Ratings based on 396 Verified Reviews

3.8 out of 5
76% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Toronto

Posted Jul 4, 2017
Pros: The staff were friendly. Hotel is close to the 400 highway.
Dissapointed with the amenities. Outdoor pool was not clean and it was unheated. The indoor jacuzzi was hot but the jets were not working. We booked a room for three with breakfast and at check in we only received comlimentary breakfast vouchers for two people. We booked through expedia and were told to read the expedia smallprint.
Comment from Hotel Management
Jul 11, 2017 by HI Barrie Team, Hotel Management
Thank you for your feedback and please accept our apologies for not making your stay memorable. We do heat the outdoor pool to a refreshing temperature and it is vacuumed throughout the day. The indoor pool water temperature is kept much warmer as a 2nd option. Sincerely, HI Barrie team
5 out of 5
Recommended
for Other
by A verified traveler

Hotel conveniently located off Hwy 400 in Barrie

Posted Jun 1, 2017
Pros: Cleanliness, quiet, the bar was a nice quiet place to sip a pint and the convenience of the location was also a big seller for me.
Cons: Hard to say, 3 times I've lodged at this hotel and 3 times I've walked away impressed.
Location: To the right of the hotel is a Thai restaurant, a Pizza Hut, a Wendy's and a Tim Horton's, convenient for food/coffee before getting on the road.
Excellent hotel experience. 3rd time returning to this location. Martha and Trista at the front desk were both very helpful. I needed some forms printed off, the staff at the front desk let me e-mail them the forms and they printed them off for me, a great help (I don't travel with a printer for my iPad). I was in town for a week on a House Hunting Trip, being assigned to the area in the coming months. The hotel location near the highway was very convenient. The room was very clean, always well maintained. A positive experience, I will be back. Thank you.
Comment from Hotel Management
Jun 4, 2017 by Maria, Hotel Management
Thank you for choosing the Holiday Inn Hotel & Conference Centre Barrie. I am proud to read your kind comments regarding the personalized service provided by our helpful and kind staff. We value your feedback and look forward to seeing you again in the near future. Sincerely, Maria Candelo Guest Services Manager
4 out of 5
by xinh

This traveler left a rating score only Posted Apr 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury, Ontario

Good Value

Posted Apr 9, 2017
Pros: Good location.
Checkin was very easy. Room was very clean and very well organized. The dining room was nice and the food tasty.
Comment from Hotel Management
Apr 11, 2017 by unh2222, Hotel Management
Thank you for your review and we're delighted you were pleased with our hotel facilities and tasty food. We hope you have an opportunity to return in the near future. Sincerely, HI Barrie team
3 out of 5
by Norine

Disappointed, disgusted and done.

Posted Mar 27, 2017 on Hotels
We came to Barrie for our anniversary. Unfortunately our neighbours did not let us enjoy our night. They wanted to sleep and we had other things to do. Upon them banging on the walls and telling us to finish already they wrecked the mood. In the morning they left a nasty note. When talking to the manager in the am she offered us a free night stay. Then guided us to talk to the general manager Monday morning. When my husband called he didn't say much and once investigated he called me back to say the case is closed. We have stayed in many hotels all over the world but never stayed in one with paper thin walls.
Comment from Hotel Management
Apr 3, 2017 by Wesley, Hotel Management
Thank you for your feedback and we're disappointed our goal of every guest enjoying a quiet and relaxing stay clashes with your expectation. Sincerely, HI Barrie Team
4 out of 5
by Stacy

Good value for the price

Posted Mar 17, 2017 on Hotels
Everything about our room was good. We got a room on the third floor but when accessed from the back entrance it is only one flight of stairs to climb. There was an awful snow storm when we were there. We were disappointed with the lack of snow removal in the lane way but that was likely an issue with a contractor, not the hotel itself. Overall really good stay. Will will definitely stay here again. It's easy to access from the highway and is on a quieter exit.
Comment from Hotel Management
Apr 3, 2017 by Wesley, Hotel Management
Thank you for your valuable feedback and we hope the delay with the snow storm clean up was not too much of an inconvenience. We hope to be of service to you again in the near future. HI Barrie Team
5 out of 5
by A verified traveler

Posted Mar 17, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017 by Wesley, Hotel Management
Thank you for the 5 star review and we hope you have an opportunity to return in the near future. Sincerely, HI Barrie team
3 out of 5
by A verified traveler

Didn't like all the stairs doors or keys

Posted Mar 14, 2017
Doors to hotel room didn't shut. The key card was not very effective Weird stairs the layout weird
Comment from Hotel Management
Mar 15, 2017 by Maria, Hotel Management
I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope you’ll give us another chance to welcome you back again. Sincerely, Maria Candelo Guest Services Manager
3 out of 5
by A verified traveler

Posted Mar 5, 2017 on Hotels
Comment from Hotel Management
Mar 8, 2017 by Wesley, Hotel Management
Thank you for your review and we look forward to being of service to you again in the near future. HI Barrie Team
4 out of 5
Recommended
for Everyone
by A verified traveler

good value for your money

Posted Mar 2, 2017
Bed very comfortable. Great staff. I would recommend this hotel for a great night stay in Barrie.
Comment from Hotel Management
Mar 2, 2017 by GM HIBarrie, Hotel Management
We're delighted you enjoyed our hotel and service and look forward to welcoming you back soon. HI Barrie Team