Ratings based on 454 Verified Reviews

3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Barrie, ON

Lounge/restaurant close early and set up weird.

Posted Jan 13, 2018
Picked hotel knowing I was getting in late thinking they’d have a decent lounge and restaurant open to at least midnight. No such luck and nothing nearby. It was an early evening much to my disappointment after 10 hours of freezing rain. (Maybe a good thing lol).
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Kinda Quiet ..

Posted Jan 8, 2018
Pros: Price was resonable.
Cons: Keep the bar open,as there is nothing to do in the neighbor hood.
Location: Just off Hwy 400, easy to get to, parking was fine. not a downtown location, would have to drive or cab to the waterfront.
Stayed New Years Eve, planed to head down town, but because of the cold the Barrie festivities were cancelled. We had a group of friends in 4 different rooms, so we just "hung out". The pool was nice and hot tub refreshing but not really hot.(felt like mid 90's ..not 104F). Nothing around the hotel to do, and the bar/restaurant was closed early. The only "excitement" was a wedding in the ball room. Building was nice, rooms were clean and modern, however it is quite evident this is an older hotel with renovations bringing it up to today's standards. 32" TV is quite small.
Comment from Hotel Management
Jan 8, 2018 by HI Barrie Team, Hotel Management
Thank you for taking the time to provide us with your valuable feedback and we're delighted you enjoyed your stay at the hotel. Coincidentally our TV's will be upgraded in the new 2 months to provide a more up to date viewing experience. We do hope your future travel plans will include a return to the Barrie area so we may be of service to you again. HI Barrie team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
Nice hotel in good location. Front desk staff not always the most friendly but everything else was good.
Comment from Hotel Management
Jan 8, 2018 by HI Barrie Team, Hotel Management
We appreciate your comments and please accept our apology on the inconsistent Front Desk service. Sincerely, HI Barrie team
4 out of 5
Recommended
for Everyone
by A verified traveler from Bobcaygeon, On.

Nice hotel, very nice staff.

Posted Jan 4, 2018
Pros: Nice clean place, as stated great staff.
Cons: Room decor could use an update.
Location: I'm not very familiar with Barrie.
Stayed here for a small wedding. Used the small room off the dining room. The wait staff couldn't be more helpful.
Comment from Hotel Management
Jan 4, 2018 by HI Barrie Team, Hotel Management
We're delighted you enjoyed your hotel stay and you found our service to your liking. We hope to see you again in the near future. HI Barrie team
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie

Posted Jan 1, 2018
No elevator to room. Had to go downstairs one level. Minus 23 degrees C but warm in room
Comment from Hotel Management
Jan 2, 2018 by HI Barrie Team, Hotel Management
Thank you for providing us with your feedback and we are pleased you found the room to be to your liking. There are numerous entrances into the hotel so we were surprised you had to endure the cold temperature. Best wishes for a sucessful 2018 and we hope to see you again soon. Sincerely, HI Barrie team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2017
The stay was good. The the breakfast was great. The only thing i found the room is abit old.
Comment from Hotel Management
Jan 2, 2018 by HI Barrie Team, Hotel Management
Your comments on your overall stay and the breafast quality is truly appreciated. Sincerely, HI Barrie team
4 out of 5
Recommended
for Everyone
by A verified traveler from sudbury, on

Just off highway 400

Posted Dec 27, 2017
Pros: Staff was very friendly and close to highway
Cons: Rooms should not smell like smoke. Pool should be warmer
Location: Restaurant close by
We had two rooms one smelled like smoke the other was great. The pool was freezing and could not swim in it. It is one of the reasons we chose this hotel so was very disappointed. The pool was so far from rooms and had to go thoughtbacquet area which hall was filled with people so it was hard to maneuver. Breakfast was fantastic.
Comment from Hotel Management
Dec 28, 2017 by HI Barrie Team, Hotel Management
Your feedback is most appreciated and please accept our apologies the swimming pool temperature was lower than normal. We needed to balance the chemicals and this required adding more cold water.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakville

Beautiful And Comfortable Stay

Posted Dec 25, 2017
Our experience was wonderful. The hotel is beautiful and the staff very welcoming. They extended our check out time two hours with no additional charge. We had forgot our wine opener and they provided one and told us to keep it complimentary on them. We also required more coffee pods and they delivered them to our room. They also included a full wonderful breakfast at no charge.
Comment from Hotel Management
Dec 28, 2017 by HI Barrie Team, Hotel Management
We're delighted your stay was memorable and thank you for recognizing the efforts of our team. Sincerely, HI Barrie team
5 out of 5
Recommended
for Everyone
by A verified traveler from Brampton

Close to amenities..

Posted Dec 19, 2017
I’ve now stayed twice at this location and have had excellent service both stays. Staff was super friendly, hotel rooms mint condition, lobby and other areas well kept.
Comment from Hotel Management
Dec 19, 2017 by HI Barrie Team, Hotel Management
Thank you for taking the time to provide us with your valuable feedback and we're delighted you enjoyed your stay at the hotel. We hope your future travel plans will include a third visit to the hotel in the near future. Sincerely, HI Barrie team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Well located, good amenities, clean. Very happy overall!
Comment from Hotel Management
Dec 12, 2017 by HI Barrie team, Hotel Management
The 5 star review is most appreciated and thank you for taking the time to provide us with your valuable feedback. We're delighted you enjoyed your stay at the hotel. We hope your future travel plans will include a return to the Barrie area. Sincerely, Hi Barrie team