Great location but questionable room
Posted Aug 3, 2016 on Hotels
This apartment was in a perfect location. However, I don't think I would ever stay here again because if you have a problem during their non-working hours, you're screwed. Even though they have a "customer service" number to call after-hours, they can't do much until the offices are open, which is after 10am. Our a/c was dripping our first night and we had to constantly change towels all night/morning to keep it from flooding the place. They came out to fix it late morning. Also, I thought I was getting one of the rooms pictured on the Hotels.com website but when I got there what I got was one of the "attic" rooms, which had no balcony and faced rooftops. Apparently, you won't know what you're getting until AFTER you book your reservation.