Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Check availability

Reviews of Hotel Granada Palace

5 out of 5
Hotel Granada Palace
C/ Diego de Siloé s/n, Monachil, Granada

Reviews

8.0

Very Good

Rating 10 - Excellent. 97 out of 250 reviews" "
Rating 8 - Good. 85 out of 250 reviews" "
Rating 6 - Okay. 43 out of 250 reviews" "
Rating 4 - Poor. 15 out of 250 reviews" "
Rating 2 - Terrible. 10 out of 250 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mohammad

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Robert

Stayed 2 nights in Oct 2023

8/10 Good

Wan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2023

8/10 Good

Phuong, Happy Valley

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

4/10 Poor

Pratik

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No towels or toiletries were provided
Stayed 2 nights in Apr 2023

2/10 Terrible

Mauricio

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not a Granada hotel
Not a Granada hotel not a four star hotel bad service
Stayed 2 nights in Dec 2022

4/10 Poor

Mauricio

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not a Granada hotel
Not a Granada hotel, not a four star hotel, and the service was terrible
Stayed 2 nights in Dec 2022

4/10 Poor

Mauricio

Traveled with family
Disliked: Staff & service, property conditions & facilities
Expensive parking
30 euros for and u ugly parking, the hotel is super far away from Granada, should be call different, the rooms are super big, the buffet is so so but the service is the worst, they charge us twice for the buffet and the receptionist star makings excuses for not returning them to us at the end she did it. Not a four star hotel
Stayed 2 nights in Dec 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find
Only stayed one night but this place had fabulous sized rooms and a great bathroom with jetted tub. We checked in Christmas Eve and their restaurant and pool area was not open but I guess that's to be expected. 10 minutes drive from Nevada shopping mall and 15 minutes from the city centre
Stayed 1 night in Dec 2022

10/10 Excellent

Johan

Stayed 1 night in Feb 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple's weekend
Nice hotel, very helpful staff.
Stayed 2 nights in Oct 2021

10/10 Excellent

Sveinn Andri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but not quite as good as it could be.
Hotel is very nice, looks very plush but just not quite as good as it could be unfortunately. Nice large rooms, we had a junior suite with 2 double beds, and the pool was lovely. However, the air conditioning was not powerful enough and took hours to cool the room. We couldn’t leave it on when we went out as they only give you one key and it’s one of those hotels where the key works all the electrics. Also the WiFi was certainly not good enough for such a grand hotel. Most times it was so low it was unusable and had to use my own mobile so couldn’t watch anything like Netflix. Neither things are major but definitely took the edge off the stay.
Stayed 4 nights in Aug 2021

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve
Trip up to Sierra Nevada for New Year’s Eve, a pleasant stay, ate in the hotel Italian restaurant, which worked well. Hotel sent up a bottle of cava and grapes, to see the new year in, which was a nice touch. Made the best of the current restrictions due to Covid.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
General areas and it’s clean, staff are helpful location is outside Granada
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swish hotel for a good price outside of ski season
A bit far from the action in Granada. Lovely hotel very spacious, saw only a handful of other guests. Huge rooms. Breakfast was ok. Not a massive variety. Despite reviews there was a kettle in the room. Only downside was there was no availability of an iron. You had to use the laundry service.
Stayed 5 nights in Aug 2018

8/10 Good

Parampreet

Good Place... Nice Staff
Room was excellent and SPA and other services are at reasonable price. Only down part is online it says childcare available but it's only on weekday hence trip hadn't gone as planned but was still enjoyable. Really visit again,
Stayed 1 night in Aug 2018

10/10 Excellent

Steve, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault
Big clean room, good Italian restaurant within hotel grounds, fabulous choice at breakfast.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Granada Palace Hotel
Very nice hotel. We stayed here one night with friends. We used the spa, which was good and had a lovely meal in the hotel restaurant. The bed was very comfortable and our room had a balcony with a great view of the city.

