Ratings based on 122 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrie

Best hotel I have stayed in

Posted Jan 7, 2017
Very well pleased with the stay. The staff was amazing and my van needed a boost when we left and a staff member came and helped.
Comment from Hotel Management
Jan 9, 2017 by Will Bro, Hotel Management
Thank you so much for your review of our hotel. We are delighted to hear you enjoyed your stay with us and our maintenance team were a great help. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HI Barrie Team
2 out of 5
by A verified traveler from Pickering, ontario

Stairs to get to room? What happened to elevators?

Posted Dec 19, 2016
We had to walk up two flights of stairs to get to our room. This was extremely inconvenient and have never seen this in a well known Hotel before. What happened to elevators? And there was no one who could have even helped us with our bags? Very disappointed. Will never stay there again.
Comment from Hotel Management
Dec 21, 2016 by GM HI Barrie, Hotel Management
Please accept our apologies for not providing you with a room on our main floor or offering assistance to help you with the luggage. Rest assured your comments will be discussed internally to ensure our front desk team members offer to provide check-in assistance. I do hope you reconsider and have an opportunity to stay with us again. HI Barrie Management Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Killarney, Ontario

Nice hotel.

Posted Dec 17, 2016
Good price. Clean rooms and a very excellent breakfast. Our supper was really good as well.
Comment from Hotel Management
Dec 19, 2016 by unh2222@whg.com, Hotel Management
We are so pleased you enjoy the hotel and the restaurant meals. HI Barrie team
3 out of 5
by A verified traveler

Ok hotel stay

Posted Oct 9, 2016
Pros: Nice pillows and easy access to the highway. Other than that it was similar to other hotel stays
Cons: Extra cost for breakfast. The waitress did not explain the kids breakfast well. So-so room
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
We are happy you appreciated the convenient location of our hotel and our new pillows. Being a full service hotel with a restaurant and bar we do not provide a complimentary breakfast but you do have an option to purchase a package including breakfast. We hope to welcome you back to our hotel. thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from North Bay On

Posted Sep 19, 2016
The hotel was clean and the floor we were on was very quiet. My kids had fun swimming in the pool. The staff could have been nicer but overall we enjoyed our stay! :)
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
We are very happy you enjoyed your stay and hope to welcome you back in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Quiet hotel with friendly staff, clean hotel

Posted Aug 29, 2016
Hotel staff was very accommodating upon arrival when we asked to change to a room with a balcony
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Thank you for your comments. We are happy you enjoyed your stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Loved the view from the balcony around back.

Posted Aug 24, 2016
Loved the indoor AND outdoor pool option! No elevator to 2nd floor in some rooms.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
We are happy you enjoyed the view from your room and our two pools. We look forward to welcome you back
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Good food. Love the pools.

Posted Aug 22, 2016
Nice experience overall. Will definetely return next yeat.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Thank you for your review we look forward to welcome you back next year
4 out of 5
Recommended
for Everyone
by A verified traveler from Z

Posted Aug 3, 2016
Wireless was horrific and kept dropping connection
Comment from Hotel Management
by General Manager, Hotel Management
We are sorry you faced a problem with your wireless connection. We have just upgraded our internet service and are happy to say that there shouldnt be any more problems Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from richmond hill

Really nice place I would recommend this place.

Posted Aug 2, 2016
When we for there the receptionist manager I think was so helpful and fast. She knew what she was doing. She was taking care of everything very well. We had 3 kids. Crib was very nice for the baby. Beds not bad. Room had window opened to Parking. Very nice hotel compared to others. Right next to Tim hortons Wendy's and Hwy. Close to beach.
Comment from Hotel Management
Aug 12, 2016 by General Manager, Hotel Management
We are glad you enjoyed your stay and look forward to welcome you back