Ratings based on 202 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Mar 9, 2018
I love to remodeling. Beds slept great. The breakfast was very good. I would stay here again
Posted Dec 3, 2017 on Hotels
Posted Nov 20, 2017 on Hotels
very good stayPosted Nov 16, 2017 on Hotels
comfortable and easy access
for Everyoneby A verified traveler from Huntsville, Alabama
Very nice hotel in a very convenient locationPosted Nov 15, 2017 on Orbitz
Pros: The staff, cleanliness, and modern decor. The complimentary breakfast is quite impressive, too.
Cons: Honestly, not a thing.
Location: Very convenient to the Wolfchase Galleria mall, IKEA, and a lot of restaurants up and down Germantown Road. A bit of a hike into Memphis, though.
The decor is very modern and upscale, and you can tell a lot of care is taken in making sure the hotel is meticulously clean. The staff was very, very friendly - from the front desk to the cleaning ladies, even the women who prepared breakfast. Speaking of which, the free breakfast is quite impressive with many hot food options service, including bacon and omelettes. The hotel certainly exceeded my expectations. The only two negatives have nothing to do with the building, only the location. It is a bit of a hike into Memphis...and the hotel is somewhat hidden behind a restaurant, so your navigation comes in quite handy on your first approach!
Great Hotel and StaffPosted Oct 25, 2017 on Hotels
The staff was cheerful, helpful, and courteous. Room was neat, bed was really comfortable, breakfast was great. Also, I had a bit of clerical issue that needed to be addressed prior to my arrival and the general manager, obviously someone who takes customer service seriously, handled that issue professionally, courteously, and to my complete satisfaction. Memphis is my home town and I visit there quite often. I will be using this hotel exclusively going forward.
Posted Oct 20, 2017 on Hotels
Posted Oct 17, 2017 on Hotels
Nice stayPosted Oct 16, 2017 on Hotels
Very clean and close to several restaurants and shopping.
Posted Oct 16, 2017 on Hotels