Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Indaiatuba, SP

Muiiiito bom!!!

Posted Sep 1, 2016
Pros: Quarto e Vista!
Cons: Ter um refeitório (apesar de isto não ter prejudicado minha estadia).
Location: Entre o Cenro Cívico e Cerro Catedral. De taxi, 5 min. do centro e menos de 15 do cerro catedral, porém há pontos de ônibus praticamente na porta.
Hotel (Apart + Loft) excelente!!! Funcionários muito atenciosos, quarto (loft triplo) enorme e muito bem arrumado, ótima localização (entre centro cívico e cerro catedral) e vista deslumbrante. Único ponto contra é a falta de um restaurante (não servem refeições, porém é possível encomendar o café da manhã... assim como há uma cozinha completa no quarto, com geladeira, fogão, micro, cafeteira, tostadeira, etc.). Enfim, recomendo!!!
3 out of 5
by A verified traveler from Bayern

Schönes Aparthotel mit Abstrichen

Posted Jan 3, 2016
Pros: Definitiv die Aussicht vom Balkon auf den Lago Nahuel Huapi! Aber auch die Whirlpool-Wanne im Bad ist toll!
Location: Das Hotel befindet sich außerhalb von Bariloche, in der Nähe ist die Talstation zum Cerro Otto. Auch für den Circuito Chico ist die Lage gut.
Das Rochester in Bariloche ist eine tolle Unterkunft, das Preis-Leistungs-Verhältnis hat am Schluss aber nicht gepasst. Wir hatten ein Loft für vier Personen gebucht. Das Master-Schlafzimmer im oberen Bereich hatte einen eigenen Balkon mit Ausblick auf den See, genauso wie der Wohnbereich, in dem sich ein weiteres Bett befand, das direkt unter der Treppe liegt, und aus dem eine weitere Matratze ausgezogen werden kann. Das Badezimmer, das im unteren Bereich liegt, ist schön geräumig und hat neben WC und Dusche eine große Whirlpool-Wanne. Nur die Fußbodenheizung im Bad war so heiß eingestellt, dass man an einigen Stellen nicht stehenbleiben konnte. Auch der Putz im Badezimmer ist an einigen Stellen abgeplatzt gewesen. Der junge Mann an der Rezeption war leider ein Reinfall! Wir hatten an Heilig Abend bei ihm ein Taxi bestellt. Da es 20 Minuten nach der vereinbarten Zeit immer noch nicht da war, wollten wir mit ihm nochmal sprechen - leider war der junge Mann nicht mehr gesehen. Auch am nächsten Tag war er keine Hilfe, als wir ihn nach Wanderkarten gefragt haben.
Comment from Hotel Management
Mar 28, 2016 by Manager, Hotel Management
Dear guest, Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon. Manager Rochester Bariloche
5 out of 5
by A verified traveler

Terrific option west of Bariloche

Posted Nov 24, 2015
If you're interested in spending some time outside Bariloche, the Rochester might fit the bill. Roughly 6 km west of town, it's easily reached by bus (three lines stop within a hundred yards of the hotel) or taxi, and offers a nice look towards the lake and the Andes. Our room was immaculate and more than comfortable, and featured huge windows and two ample balconies; our daughter loved the trampoline and the generous (and generously heated) pool. The breakfast - mostly packaged items and instant coffee, delivered to your room - is overpriced, but no worries: just buy your own supplies ahead of time, and enjoy the view on your own terms!
Comment from Hotel Management
Jan 5, 2016 by Manager Rochester Bariloche, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon. Manager Rochester Bariloche
3 out of 5
by A verified traveler

Nice views, not quite right

Posted Nov 22, 2015
Great views and big bathtub, but the room was not super clean, the breakfast was disappointing.
Comment from Hotel Management
Jan 6, 2016 by Manager Rochester Bariloche, Hotel Management
Dear guest, Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations Looking forward to welcoming you in our hotels soon. Manager Rochester Bariloche
4 out of 5
by A verified traveler

