nice hotel, close to center and metro stations
Posted Aug 21, 2016
hotel staff are really nice, specially the check in guy who i sadly forgot his name. however, when a serious issue happened, only nice wasn't enough.
Issue is hotel had a huge Air Condition problem which wasn't solved on the spot, but actually took from 10 AM till after 9 PM, meanwhile hotel didn't really offer good solution or offered any type of compensation.
This was my 2nd time staying in Zenit after 2014, but never again, not bcz hotel is bad, but i really won't like it if a similar situation happens with there is nothing we can do as a reply. they said it's not even possible to move to the other zenit hotel.