Ratings based on 376 Verified Reviews

2.9 out of 5
51% of guests recommend
2.9 Room cleanliness
3.6 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from orillia

Get what you pay for

Posted Feb 10, 2017
Friendly staff. Old, dingy, cold and smelly noisy room. Desparate need of a makeover. Loud heating unit. Room smelled of old smoke. Shower curtain was sour smelling. Stains on furniture. Cheap blankets. Had to put two on one bed. Very noisy fan in bathroom comes on with light. Breakfast was basically bread with tea or coffee.
Comment from Hotel Management
Feb 12, 2017 by ML, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ml Gm
3 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ontario

Low cost hotel

Posted Feb 7, 2017
Not fancy but low cost. Staff were friendly and helpful. Free breakfast of bread and /or bagels
Comment from Hotel Management
Feb 10, 2017 by ML, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, ML GM
4 out of 5
Recommended
for Everyone
by A verified traveler from north of toronto

Nice hotel close to amenities

Posted Jan 10, 2017
Pros: Staff were pleasant .Good parking
Cons: Not to much
Location: Location was good close to main artery for travelling
Just an over night stay .Was easy to find off main highway
Comment from Hotel Management
Feb 10, 2017 by Ml, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, ML GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
Great price.. Room is a good size ;microwave and fridge included. Only thing missing was a hair dryer. Staff were excellent and engaging. Will stay here again.
Comment from Hotel Management
Jan 10, 2017 by ML, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, ML GM
2 out of 5
by A verified traveler

Posted Dec 16, 2016
Room was cold and could not be warmed up even with heater on high.
Comment from Hotel Management
Dec 19, 2016 by ML, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the heater issue in your room on your recent visit. I have shared your feedback with Maintenance and front desk staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Orillia. Kind regards, ML GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Port Colborne, Ontario

Nice hotel and very friendly staff

Posted Dec 6, 2016
The staff are very nice and friendly. Nice hotel and it will be even better once the renovations are done.
Comment from Hotel Management
Dec 7, 2016 by ML, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, ML GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything !

Posted Dec 1, 2016
Friendly staff ! Room was clean. Has a ground floor room which was right great as I was able ton park vehicle right outside for unloading and loading
Comment from Hotel Management
Dec 3, 2016 by ML, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, ML GM
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016
Plus side: Nice rooms. Good price. Accomdating staff. Downside: Wish they had a pool and a restraunt within.
Comment from Hotel Management
Nov 30, 2016 by ML, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, ML GM
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2016
Not the nicest hotel but works for somewhere quick to stay after a concert if your not going to be spending much time in the room. Bathrooms were not very nice, toilet was broken in 2 out of 3 rooms we had.
Comment from Hotel Management
Nov 13, 2016 by ML, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Darlene Allen
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Stay and Excellent service

Posted Nov 8, 2016
This is my first time stay at Econo Lodge and I was very much Impressed with the room especially the matresses . The rooms were very well appointed with lots of amenities. I would definitely recommend this place.
Comment from Hotel Management
Nov 9, 2016 by ML, Hotel Management
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Darlene Allen Operations Manager