Lovely Hotel staff great
Posted Jan 31, 2017
Had a fantastic stay at the Silken Grand Havana Hotel Barcelona stayed with my Daughter for 4 nights , staff from us getting out of the taxi to checking out ,every area of the hotel the staff could not do enough for us . I have walking difficulties and had no problems . We had room service which was really quick and tasty delivered with a smile . Breakfast was really good plenty of choice and food , staff very attentive . We had a problem with our TV could not get an English Chanel , and were reality surprised , when we were up graded to a suite that the T V had a few English Chanels. Very clean rooms , which are checked as we were asked were we happy with the maid service . Would defiantly recommend this Hotel .
Comment from Hotel Management
Feb 1, 2017 by HGT Assistant director, Hotel Management
We wish to thank you very much for sharing your recent experience at the Silken Gran Havana .We are delighted to hear about your enjoyment of our location,buffett breakfast, room service and specially our personalized customer service. Thank you very much for recommending Silken Gran Havana to future travellers. We look forward to welcome you back