Ratings based on 280 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury spa hotel

Posted Oct 22, 2017
Pros: Shuttle bus service, bike hire, tea/coffee making facilities in room, mini fridge in room, food, outdoor pools
Cons: Decent pillows should be provided
Location: Recommend visiting mount baldo and Sirmione
Really lovely hotel in a good location. About 15 minute walk into Bardolino along the lakeside path or the hotel provide a free shuttle service. We hired bikes from the hotel several times and cycled to Garda and Lazise. We also cycled to Sirmione one day which took around 2hours. The bus service is excellent, get your tickets at the tourist information for a better rate. We travelled to a Verona one day and went up Mount Baldo on another. The staff in hotel very friendly and helpful. Food was excellent, there was a lot of choice at breakfast. We had 2 evening meals which were superb. There were so many places to eat out and we never had a bad meal! The rooms were nice and big and beds comfortable, our only complaint were the pillows, terrible...worse pillows we’ve ever had! After a couple days we noticed that you could hire better pillows...in a 4 star hotel you would expect the pillows to be decent without having to pay extra though! The pillows in travelodge and premier inn rooms are far better. Overall we had a wonderful stay at the hotel and would recommend it. They also do a free shuttle service to and from the airport...you just book it in advance. We didn’t use the spa facilities but they looked lovely, we were lucky and got fabulous weather in October so were outside all the time.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Perfect Hotel, great location.

Posted Oct 15, 2017
Our stay from 7th October was fantastic. The Hotel is spotlessly clean. The staff are friendly and always happy to help with any questions. The breakfast was great, so much choice, I cannot think of anything they didn’t have. I contacted the hotel in advance to book a free bus transfer from the airport to the hotel and return for our flight home. Free tea and coffee in your room is a nice touch. We stayed over night in Venice and this was not supplied there. We also had a complimentary massage, which we had not expected. The hotel is in Cisano in Bardolino, but Bardolino town is a 20 minute walk away. Lazise is an hour walk in the other direction. If you don’t want to walk a bus does stop at cisano and it’s only €4 for any length of journey. We asked the hotel for a time table. Although cisano is not listed it does stop there. The ferry stops st Bardolino, time tables are available at the hotel or the ferry office. A return journey to Sirmione was €39 for 2 people return. The trip was around an hour on the ferry with beautiful views of the lake and surrounding towns. We caught the bus from Bardolino to Verona to ensure we got a seat, we paided €16 for 2 people return. Another day we also caught the bus from Bardolino to Verona train station. This took approximately an hour, then we caught the fast train to Venice S.Lucia, which took another hour and 10 mins. I asked at reception for advice on our trips and received very helpful info to make them easier.
4 out of 5
Recommended
for Everyone
by A verified traveler from Invermere, British Columbia

Nice secure hotel with many amenities!

Posted Sep 28, 2017
We were upgraded to a suite at no additional cost - very nice! Outside pools are huge but water was pretty cool (mid September) so used the inside pool which is also a really good size. Breakfast was outstanding! Our only issue - you need a detailed map to navigate through the maze of areas, especially to/from the garage.
5 out of 5
Recommended
for Everyone
by A verified traveler from Poole Dorset

Set just across the road from the Lake

Posted Sep 24, 2017
Pros: Facilities and position
Cons: Rooms are a bit tired.
Location: Brilliant! Good easy flat walking to Lazize, Bardolino and Garda. Also good spot to hire a bike or boat from. Easy access to boats for all parts .
This hotel has everything. The Spa is lovely. Lots of outside space to sit and relax. It is set within easy reach of Lazize , Bardolino and Garda. Hotel staff are so accommodating and helpful. Would go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth UK

Excellent in every respect

Posted Sep 17, 2017
Pros: Rooms were excellent and the staff (particularly reception and bar).
Location: Flat for promenading between Lazise and Garda, with Bardolino in the centre. Sirmione with the ruins good.
Exemplary in every respect, particularly the staff (so friendly) and the thermal spas and pools etc..
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Posted Sep 14, 2017
We had a wonderful holiday , would love to go back
3 out of 5
by A verified traveler from York

Posted Sep 12, 2017
Stayed 4 nights , service at the bar very slow typical wait 15- 20mins not accseptable. Dark damp corridors to room 514 . You could smell the damp.
5 out of 5
Recommended
for Couples
by A verified traveler from Suffolk

Great location, excellent service .

Posted Sep 8, 2017
Pros: Service, excellent breakfasts, beautiful gardens,
Location: Bardolino is beautiful - so many great places to shop, eat, sit and sip an Aperol whilst watching the world go by. Wonderful sunsets!
Lovely hotel in perfect location - 20 min walk to Bardolino along lake path, with Cisano and few excellent bars etc right on door step. The hotel arranged a free transfer to and from airport - faultless. The free cruise on the hotel's 90 year old sailing ketch was wonderful. All in all throughly recommend this place.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds UK

Gloriousl place for stay for a family summer holid

Posted Sep 4, 2017
Wonderful place, staff and approach to the guest. Lovely little touches like ringing me up before we got here to check if we needed an airport transfer. Great facilities and pools and breakfast particularly good.
4 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
Overall the hotel is excellent in a good location directly on the lake and a nice 20 minute walk into Bardolino. Although the bedrooms are tired/dated and certainly not 4*. Also the swimming pools are extremely cold and too cold for some people to use and the wi-fi was very poor.