Ratings based on 89 Verified Reviews

2.6 out of 5
50% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Utah

Don't stay here

Posted Jan 3, 2018
Pros: Not a thing.
Cons: Everything
Location: There are plenty of places to eat. We took our food to the hotel, and I couldn't even eat it because of the conditions of the room.
This hotel was way below average. It was VERY dirty. It was so bad we slept in our clothes, and did not take our shoes off. If I were not desperate, and exhausted, I would have just got back in the car, and kept on driving. The heat was a small fan on the dresser. The dust was an inch thick on the moldings. The carpets were stained, and truthfully don't know the color of them. I could go on and on, but it was by far the worst hotel I ever stayed at, and am very disappointed that I even paid for this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barstow

Friendly staff, clean room. Easily accessible

Posted Dec 16, 2017
The staff were welcoming. They showed be an appropriate parking spot and a room where I could see my vehicle
Comment from Hotel Management
Dec 17, 2017 by Drew-Senior Reservations Supervisor, Hotel Management
Thank You very much for your business. We are glad that you found convenient parking for an over-sized commercial trailer. Our utmost priority is customer satisfaction and we guarantee a positive experience. Thank You for your stay at our facility and we truly hope to earn your business back one day again!
4 out of 5
by travis

Posted Oct 13, 2017 on Hotels
Comment from Hotel Management
Oct 22, 2017 by EconomyInn Managements, Hotel Management
We appreciate your business and affording us the opportunity to host you. We truly hope you had a great stay with us and will return in the future. Thank You very much.
4 out of 5
by A verified traveler

Posted Oct 10, 2017 on Hotels
Room was clean, cosmetic repair needed above the shower, no coffee or continental breakfast
Comment from Hotel Management
Oct 22, 2017 by EconomyInn Managements, Hotel Management
We appreciate your business and affording us the opportunity to host you. I have discussed the wear and tare in the shower over head with the maintenance staff which will promptly solve this issue. We truly hope you had a great stay with us and will return in the future. Thank You so much!
5 out of 5
by Josef

Good and pleasant

Posted Sep 29, 2017 on Hotels
Check in and check out good service
Comment from Hotel Management
Oct 22, 2017 by EconomyInn Managements, Hotel Management
We appreciate your business very much and affording us the opportunity to host you as a mutual guest. We truly hope you had a great stay with us and will return in the future. The entire management thanks you very much for the kind words and positivity. Thank You!
5 out of 5
by MICHIKO

Customer service experience was great!

Posted Sep 6, 2017 on Hotels
I forgot my things at the hotel and noticed two days later, I was worried if it is already trashed but called them and they were willing to help me to look for my lost stuff and they kept it in lost and found. Their customer service was excellent and staffs were really friendlily. The place was good for the price we paid and this great customer service experience made us think we want to come back again in the future. Thank you Drew!
Comment from Hotel Management
Sep 11, 2017 by EconomyInn Managements, Hotel Management
Thank you for taking the time in completing this online survey regarding your recent stay at our hotel. We very much appreciate your business and value your feedback very highly which will be shared with our dedicated team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our hotel to provide an exceptional experience for all of our guests. It is always an honor to receive positive feedbacks from great guests just like you. Thank You!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Front Desk Service

Posted Aug 18, 2017
Pros: King size bed and great breakfast.
Drew at the front desk really helped out by checking in my daughter at 2 a.m. My daughter needed a place to stay at 1 am. Drew was there every step of the way on the phone with me helping me as a concerned father get my daughter a room online in the middle of the morning. Thanks a million Drew!
Comment from Hotel Management
Sep 11, 2017 by Drew-Senior Reservations Supervisor, Hotel Management
Thank you for taking your time and diligence in completing this online review regarding your recent stay at our hotel. We very much appreciate your business and value your feedback very highly which will be shared with our entire team. Your survey responses will serve as encouragement to all of our staff members as we strive to continuously improve the quality of our hotel to provide an exceptional experience for all of our guests. It is always an honor to receive positive feedbacks from great guests. Thank You!
4 out of 5
by Eddie

Posted Jul 24, 2017 on Hotels
Bery nice, on old Route 66. A1 service. The owners were very abominating and frendly. I will stay tbere again when Im in the area.
Comment from Hotel Management
Sep 11, 2017 by EconomyInn Managements, Hotel Management
Thanks for the kinds words Eddie. We appreciate mutual guests just like you at our hotel.
3 out of 5
by sam

Posted Jul 20, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017 by EconomyInn Managements, Hotel Management
Thank you for taking the time to complete this online review regarding your recent stay at the Economy Inn in Barstow. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues with your recent visit. I have shared your feedback with our owner, and maintenance department to ensure we handle this situation very quickly. Again, thank you for your time and valuable feedback. We sincerely appreciate your stay and hope you will give us another chance to provide you with excellent service on your next visit to Barstow.
2 out of 5
by Robert

For now avoid this place

Posted Jun 11, 2017 on Hotels
Shower did not work, rails were falling off and in the middle of lawn, pool was empty, and Drug dealers were doing business in the parking lot..... Breakfast did not exsist.