Noisy hostel with shared bathrooms and fines
Posted Oct 28, 2016
APTBCN Gran Via Guest House is a hostel on a very noisy street. We stayed several nights and slept very badly because the windows are not double-glazed and the traffic noise is unbearable. Our 4-year-old daughter asked us to close the window because she couldn't sleep and we had to explain there was nothing we could do because it was already closed! The internet stopped working for several hours one day but, as there is no member of staff on site, we couldn't do anything about that either. Our room was not cleaned once during our stay and towels were not replaced. As there was nowhere to dry our towels, we had to use wet ones! There was no chair or desk in our room - just 3 beds, 2 bedside tables and a tiny wardrobe. After we booked this place, we received an angry email telling us we had to text 45 minutes before arriving and there would be fines for checking in after 8.00 pm (it goes up to 75 euros depending on how late you are). Our journey was delayed so we arrived at 9.45 and the young woman who checked us in asked us for 25 euros in cash. There is no facility for card payments and we didn't have any cash so we agreed to put cash in the key box. The next day we received text messages telling us to put the cash in the box before the evening which we couldn't do because we were out for the day. This place is a nightmare! It is an over-priced hostel with no thought for the guests. Book a real hotel or use AirBnB - stay well away from this hostel!