Ratings based on 47 Verified Reviews

2.9 out of 5
21% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Wa

Used to be nice

Posted Feb 5, 2018
Pros: Not much
Cons: Everything. It needs a lot of work, the rooms are dirty with obvious stains that they don't even bother to clean.
This used to be a nice place. It is very run down now, obvious that no maintenance is being done. Everything is dirty and showing obvious wear. The overstuffed chair was very dirty with stains on it and the ottoman, the curtains were stained and hanging poorly, the door had dirt on it, the bathroom tile was dirty, the night stand handle fell off, the carpet was stained. When I told the housekeeper (who was the family that runs it) that the toilet paper holder fell out of the wall she told me to just put it back in. Terrible.
Comment from Hotel Management
Feb 7, 2018 by RICK PATEL, Hotel Management
Dear Guest: I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. Sincerely, Rick Patel General Manager
3 out of 5
by A verified traveler

Posted Jan 26, 2018
This was the closest motel to my customers plant. This is a good place for a work trip.
Comment from Hotel Management
Feb 2, 2018 by KAYLLA, Hotel Management
your feedback is really important for us. thank you for your time
3 out of 5
by A verified traveler

Well located.

Posted Dec 7, 2017
The toilet was not as secure as it should be. Shore curtain rod was loose and let water out
Comment from Hotel Management
Feb 2, 2018 by RICK, Hotel Management
your feedback is really important for us. thank you for your time WE ARE IN RENOVATION, WE WILL MAKE SOUR THAT NOT HAPPEN AGAIN
2 out of 5
by A verified traveler

Posted Nov 24, 2017
Very old hotel bugs in the bathtub would stay in hotels in Aiken next time
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Nov 16, 2017
Room TV didn't work and problem not addressed. Breakfast wasn't ready at 6:00. Clean room, Friendly staff.
3 out of 5
by A verified traveler

Posted Oct 6, 2017
I got about 10 bug bites while I was in room on our visit. Breakfast was cold(eggs and coffee)
1 out of 5
by A verified traveler

Dirty old .do not stay

Posted Sep 14, 2017
The picture is not accurate ... The hotel is dirty ,old ..sheets were dirty ,room reaked of cigarette smoke .The electrical outlets had no plate covers ,cigarette burn in the curtains .It was disgusting and dirty. It
Comment from Hotel Management
Sep 15, 2017 by rick, Hotel Management
dear respected guest your reservation was in a smoking room that why you hade that burn
4 out of 5
by KIA

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017
Thank you so much to take your so important time to give that feedback to us. see you soon.
3 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Jul 28, 2017
thank you for your stay. Glade to have you as our guest i hope we will come to stay here again
1 out of 5
by Mary

Horrible

Posted Jun 21, 2017 on Hotels
It was horrible, phone in room didn't work, toilet didn't flush, drug deal in middle of the night, someone working on a car in front of my room. I will never stay there again!
Comment from Hotel Management
Jun 27, 2017
Thank you for getting time to give some important feedback. we never ever had a that kind of issue at this property. but thank you to telling us we will try to improve are self properly. i hope you just give a one more chance.