Luxury ... but not in the kitchen

Posted Nov 15, 2015
Pros: The setting. The wildlife and blossom trees in the garden.
Cons: Replace scratched up cookware. Make towel rails fyrther from wall so towels fit.
Location: Not far from Cerro Catedral ski resort. The ski lift was operating in spring. Trout fishing, smoked trout, a too expensive Rosa de Mosqueta shop.
We decided to splurge on a couple of our stays in South America. Rochester in Bariloche was one. I would recommend having a car if you stay here, as it isn't close to town. I'm pretty sure we saw the local bus go past too. Saying there - 15 mins out of centro - gives you quicker access to Cerro Catedral and some other scenic lake areas en route. Plus it is situated just across from the main lake. We liked the patio and sliding doors. The pots and pans in the kitchen have seen better days. Very scratched up non-stick coatings didn't invite too much cooking. Might be time to replace to bring them up to the standard of the rest of the property's features. I kept the bathroom window open, which meant there was a bit of road noise, since the hotel is on the main artery.
Comment from Hotel Management
Jan 5, 2016 by Manager Rochester Bariloche, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your comments. Looking forward to welcoming you in our hotels soon. Manager Rochester Bariloche
5 out of 5
by A verified traveler

Nice location, very close to all the attraction.

Posted Jul 2, 2015
Pros: Everything
Cons: Just keep it going :)
Location: All the major attraction are very close by, the best thing to do in bariloche is to rent a car if you want to enjoy totally.
Excellent hotel, Very well quipped kitchen. The hotel was simply superb.
Comment from Hotel Management
Jan 6, 2016 by Manager Rochester Bariloche, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon. Manager Rochester Bariloche
5 out of 5
by A verified traveler from Buenos Aires. Argentina

Calidad en atención

Posted Oct 4, 2014
Pasamos solo 2 dias en un loft cuadruple. Hermoso lugar, la atención excelente! Gracias por todo. Nos quedamos con ganas de mas...
Comment from Hotel Management
Jan 6, 2016 by Gerencia Rochester Bariloche, Hotel Management
Es muy importante para RH Hotel conocer las preferencias de nuestros huéspedes, para poder satisfacer de mejor forma sus necesidades Sus comentarios favorables nos permiten saber que vamos por el buen camino, la verdad que nos pone muy contentos saber que seguimos haciendo bien las cosas. Saludos Cordiales. Gerencia Rochester Bariloche
4 out of 5
by Lali from Brasil

Lindo e confortável

Posted Jul 1, 2014
Estivemos no hotel durante 6 noites. Adoramos a vista, o atendimento, limpeza e conforto. Meus filhos adoraram a piscina. Recomendamos.
Comment from Hotel Management
Jan 6, 2016 by Gerente Rochester Bariloche, Hotel Management
A palavra do nosso hóspede é a melhor ferramenta que temos para melhorar o serviço que oferecemos e desta maneira poder satisfazer melhor as necessidades de nossos clientes. Seus comentários favoráveis nos permite saber que vamos por um bom caminho, a verdade que ficamos muito contentes em saber que seguimos fazendo bem as coisas Saudações Cordiais. Gerente Rochester Bariloche
4 out of 5
by Gina from Arizona

Very nice hotel!

Posted Jul 2, 2013
Pros: Cleanliness and comfort. Stylish design, facilities are kept very clean.
Cons: Some practical information about things to do in the area (especially how to get around!) would have been useful. Perhaps a brochure upon arrival?
Location: This not a centrally located hotel but the local bus to and from downtown is only a few steps away. Could have written much more but there is no space
Stayed two days, very comfortable and spacious rooms with state of the art amenities including a fully equipped kitchenette and plasma TV.
Comment from Hotel Management
Jan 5, 2016 by Manager Rochester Bariloche, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon. Manager Rochester Bariloche
5 out of 5
by Louis and Lucie from Canada

A nice comfortable small hotel

Posted Mar 10, 2013
This is a small hotel with vast and comfortable rooms, swimming pool and a superb view on the lake. It is about 7 kms from downtown, but busses bring you there regularly. The staff is helpful and friendly. When we came they hadn't received our Expedia reservation, but contact with Expedia support service straightened things up smoothly.
Comment from Hotel Management
Jan 5, 2016 by Manager Rochester Bariloche, Hotel Management
For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon. Manager Rochester Bariloche