Front of property

Reviews of ibis Leeds Centre Marlborough Street

2 out of 5
ibis Leeds Centre Marlborough Street
23 Marlborough Street, Leeds, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 394 out of 1012 reviews" "
Rating 8 - Good. 425 out of 1012 reviews" "
Rating 6 - Okay. 115 out of 1012 reviews" "
Rating 4 - Poor. 47 out of 1012 reviews" "
Rating 2 - Terrible. 31 out of 1012 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely and helpful breakfast well worth every penny will be coming back 😁👍👌
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Ibis Management on Mar 23, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from the Ibis Management on Mar 18, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Nicola

Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 18, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , helpful staff , 10 mins walk from train station ,little further if your here for the arena 15/20 mins walk, 12 noon checkout is good if you don't wish to get up to early ,food excellent ,would stay here again
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 18, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People of leeds very friendly
Stayed 2 nights in Mar 2024
Response from The Ibis Management on Mar 13, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 13, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Jonathan

Stayed 1 night in Mar 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly the road noise.
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 8, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very helpful
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 5, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

katy

Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 23, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Minh

Traveled with group
Liked: Amenities
Very good
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 5, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Sam

Stayed 1 night in Feb 2024
Response from The Ibis Management on Mar 23, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Lorna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Stayed over for a night out, good location and walkable from the city centre. The hotel was clean enough and staff were friendly. The room was nice enough for the price and the beds were surprisingly comfy. You could hear some noise outside of people going past in the early hours, but that’s to be expected when staying near the centre. My only issue was the lifts - they absolutely stink for no apparent reason!
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 21, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Musa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is that they shouldn’t advertise it as parking included.
Stayed 1 night in Jan 2024
Response from Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Smells of damp in the lifts and hallway levels of the hotel.
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

10/10 Excellent

Sue

Traveled with group
There wasn’t anything to not like, apart from location, but that was down to me as I booked it
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for our weekend meet up with friend
Stayed 1 night in Jan 2024
Response from The Ibis Management on Jan 29, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Ibis Management on Jan 29, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from The Ibis Management on Jan 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from The Ibis Management on Jan 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
asides the weird smells in the elevator, everything else is top notch! enjoyed my stay :)
Stayed 8 nights in Dec 2023
Response from The Ibis Management on Jan 10, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

José

Stayed 1 night in Dec 2023
Response from The Ibis Management on Dec 30, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

2/10 Terrible

Jacqueline

Stayed 1 night in Dec 2023
Response from The Ibis Management on Dec 30, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Freddie

Stayed 1 night in Dec 2023
Response from The Ibis Management on Dec 6, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from The Ibis Management on Dec 6, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Andy

Stayed 1 night in Dec 2023
Response from The Ibis Management on Dec 6, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Adam

Stayed 3 nights in Nov 2023
Response from The Ibis Management on Dec 6, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

4/10 Poor

Lawrence

Business traveler
Disliked: Cleanliness, staff & service
The common areas are not tidy and had some offensive smell. I requested for vat receipt and never got one after giving my e mail address and calling them on the phone.
Stayed 1 night in Nov 2023
Response from The Ibis Management on Nov 30, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry for the inconvenience caused, please confirm the email back to us so we can forward it . We hope to welcome you back again . Kind regards,

6/10 Okay

Roger

Liked: Cleanliness, staff & service, amenities
Rooms are nice and cosy, looked clean. Tip: Don't get a room by the lifts (room number ending "01") the sound of the lift sounds like strong winds bashing window, kept me awake for hours. Hallway area around lifts stank of damp.
Stayed 2 nights in Nov 2023
Response from The Ibis Management on Nov 30, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We investigated into the drainage issue and this has since been resolved, thank you. We hope to welcome you back again . Kind regards,

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Room was hot & very noisy with window open
Stayed 3 nights in Nov 2023
Response from The Ibis Management on Nov 30, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great value for money. The only criticism was that the loft had an odd smell. Everything else was great, including the food, room and service. Basic but good.
Stayed 1 night in Nov 2023
Response from The Ibis Management on Nov 23, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break away
Travelled on the bus from York, taking advantage of the low fares at the moment. We were going to a concert at the first direct stadium in leeds city centre. We chose this hotel for its price and only about half a mile away from where we wanted to be. The room has all you need for a comfortable stay, en suite pod type bathroom, shower toilet and sink, with towels and toiletries included, as you would expect. All nice clean and working. The bed was comfortable, tea and coffee facilities fine, the TV was ok, however a bit small by today's standard. All was good for us in the room apart from the floor at the bed head was quite dusty and had been overlooked during cleaning it would seem. We didn't have breakfast or food in the hotel, but a decent choice was available. Suited our needs for a couple of nights away.
Stayed 2 nights in Nov 2023
Response from The Ibis Management on Nov 21, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Alisha Maria

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Ibis Management on Nov 19, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 minutes walk from the station, quick check in and nice room.
Stayed 1 night in Nov 2023
Response from The Ibis Management on Nov 16, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

4/10 Poor

Guray

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Ibis Management on Nov 16, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sporting Weekend
Another great stay at the Leeds ibis & a big thanks to the Housekeeping staff (Flr 9) who kept me stocked up on coffee & tea all weekend.
Stayed 4 nights in Nov 2023
Response from The Ibis Management on Nov 16, 2023
Dear Guest, Thank you for taking the time to leave this lovely review. We hope to welcome you back very soon. Kind regards,

10/10 Excellent

Aline

Stayed 3 nights in Oct 2023
Response from The Ibis Management on Nov 30, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Good clean and near to town centre
Stayed 1 night in Nov 2023
Response from The Ibis Management on Nov 6, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Perfect location for Kirkstall Brewery (bar) and only a 10 minute walk into the city centre. Friendly staff, relaxed atmosphere and no traffic noise in the room. Would definitely stay again....
Stayed 1 night in Oct 2023
Response from The Ibis Management on Nov 6, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay.
Good basic hotel, clean with friendly welcome reception.
Stayed 1 night in Oct 2023
Response from The Ibis Management on Nov 6, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Ibis Management on Oct 31, 2023
Dear guest, Thank you for taking the time to go through the survey. Looking forward to welcoming you back here. Kind regards,

10/10 Excellent

DArren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ibis Management on Oct 27, 2023
Dear guest, Thank you for leaving your feedback. Looking forward to welcoming you back soon. Kind reagrds

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Ibis Management on Oct 24, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. Kind regards,

8/10 Good

Amie

Liked: Cleanliness, staff & service, amenities
Hotel was fine but the location wasn’t as near to faculties as I thought it would be.
Stayed 2 nights in Oct 2023
Response from The Ibis Management on Oct 24, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

2/10 Terrible

Raeanne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Room keeping was poor blood on the bed sheets
Stayed 2 nights in Oct 2023
Response from The Ibis Management on Oct 24, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. Kind regards,

10/10 Excellent

Gillian

Stayed 1 night in Oct 2023
Response from The Ibis Management on Oct 24, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Ibis Management on Oct 24, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Marlon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Ibis Management on Oct 3, 2023
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again soon. Kind regards,