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Reviews of Howard Johnson Hotel Versalles Barranquilla

3.5 out of 5
Howard Johnson Hotel Versalles Barranquilla
Carrera 48 70-188, Barranquilla, Atlantico

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 196 reviews" "
Rating 8 - Good. 69 out of 196 reviews" "
Rating 6 - Okay. 35 out of 196 reviews" "
Rating 4 - Poor. 17 out of 196 reviews" "
Rating 2 - Terrible. 12 out of 196 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Owen

Liked: Cleanliness, staff & service

10/10 Excellent

Caridad, Naples

Stayed 4 nights in Feb 2024

10/10 Excellent

Moris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Everything excellent
Stayed 3 nights in Dec 2023

8/10 Good

Robert

Stayed 7 nights in Sep 2023

10/10 Excellent

Martha

Liked: Amenities
Very nice people
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Cledith

Liked: Cleanliness, staff & service
25 COP ($6 USD) for taxi from BAQ to hotel. Cabbies vary, but you can haggle. Hotel Staff was great. Karen and Gabriella, in the dining room are excellent, always attentive and genial. Pool closed for maintenance on Mondays, closes daily at 7:50.PM; most inconvenient. Steam room and dry sauna were out of order. Room was without hot water for 2 days. I told the front desk, the 3rd morning and they turned it on, before 10AM. Bathroom was spacious, shower was large and very good water pressure. Toilet takes work to flush, regardless of contents; very low pressure. Only two towels, no face or hand cloths. Soap and shampoo provided. In room fridge works well, after you plug it in. No currency exchange, in hotel. Need to walk out, take a right and if the one a few doors down is closed, walk another few blocks and there are several, on the opposite corner. Free Breakfast varies by day and was very good. Hamburgers are very good. Dinner was excellent! Had some shrimp in a sauce combo. Beer and scotch at very good prices! Yes, I would return here.
Stayed 4 nights in Jul 2023

2/10 Terrible

Elias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book if you want to be HOMELESS FOR DAY OR MORE!
They did not honor hour guaranteed reservation and tried charging our card for the whole amount instead of pay at hotel. Then when we arrived 1 hour before checkin they already gave out room. No apologies, no help finding an alternative. I WAS HOMELESS IN A FOREIGN COUNTRY!
Stayed 2 nights in Feb 2023

8/10 Good

Reynaldo

Ok
Stayed 1 night in Dec 2022

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Marina Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

WILFREDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio de TODO el personal
El personal es muy amable. Desde la entrada, en el Rest París (María fue excepcional) y las que arreglan las habitaciones. Sí lo recomendaría.
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Stayed 5 nights in Nov 2020

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome stay
Great Hotel!! The suites are huge and very affordable. Great area with supermarkets nearby , 7 minute walk to the Stadium where alot of major performances go on. I would definitely stay again.
Stayed 1 night in Feb 2020

4/10 Poor

Bernardo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
My reservation was for 5 people with balcony, we got 4 beds with out balcony and the AC remote control was broken
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel I believe was a Wyndham hotel. I can’t believe Wyndham would allow their name to be on this hotel. My experience with Wyndham has always been that of classy elegant hotels. This hotel was run down outdated with poor equipment and unkept
Stayed 3 nights in Feb 2020

4/10 Poor

AW

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was paid in advance for 3 persons; including 1 double bed and 2 twin beds (saw pictures). We were given a room with 3 twin beds (bait and switch). Hotel would not refund or accommodate in any way.
Stayed 1 night in Feb 2020

6/10 Okay

Camilo, Hiuston

Business traveler, Traveled with partner
Liked: Staff & service
Breakfast is nice. Room structure is terrible. The coffee maker is out of order and A/C is not really funtion well .
Stayed 2 nights in Jan 2020
Response from Reservation manager on Jan 23, 2020
Dear Mr. Camilo We want to thank you for your comment. We apologize for the inconvenience you had during your stay and we'll be pleased to serve you again. Regards

6/10 Okay

Stew, Quesnel BC Canada

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was friendly but if my wife didn’t speak Spanish the check in and check out would have been a lot more difficult. I am most grateful for the special request of flowers and wine that the staff had waiting in the room. On a side note, the AC in our first room did not work properly and as a result we were moved to a different location. All in all, the stay was comfortable but didn’t make a lasting impression.
Stayed 1 night in Jan 2020