10/10 Excellent

Roger , Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, staff were friendly and very helpful, service was excellent.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Good hotel located just outside Grenada
Good value in the off-season, the large Granada palace is well located for Granada, Sierra Nevada mountains and environs if you have a car. Large rooms, good wifi, breakfast geared to Chinese tourists. Spa good.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Spacious hotel but not really close to anything
Hotel was clean, one reception staff quite rude, others pleasant. We got a suite as part of a deal but later on our trip stayed in a standard room which we found far better in terms of the balcony was much better and the position of the room was better placed(nit at the end of the building looking over a main road). The breakfast was more than adequate as there was plenty of choice.
Stayed 1 night in Sep 2017

6/10 Okay

Helen

Liked: Cleanliness, room comfort

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flanagan Short Stay
Nice friendly staff. Good value for money. Close to the ski resort of Sierra Nevada. Bedrooms need better reading lights. Replacement of cracked glass panels needed. Hot water could be hotter.

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Pointless hotel
Empty hotel not near anything for evening entertainment Air con non existent needed window open to noise from chiller all night All style and no substance

10/10 Excellent

Samir, palestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for all kinds of travelers
It is a great hotel, big rooms, friendly staff, and very good buffete for the breakfast. It is located few minutes from the historical sites including Al Hambra palace. We would recommend this hotel for friends, and would chose is as our hotel in our next visit. Samir and family members from Palestine.

8/10 Good

Lynn, Fuengirola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend break
Stayed at the Granada Palace on Fri and Sat 15 and 16 April 2016. The hotel is beautiful with one of the nicest rooms I have ever stayed in. The only downside is the area it is situated in. We knew it was outside Granada but there are very few bars and restaurants nearby and those that are are not good so it may be an idea to take the half board option in the hotel. Very handy for a day trip up to the Sierra Nevada Ski Resort

8/10 Good

Geoffrey, UK / Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Rooms large, also had fridge table & chairs. Staff very helpful, are car broke down just in Granada so we had to get a taxi to hotel. Girls on reception extremely helpful booking taxis to garage & helping us, because our Spanish is limited. Breakfast was good plenty of choice.

10/10 Excellent

luisa, Cadiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel and Staff
The hotel staff were all extremely happy, friendly and helpful which made for a relaxing stay. Great buffet breakfast!

8/10 Good

Verified traveler

Liked: Staff & service
Excellent value!
Great value! Stayed overnight before heading to Sierra Nevada. Good breakfast and huge room! Bed was quite hard and actually hurt my ribs but nice pillows though. Second time staying and would again due to closeness to Sierra Nevada and the excellent room rate

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Frank, California

Disliked: Cleanliness, property conditions & facilities, room comfort
In need of work
Remote location from town, hotel poorly maintained. Glad we only spent one night there.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Great infrastructure but poorly Managed
Not even a 2 star experience stay somewhere else. Huge rooms huge hotel but lacks service and management

6/10 Okay

Chris

Liked: Staff & service, room comfort
Appear to have run out of money
The hotel is a beautiful building, very impressive with lots of marble and grand reception area. Lots of sofas in public areas and the bar. Rooms are extremely large, we were given a suite with lounge area with two sofas and chair plus tables and a large bathroom with walk in shower plus Jacuzzi bath. BUT - the room had no finishing touches - no rugs pictures etc. The TV had no English channels. The toiletries were minimal and the cheapest money could buy. The bar was very good but mostly underutilised. Good selection of drinks eg. 12 different gins and very efficient bar staff. The breakfast was adequate although croissants appear to be presented day after day until eaten - pretty stale! The dinners were awful!! They do not appear to have a proper chef. Meals did not match the menu description. The worst was a pizza straight out of a packet. The staff could only apologise. Definitely not four star plus.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
rather dissapointed
Not a luxury hotel, have stayed several times, superficially glamourous but becoming less and less professional, becoming slightly scruffy. Very little english spoken,no english television. Needs a new manager to see the problems!

8/10 Good

KEITH, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good, but not so easy to find!
We stayed for 8 nights at a very quiet time. The staff were all friendly and helpful and the breakfast was very good. Our room was large with adequate heating for December but we were not too keen on the open plan shower, as it is colder than those with doors! The hotel is large, but the location makes the front invisible from the main road, and at the rear there is no identification so we had to ask for advice. There is large wording along a wall by the road, but it is easy to miss. We would however go there again, now that we can find it easily.

