehrliches Feedback zu berichten. Ich freue mich zu hören, Sie Ihren Aufenthalt in unserem Hotel genossen Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüssen, Ramon Alegret Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

5 nights stay

Posted Dec 28, 2015
Pros: Friendly and accommodating hotel staff.
Cons: Hall way temperature needs to be turn down.
Location: Perfect and convenient location.
Our check in is not until 2p. We had early flight arrival from the states and arrived at the hotel @ 11a. Gemma at the front desk graciously check us in asap. I was able to change from 1 king bed to 2 twins to accommodate my teenage son in a breeze. We were billeted on the 4th floor facing the streets which is not good, I didn't know that there is a restaurant bar across the street. On our 1st night, I was awaken by noisy rowdy group of people outside the bar @2a. oh well!I figured that this is BCN where partying commence at 12 mid. avoid this side... Also, why would they set the hall way temperature too warm, they could turn it down a bit. For the first 2 days, breakfast was ok but blah after that, same choices. Location wise, if you want to stay out from the hustle and buzzle of the main city, this is the perfect location. Convenient to metro stop (Placa Espanya and Hosta Francs), very close to Arena Shopping and food court..
Comment from Hotel Management
Feb 1, 2016 by Ramon Alegret, Hotel Management
Dear Mr. Rickster, We thank you very much for the time you have dedicated to leave us your pleasant comment about your stay at Pestana Arena Barcelona. We are glad to know that all our facilities and services have been up of your expectations. We would be happy to welcome you again during your next stay in Barcelona. Best regards, Ramon Alegret Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Best Place to stay comfy!!

Posted Dec 28, 2015
Pros: Staffs Services And very close to Metro and great restaurants
Cons: Nothing keeps up the same!!
Location: It just in few min a walking distance to a great mall and resturants and coffee shops!!
I have spent a few weeks and it was incredible the staffs and services was amazing!! I go back will defiantly come here!! I am loving it.
Comment from Hotel Management
Jan 11, 2016 by Ramon Alegret, Hotel Management
Dear Fawad, I wish to thank you for choosing to stay at the Pestana Arena Barcelona and for taking the time to give us your feedback. I am delighted to hear that the hotel met your expectations. Thank you for these positive comments about our service and location, all of which are extremely important guest satisfaction features. It is really important to us that all of our guests benefit from the best experience and are left with a positive perception of our global Pestana brand. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Ramon Alegret General Manager