2/10 Terrible

World, Delray Beach

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to change room 2 times AC not working. Same happened to the family members that had 2 other rooms. Our room had termites and spiders. Hot water was so hot i burned myself. Next day did not make it to breakfast on time so paid a la cart and the 7 of us were given bread that was old and green. For sure we will mever stay there again. The city has nicer hotels. We only stayed there because went to a wedding in their ballroom the night we were there.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service
I like the location, the personnel took us even when they did not find the reservation but I a not sure why they did no have it if I had my Expedia confirmation #. They worked around it and put us in a room anyway. I think the place is good but probably need a little bit more maintenance. I did not stay too long in there since it was a quick trip
Stayed 1 night in Jul 2019

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return to the same hotel soon.
I got sick for some unknown reason and the manager had a dr come to my room to check on my and my friend's daughter conditions. The dr not only gave us what to buy at the pharmacy, she also told us what to eat and drick for a few days. We both got better to continue our second part of the trip. Also very proactive to fix things in the room.
Stayed 7 nights in Jul 2019

4/10 Poor

Alvaro, Guelph, Ontario

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I found very strict rules that requires showing documents for all the people staying at the hotel even children at registration. I do not want a hotel making copies of my passports due to data privacy concerns. I have a stronger saying for information on my children, I find that unnecessary and too much. It took a lot of time at registration due to extra paperwork.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head need replacement and shower door did not close. Toilet need repairs. Mist hold level for flushing. Smiling friendly staff
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Amenities, property conditions & facilities
It was clean and nice, great staff very friendly..
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Disliked: Room comfort
Only on a low budget
I would only recommend it if low budget. The price is great for what you get. Localizado con haceso a todo.lo malo son las camas y los cuartos sin ventanas. El desyuno is ok. the staff helpful depending who's on shift.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel!
love how spacious and comfortable the rooms are....nice pool, great breakfast. The only bummer is the absolute ridiculous amount of time it takes to check in. I understand about gov't paper work, but it is REALLY awful at this hotel. They've GOT to change how they handle all of that.
Stayed 2 nights in Mar 2018

8/10 Good

BELLY , LONDON, UK

Liked: Cleanliness
Nice hotel but slow staff
I stayed at a hotel with a friend for 4 nights over the carnival period. The hotel staff said they could not provide 2 room keys, we were given 2 different reasons by 2 different staff. 1 said that they just can't and also they didn't have enough, the 2nd said that if they gave a second key then the other one would deactivate. The rooms were nice and cosy, however we did have an issue soon as we got there - there was no hot water so they managed to move us to another room. The water issue happened again but this was rectified. The lift broke everyday in my stay, they managed to fix them but in their own time I liked the location of the hotel, the staff were friendly but just very slow. The food by the pool is very nice
Stayed 4 nights in Feb 2018

10/10 Excellent

remy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool
3rd visit at this Hotel i return for the value , the service and the Pool open late till 21:30 . I only have 2 complaints one of the towers has no hot water . I did 2 different stays 3-4 days on this trip the food in August was delicious . On this trip breakfasts were good but had 1 meal lomito cerdo bone dry and another meal at pool punta de Anca i had to really fight to cut to edible pieces . I will avoid meals on my next visit but will return
Stayed 3 nights in Feb 2018

10/10 Excellent

Astrid , Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Barranquilla
Waw! nice Hotel and since we arrived on February 8 till the 14, 2018 the hotel staff are very friendly the front desk clerks. restaurant waitress, housekeeping and the bell boys are the best in best service to the clients my family and I very happy will be back for sure to the Howard Johnson .
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barranquilla Colombia Best Hotel
I have been to so many Hotels in Barranquila Colombia but by far the best Hotel
Stayed 8 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in Barranquilla
I was in Barranquilla for a long weekend. The hotel was very nice and cozy. I am a non spanks speaker but the staff was very accomodating.
Response from Reservation Manager on Mar 28, 2017
Dear Guest Thank you so much for your comment, we hope we can have the pleasure to serve you againd. Regards

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Was a clean little hotel that was central for carnival... and pretty cheap!!
Response from General Manager on Mar 28, 2017
Dear Mr. Darren Thank you for your comment, we hove we can have the pleasure to serve you again. Regards,

6/10 Okay

Lucho, Spokane

Liked: Cleanliness, staff & service, room comfort
good location, quiet
Generally good, Great breakfast buffet. Sadly the pool was closed the first days we were there.
Response from Reservation manager on Mar 28, 2017
Dear. Mr. Lucho We're sorry for the inconveniences about the pool, we worked as fast as possible to re open the service and to give our guest a new area in our pool to relax and enjoy. We hope you can visit us again and see how is our new pool. Regards,

10/10 Excellent

Rngrdrvr, Everett, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the life of the city, an oasis.
The staff is truly exceptional. They make extraordinary efforts to assure the comfort of their guests.