6/10 Okay

Jolene, Singapore

Pleasant Stay
With one day in Granada, we wanted to visit the Alhambra. However, we didn't manage to see it as tickets were fully booked. So for anyone visiting, will recommend to book early. Hotel situated far from the city center hence we didn't manage to go out for one day. Will recommend to rent a car if you are staying in this hotel. Nonetheless, the view of hotel was excellent.

8/10 Good

CynV

Liked: Cleanliness, room comfort
Really nice room, view and hotel facilities
We were underwhelmed by the check-in staff (arrived very late at night) but everything else was really high quality. We only needed the room for a night on our road trip but we would go back if we get a chance to be there longer.

10/10 Excellent

Roxanna, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but awesome hotel!
Best hotel I ever stayed in my life. Very big room and amazing pool. 15 minute taxi ride 20 euros to the center only downfall.

8/10 Good

kevin, swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicer when finished
We arrived for a 2 night stay. Reception staff were very nice and very helpful. Room was very spacious and very comfortable. The only downside was 2 single beds.we thought we would try breakfast but after discovering a continental was on offer we decided against it.

6/10 Okay

marla, seattle, wa

Liked: Cleanliness, room comfort
hotel is beautiful, rooms are spacious. you definitely need a car though. the bartender was great. the air conditioning was out while we were there which made the room uncomfortable. when we complained they didn't handle very well just said it wasn't working, didn't offer any compensation.

6/10 Okay

Enza, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must see sights
On first arrival very impressed. The rooms are very spacious, modern, clean and comfortable. The spa bath did not work, but other that that is was very nice. The food in the restaurant was very disappointing, poor quality and somethings tasted stale. There was not a great deal of choice and the hot food was cold. Disappointed that there was no complementary drinks in the room not even water was provided. To get a drink you would either have to wait for the cafeteria to open or go to reception area and buy a drink out of a "price inflated" dispensing machine. Would have been nice to have a kettle in the room. On a positive note the room was cleaned every day to a high standard with replacement of luxury toiletries.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
My experience
We arrived at the hotel and were very impressed by what appeared to be a high standard hotel. When we went to our suites again we were impressed by the quality of the rooms and the facilities but as we started to use the facilities we found some problems - the bathroom was a wet room but when we used the shower due to the floor levels the bathroom and toilet next door were flooded with water!! In the other room we booked for our friends when they used the Jacuzzi bath all dirty water came from the nozzles. In the evening the lighting was hardly on and there seemed to be only a minimum staff.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Hotel was not near Alhambra as indicated; five miles is a long way in a congested city like Granada. Also no wifi in room as indicated, only wired in room available. Nice hotel, out of the way with a lack of maintenance on some areas (the very dramatic looking panoramic elevator doors barely open and close). The bathroom, though very nice looking lacked a shower door or curtain, so water went everywhere. Also lacked most toiletries typically provided in a 4 star hotel. I.e. shampoo, lotion, etc. only multi purpose shower gel and a bar of soap.

10/10 Excellent

Nan, glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy beds, great location excellent value for mon
Excellent

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Big rooms
New hotel, great spa, big rooms. Felt like it was new, still empty and lacked little extras like toiletries. Breakfast was good not great. You need a car or be in a group to get to Alhambra, not downtown Granada. Great value.

6/10 Okay

Michelle E.

Disliked: Cleanliness, room comfort
Good value but lacking in attention to details
Rooms are huge and it's a good value for the price. I spent two nights in Jan 2013 and it was freezing inside and out. I cranked the thermostat up to 30 just to get it maybe around 16 or 17 degrees. The tile floors and walls just radiate the cold throughout the entire hotel. The spa bathtub was great though, however the bathroom lighting was very bad, especially over the vanity. Not what I would expect in a spa hotel. And when I checked in there was still trash in both waste baskets which made me wonder how well the room was cleaned. There was also no coffee / tea makers in the rooms and the cafeteria was only open odd hours. The vending machine in the lobby took my €2.50 and didn't dispense anything. The front desk said they didn't own it and couldn't reimburse me. The staff was very friendly at least. Breakfast was included in my rate, if it wasn't I would have skipped it because its not worth the €8 or €10 they charge. And they are very strict on not removing any food from the breakfast area. Next time I return to Granada I think I'll spend the extra €'s and stay in town as there is not much close by.