Ratings based on 61 Verified Reviews

3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Jan 19, 2017
Very clean, comfortable, looks great and very well kept. The staff was very friendly and helpful. The fire alarm did go off at 5 am due to something happening with the breakfast prep but it was shut off quickly. Great price and would definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good trip

Posted Dec 30, 2016
We had a good stay thank you. New rooms very clean
Comment from Hotel Management
Jan 3, 2017 by Manager, Hotel Management
Thank you so much for the positive review. We work hard to make our guests comfortable and are always happy when we suceed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orleans, ON

Very impressed

Posted Dec 12, 2016
We were pleasantly surprised with this hotel the rooms were impeccably clean and the breakfast was excellent. The staff went out of their way to make our stay very enjyable
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you for sharing your experience. We are so happy to know you enjoyed your stay. Your feedback is very much appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

New rooms and nice staff

Posted Dec 10, 2016
Pros: Clean room, nice reception
We were very happy with our room. We requested an early check in and they were very accommodating. The rooms are all updated and they serve a great breakfast.
Comment from Hotel Management
Jan 3, 2017 by Manager, Hotel Management
We are glad to hear you enjoying your recent stay and that We were able to accommodate your early check in. Thank you for you nice comments about our newly renovated rooms. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Dec 10, 2016
Great hotel. Staff are superb. We willl be back again
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you for such a great review. We hope to welcome you again soon.
1 out of 5
by A verified traveler

LOUD - LOUD - LOUD

Posted Dec 5, 2016
Pros: The bed was comfortable!
Cons: Customer Service!
Must have been Part Central and I didn't get the memo! The smoke detector beeped ALL NIGHT! I was told to remove the batteries, with it being hard wired in the Front office staff just came and pushed a button. I worked for about 2 hours. It continued to BEEP ...BEEP...BEEP The toilet was VERY loud and ran all night! I had people running in the halls and knocking on the door randomly! At least they were quiet until 2:00 Am until they came back! It had to be the most disappointing stay I have ever had! Upon check out I expressed my concerns to the new lady at the front desk and she said oh no! Not can we give you a discount, let us take care of the room for you, NOTHING! Avoid this hotel!
Comment from Hotel Management
Jan 4, 2017 by Manager, Hotel Management
Your feedback is welcome at the Comfort Inn, Barrie. Although we are always disappointed to hear someone’s stay was not to their satisfaction, we appreciate know what issues you experience so that we can take the appropriate steps to correct them. Regarding the noise you experienced in unfortunately it takes only a few to ruin it for many and it appears we were unsuccessful in maintaining an acceptable level of control during your stay. We hope that you will provide us with another opportunity to serve you again and reinstate your confidence with us
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2016
Pros: Great stay nuce room and great breakfast will definitely return.
Cons: We liked everything. Will book directly next time for a better price
Comment from Hotel Management
Dec 1, 2016 by Manager, Hotel Management
Thank you for your recent stay. We look forward to welcoming you back soon
2 out of 5
Recommended
for Everyone
by A verified traveler

Twice disappointed

Posted Oct 31, 2016
The hotel was exceptionally clean, staff was very friendly and the breakfast was wonderful...but the two times my girlfriend and I drove up to Barrie to visit her daughter - and both times were on a Friday - both Friday's were great but both Saturday's, the noise level from young groups of partiers were simply outrageously loud and respectful! For the record, I would definitely recommend this hotel. I only hope your weekend stay turns out much better than ours.
4 out of 5
Recommended
for Everyone
by A verified traveler from brighton

Helpful

Posted Oct 10, 2016
Cons: Breakfast food wasn't overly warm.
The staff were very pleasent and helpful. My husband is legally blind and we had booked 2nd floor. When booking in we got upgraded to main floor as there was no elevator.
Comment from Hotel Management
Oct 28, 2016 by GM, Hotel Management
Thank you for your comments about our staff. We are happy we could change your room type to a more suitable room. We hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Posted Sep 29, 2016
Newly renovated and well worth the price to stay. Clean, convenient and comfortable.
Comment from Hotel Management
Oct 5, 2016 by Barrie, Comfort Inn, Hotel Management
Thank you for your comments we are glad you enjoyed your stay. Your feedback is very important to us as we are always striving to improve our hospitality and service