Booked Hostel Inn and got Marcopolo
Posted Nov 5, 2013
Booked Hostel Inn, we got there and "renovations" were taking place..? the notice said go to the Marcopolo Hostel a little further down the road. Not happy, this was not what we booked, no view, no outdoors to the lake and the hostel room was like a communist era box/hospital. Asked if we could have a refund as its not what we booked and were told...its part of the same group so you can not get your money back (it had all been pre-paid) Not good, they advertised Hostel Inn online knowing we were never going to be able to stay there - complete deceit.
The free dinner was good however, but really not impressed with their business practices at all, and would never go back there or recommend it to anyone. If you book the Hostel Inn you should get the Hostel Inn not the hostel down the road!!