Ratings based on 127 Verified Reviews

4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from GPF

Majestic Resort

Posted Feb 23, 2017
Llao Llao is the most stunning property in Bariloche, Argentina. It is surrounded by mountains and three lakes. It has activities for everyone. The service is impeccable. I would return tomorrow.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

One of the best located hotels in the world

Posted Dec 12, 2016
Pros: Family friendly hotel but excellent for couples too.
Cons: It'd be nice to have air conditioning for the month and a half that the weather is warm.
Location: For exploring the mountains and lakes Bariloche is a wonderful place to be. Just staying in the hotel and enjoying the view is good enough too.
Not many hotels are world class. Llao Llao is. The location is a 10 with excellent services and an excellent restaurant. Once there, why leave? The facilities could use updating but when taken into account the the hotel grounds are magnificently located you couldn't ask for more.
Comment from Hotel Management
Dec 12, 2016 by llao llao hotel & resort, Hotel Management
Timothy! Scott! Thank you for your words!! We try hard to honour the nature and our history by delivering a spotless service in paradise. It is an enormous challenge...and your words encourage us to keep on walking the path of excellence! As of the update, Llao Llao's Bustillo Wing -where you stayed- is a historic monument and, as such, we have to respect its original design as much as possible. One consequence of this is that rooms and bathrooms tend to be smaller than one might expect from a luxury hotel. As well as the air conditioning lack. Llao Llao has a wing of new suites and studios of contemporary design, high end, air conditioning and frank lake view terrace. On behalf of the whole team, thank you!! We do appreciate every word.
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Beautiful and rustic resort

Posted Dec 9, 2016
Rivals any resort with impeccably kept grounds which are magnificent. Surprising that more of the staff cannot speak any language other than Spanish. On the expensive side but worth the splurge.
Comment from Hotel Management
Dec 12, 2016 by llao llao hotel & resort, Hotel Management
hiker65 Thank you very much for taking the time to provide feedback! Our deepest pride lays on our identity, which trascends time. Llao Llao, as you mention, is an experience. To be remembered with happiness and nostalgy. All our efforts are focused in the constant improvement. The lack of proficiency in english is, unfortunately, a very challenging issue. But you are absolutely right. We should all speak english.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Great hotel with outstanding views

Posted Nov 24, 2016
Everything about this hotel was great. The hotel itself and the grounds were beautiful, the staff was very courteous and helpful, but nothing could beat the views from the hotel. The mountains and lake surrounding the hotel make it a scene that you can't miss.
Comment from Hotel Management
Nov 25, 2016 by llao llao hotel & resort, Hotel Management
Thank you Travis! It was our pleasure to receive you. Thank you for reviewing us on Expedia. We are delighted to learn that you enjoyed your stay with us and that we ticked all the boxes for a lovely stay in Llao Llao! We appreciated your choosing us to enjoy this piece of paradise.
4 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Muchas gracias por tu calificación!
5 out of 5
by A verified traveler

Beautifull hotel

Posted Sep 23, 2016 on Hotels
Beautifull place
Comment from Hotel Management
Sep 25, 2016 by General Manager, Hotel Management
Thank you very much!! Our pleasure!!
5 out of 5
by A verified traveler

Posted Sep 15, 2016 on Hotels
Everything at hotel wonderful. Staff was very helpful and friendly. Do not use travel agency at hotel. They charged us $300 for a 3 hr tour. Brought us back after 11/2 hours. No explanation, no refund. Not acceptable. Travel agency is separate company from hotel. C Tull Charlotte NC
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
C Tull More than grateful for your kind words. We deeply regret the experience with the Travel Agency, and are investigating what happened. As you mentioned, it doesn´t belong to our operation. Our goal is your satisfaction, and the memories treasured. Nothing should spoil your stay. Once again, thank you fo your time.
5 out of 5
by stephanie from Puerto rico

Best of Bariloche

Posted Mar 5, 2016 on Hotels
Excellent. Great Food, beautyfull views
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Perfect resort. Rooms may have been a bit dated

Posted Feb 14, 2016
Gorgeous setting and top class amenities. The staff couldn't have been more helpful and gracious. Wonderful breakfast included in room. Only possible complaint was rooms were a bit dated, but always immaculate clean. Also lunch service was slow and food not great but plenty of restaurants in the area.
Comment from Hotel Management
Feb 25, 2016 by Llao Llao Hotel & Resort, Hotel Management
Thank you for your words, Our scenery is a gift of nature...the vision of those who chose this place to build one of the icons of argentinean hospitality. And, to honour it -what a daily challenge!- it takes training, proficiency, and a deep sense of commitment in our staff. Llao Llao Hotel features two wings. The historical building -the classic Bustillo Wing-, and the Moreno Wing. The new contemporaneous wing offers spacious rooms with amazing jacuzzi in the bathroom, large windows, air conditioning and terraced balcony. Ala Moreno allows guests to appreciate the splendour of Moreno Lake and Mt. Tronador from every window We do appreciate your sharing your stay, We suggest Ala Moreno for your next stay, as you'll be able to combine the classic and the new. Thank you for your time, and for your choosing us!
5 out of 5
by Larissa from Chicago

Posted Nov 27, 2015 on Hotels
A beautiful world class hotel.
Comment from Hotel Management
Mar 12, 2016 by Llao Llao Hotel, Hotel Management
Than you Larissa! Have a great year!