Ratings based on 526 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Feb 16, 2018
Strangest smell in my room: like leftover Chinese food covered with Axe body spray.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ca

RM

Posted Feb 13, 2018
We arrived early and got a room right away. It is an easy walk to the outlets next door. Don’t waste your time going to the outlets, their prices were high and the quality of products was poor.
3 out of 5
by A verified traveler from San Jose, CA

Disappointing stay

Posted Feb 9, 2018
Pros: Staff, property
Cons: Rooms, breakfast
Location: Right next to shopping outlet.
I had a room in another hotel at Barstow, but switched to this one just because I had an excellent stay at Holiday Inn near Grand Canyon. But I was disappointed! The room was clean, the property was well-kept and the staff was courteous, no issues with that. HOWEVER, I felt cheated, and I think this feedback is not just for the hotel, but also for Expedia! I booked a suite which is supposed to have a "separate" living room. To my shock, the only "separation" between the living room and the bedroom was a 3 feet high "divider" in between the sofa bed and the other beds. Essentially, it was one large single room, where a sofa bed was stuffed at one end. I don't think this is called as a "suite". Additionally, there were no mirrors in the room except for inside the bathroom. Huge disappointment!! I couldn't believe that they could not even put a mirror on any of the open walls in the room. Come breakfast time, most of the items were begging to be refilled, and people were waiting in line for them to get refilled. The poor lone guy was doing his best to hurry up as much as he could. At the least, there should have been two guys trying to get food refilled. I wouldn't want to go back to this specific hotel of the chain, but since I respect the chain, I gave them an overall 3 star rating.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jan 14, 2018
Frondesk staff was wonderful she was very friendly and helpful
4 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 25, 2017
Quiet and close to the highway. Easy to get to and next to shopping mall and food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Al

Very nice hotel ez to get to.

Posted Dec 23, 2017
Pros: The people are the best thing about this hotel.
Cons: Food could be al little better.
Location: Location is good and is convenient to shopping.
Hotel staff extremely nice and helpful. This was our second stay at this hotel and will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2017
good experience with all staff . Hotel accommodates to customer needs
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2017
Very clean, great breakfast, nice front desk lady
5 out of 5
by Laura

This traveler left a rating score only Posted Oct 27, 2017 on Hotels
5 out of 5
by Lori

This traveler left a rating score only Posted Oct 17, 2017 on Hotels