Technology is great, until it's broken
Posted Jan 7, 2017
We faced an unusually slow check-in as we discovered that the key card system had been down for a few days, and was awaiting a part from California. Every time we needed to return to our room, we had to flag down a staff member to let us into our room. The first night, there was only one employee on duty, so he was overworked, but still friendly. The next two days weren't quite as difficult since there were more employees on hand to deal with the hotel being fully booked.
The included breakfast was okay, except for the rubbery eggs and lack of variety for those on a gluten-free diet.
The pool was a good size, but could have done with some more cleaning/skimming. The pool deck was very wet and I nearly slipped a couple of times, despite taking care. The water in the hot tub seemed a little green.
Our second night was rather unrestful as the hotel was filled with families in town for a hockey tournament. It felt like there was someone running or talking loudly in the hallway or thumping around upstairs throughout the night. The breakfast area was rather small when the hotel is at capacity.
The room was cramped for four people and our gear. There wasn't room to get between the end of the bed and the open cabinet doors, but we really liked having a fridge and (small) microwave in our room.