Ratings based on 517 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
Posted Apr 24, 2017 on Hotels
by A verified traveler
Posted Apr 22, 2017 on Hotels
for Everyoneby A verified traveler from South Bend
Friendly staffPosted Apr 21, 2017
The hotel room and the staff were awesome and I will recommend it to anyone, anytime any day .
Posted Apr 20, 2017 on Hotels
for Everyoneby A verified traveler from WI
Fine for the pricePosted Apr 14, 2017
It's a great thing to have a small kitchen. There are many restaurants around the hotel, but we didn't wanna spend money for every single meal. We drove to the area so we brought food from home and cooked to save money. I wish they had deeper bowls, plastic wrap and/or aluminum foil though. The fridge didn't become cooler even after I adgust the temp. The room was nice and we were able to adjust room temp which was great. Breakfast was fine. Not fancy, so don't expect excellent stuff there. Only downside is staff - I read reviews saying staff are nice, but we didn't think so. They don't smile (a front staff, cleaning ladies and so on...everyone), they don't even say "hi" or anything, and they aren't friendly. only one lady helped my checking out was nice. Overall I would recommend this hotel itself but woul say not to expect great services. Myself? If I need to stay the area, I would stay the hotel again. By the way the hotel allows pets - you would have to be know that there might be a dog/dogs close to your room! (There was a dog near my room and it barked at night)
excellent stayPosted Apr 11, 2017 on Hotels
Very nice stay.... the room was awesome, the bed a little on the soft side... but decent. the service was great. lots of smiling employees.
Posted Apr 10, 2017 on Hotels
DisappointedPosted Apr 10, 2017 on Hotels
This was an absolutely horrible stay for my daughter!!! When they checked in their rooms smelled of smoke (no smoking property). They advised the front desk. Also, the rooms were dirty. When they went to front desk to tell them the rooms were dirty, they were handed a cleaner to clean...REALLY!!! They also complained that there was the smell of marijuana in the hall (many other guests complained of the smell also). I've stayed in hotel before on first floor near front desk and I have recommended it to a friend, who also stayed there while I was there. Never again!!! Very disappointed in service.
Amazing Stay !!!Posted Apr 3, 2017 on Hotels
My husband and I had a wonderful time at Hawthorn Suites Wyndham Chicago Hoffman Estates. The staff did a fantastic job answering ALL our questions, the room was clean and had everything we needed.
by A verified traveler
Posted Mar 30, 2017 on Hotels