10/10 Excellent

Rngrdrvr, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay Wonderful People.
The room was larger than I expected, excellent amenities, super restaurant, but above and beyond were the excellent people. The service was provided with friendliness and attention to care. I was impressed and enjoyed my stay very much.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dirty and the staff was impolite.
The hotel room had dirty sheets and the beds were old and uncomfortable, and the staff was impolite. The worst part of my trip to Colombia was when I was forced to undergo a full-body X-Ray with no protection for my vital organs upon leaving the country, and that if I refused the government would place me in prison indefinitely until I complied. This was the worst experience I have ever had in any country in the world. Travelers beware. If you travel to Colombia, you WILL be forced to undergo a full body X-Ray with no protection for the vital organs, upon leaving.
Response from General Manager on Dec 20, 2015
Dear Guest We want to thank you for your comment, is't truly important for our staff read this lines and work in our service in order to provide a better experience next time. Regards,

8/10 Good

HUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on Feb 20, 2016
Estimado Hugh Muchas gracias por compartirnos su calificación, todo nuestro equipo de trabajo se alegra de saber que usted tuvo una buena estadía en nuestro Hotel. Esperamos tener el gusto de poder atenderle en su próxima visita. Cordialmente,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, very reasonable hotel....a terrific stay!
A fantastic staff...very accomodating... room was so nice and spacious...renovated bathroom...great restaurant... terrific deal for the price. Highly recommended!!
Response from General Manager on Dec 20, 2015
Dear Guest Thank you so much for sharing your comment, it's truly important for us to know the experience from our guests, and we hope we can have the opportunity to welcome you once again, Regards,

10/10 Excellent

Melissa S.

Liked: Cleanliness, staff & service, room comfort
Absolutely amazing!!!
I've been on lot of vacations and stayed in many hotels but this hotel was probably one of my favorites! The staff was so accommodating and were always very helpful when we had questions. The room was very beautiful and spacious. I will definitely be staying here again on my next trip to Barranquilla!!!!!

8/10 Good

Rocio, Miami, Florida

Liked: Cleanliness, staff & service, room comfort
My trip to Barranquilla.
The location is very good and you have all kind of businesses, the cleanliness of the room, comfort and the quality of services are very good. this my second time staying at this hotel. I recommend this hotel, don't expect any luxury for the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great value. Excellent breakfast. Slow checkin process.

8/10 Good

maravillosa, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Not Bad
This hotel is located in the heart of the city is surronded by all sort of stores and supermarkets. The rooms are from medium to large size and some of them come with a terrace. Breakfast is icluded, which consist of scramble eggs fresh fruit small bread coffee or tea. There is never a shortage of cabs that will take you to any part of town. Lots of air conditioning, small gym and a pool. I really enjoyed my stay at Howard Johnson Versalles Hotel.

8/10 Good

alberto, miami

Liked: Cleanliness, staff & service, room comfort
Good enough
The furniture looks a little mistreated but the service is amazing. Could not be better.

10/10 Excellent

edison castro, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleanliness of room
very satisfied with the room service, and other services

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You never know what your're going to get
We arrived from our bus late at night and the hotel didn't have a record of our reservation (I am an expat living in Colombia and travel to Barranquilla frequently and am very familiar with the standards of service in Colombia). I showed the front desk clerk my confirmation and he insisted I email it to him or he couldn't do anything about it even though they did have vacancies. I asked to add a second adult to the room and he said he could not because that is not what the reservation from hotels.com said. He kept insisting to see my passport even though I have a cedula. He was rude and unaccommodating and spoke no English. I booked a suit. When we got to the room there was a king sized bed, and no other furnishings other than the t.v. The picture with my reservation showed a two room suite with a bar and furnishings in one room and the bed in another. There was a large Jacuzzi tub in the bathroom, but the jets didn't work. The common areas of the hotel are well kept including the pool area. Breakfast is not free it's a part of your booking fee. You are not allowed to enter with food or beverages from outside the hotel so you have to buy from the minibar because there is actually only one restaurant and it is open at meal times only. I wouldn't recommend tourists go walking around at night, take a cab to a restaurant and a cab back. Know that there is not a "make it right" attitude here if you don't get what you expected.

8/10 Good

John pellegrini, Brooklyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't ask questions
I would have given higher rating except the front desk staff were very un- informed. No one seemed to know much about their city or events. We were there for Carnaval and never straight answers. Nobody could direct us properly - even though my wife's first language was Spanish and I am more than conversant in the language. Everyone was nice just not informative.