Friendly staff. Old, dingy, cold and smelly noisy room. Desparate need of a makeover. Loud heating unit. Room smelled of old smoke. Shower curtain was sour smelling. Stains on furniture. Cheap blankets. Had to put two on one bed. Very noisy fan in bathroom comes on with light. Breakfast was basically bread with tea or coffee.
Comment from Hotel Management
Feb 12, 2017 by ML, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.