Ratings based on 184 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

Very dog friendly.

Posted May 20, 2017
Pros: The friendly staff.
Cons: Breakfast options both gluten free and dairy free. I was only able to eat bacon and orange juice.
Location: Close to the highway but without highway noise. Choice of several nearby restaurants.
Very dog friendly. I've stayed in motels with a play area for dogs. This one didn't have that, but the staff were very welcoming to our dogs and seemed delighted to see them. Even the other guests stopped to pet them. Other than that, the room was clean and quiet with the expected amenities. There was also a microwave and small fridge.
Comment from Hotel Management
Jul 10, 2017 by GM, Hotel Management
We all very much appreciate and value your feedback! Yes, we enjoy our furry guests here at our hotel, we appreciate you allowing they to be pet. Your survey responses will serve as encouragement to all of my staff members and management team, as we are always continuously improving the quality of our services in order to provide an exceptional experience for our guests, so happy you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Bibi Boucher General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Pt. Richmond, CA

Outshines Barstow

Posted May 8, 2017
Pros: Clean, comfortable, safe, great amenities, breakfast included.
Cons: Not much!
Location: On Barstow's main drag, but removed from the "downtown" area. Not much around it, but only a short drive to a center with various restaurant options.
Had never been to Barstow before. Rolled into town and wasn't so sure what I'd get based on the general atmosphere of the town. But the hotel was pleasingly high-quality. I (female) was traveling alone and felt perfectly safe and comfortable. The room was smallish, but really how much hotel room do you need? The bed was very comfortable, tv and internet had good connection/channel selection, fridge and microwave provided were great features. Breakfast was totally sufficient and I enjoyed the availability of both gym and pool. Windows have double glass panels, so noise from the nearby rail lines is practically non-existent.
Comment from Hotel Management
May 10, 2017 by Bibi General Manger, Hotel Management
Dear Cait, All of us here at Sleep Inn Barstow very much appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!!!!! Sincerely, Bibi Boucher General Manager Sleep Inn Barstow on Historic Route 66
5 out of 5
by Helena

Bike trip 2017

Posted May 1, 2017 on Hotels
Great place to stay, very friendly staff, especially the breakfast attendant. And the breakfast was good. We wanted a place to stay on route 66, would definitely go back!
Comment from Hotel Management
May 8, 2017 by Bibi AGM, Hotel Management
dear Expedia Guest, Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. Your survey responses will serve as encouragement to all of my staff as we all strive to continuously improve the quality of our services to provide an exceptional experience for our wonderful guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Bibi Boucher General Manager Sleep Inn Barstow on Historic Route 66
4 out of 5
by Frank

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
May 16, 2017 by Bibi AGM, Hotel Management
Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and thank you again for sharing your experience, Sincerely, Bibi Boucher General Manager
1 out of 5
by RICKEY

Will not stay again

Posted Apr 3, 2017 on Hotels
Extremely over priced for the area, rude, and difficult management. housekeeping sporadic, and at there convenience.
Comment from Hotel Management
Apr 11, 2017 by Bibi AGM, Hotel Management
Dear Ricky, On behalf of my entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Bibi Boucher General Manager Sleep Inn Barstow on Historic Route 66
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Decent place for a nights stay

Posted Mar 30, 2017
Pros: Room comfort
Cons: Just a note there is no elevator so don't get a second floor room if you don't want to carry luggage up stairs
Location: Can't comment, just passing through
We stayed one night just to sleep while travelling through. Room was clean and comfortable, breakfast was fine, price was right. Seemed like maybe not the best part of town.
Comment from Hotel Management
Apr 4, 2017 by Bibi General Manger, Hotel Management
We would like to thank you for taking the time to complete online comment about your stay with us! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Bibi Boucher General Manager Sleep Inn Barstow
4 out of 5
by David

Great Value!

Posted Mar 4, 2017 on Hotels
A very good quality inn. The lobby was nicely appointed and spacious. The breakfast was great! The room cozy and had a fun and interesting shower!
Comment from Hotel Management
Apr 4, 2017 by Bibi AGM, Hotel Management
Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Bibi Boucher General Manager Sleep Inn Barstow on Historic Route 66
5 out of 5
Recommended
for Everyone
by A verified traveler

Decent, clean, comfortable hotel

Posted Feb 19, 2017
Nice staff, very accommodating. Rooms are a bit out dated, but comfortable and clean. Nice hotel for the Barstow area.
Comment from Hotel Management
Mar 2, 2017 by Bibi General Manger , Hotel Management
Dear Carl, Thank you for taking the time to fill out our online survey with such positive feedback! So very happy to hear you enjoyed your stay with us! We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Bibi Boucher General Manager SleepInn
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Clean, Comfortable, Great Shower!

Posted Feb 13, 2017
Stayed here one night and we congratulated ourselves on such a good choice. Nice room, nice area.
Comment from Hotel Management
Feb 17, 2017 by Bibi General Manger, Hotel Management
I would like to thank you for taking the time to tell us about your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Bibi Boucher General Manager Sleep Inn Barstow on Historic Route 66 760-256-1300
2 out of 5
by Jessie

Posted Jan 21, 2017 on Hotels
We did not find it very comfortable it had a stale smell the minute you walked in the room as if it had never been aired for a long time
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Bibi Boucher General Manager Sleep Inn Barstow