Garden

Reviews of Aspenalt Lodge

2 out of 5
Aspenalt Lodge
157 Basalt Center Circle, Basalt, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 293 out of 648 reviews" "
Rating 8 - Good. 229 out of 648 reviews" "
Rating 6 - Okay. 83 out of 648 reviews" "
Rating 4 - Poor. 25 out of 648 reviews" "
Rating 2 - Terrible. 18 out of 648 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, easy to get to, walking distance to restaurants-we’d come again!
Stayed 1 night in Mar 2024
Response from Aspenalt on Mar 9, 2024
Thank you for kind review. We hope that you come to visit us again soon.

10/10 Excellent

Pete

Stayed 1 night in Mar 2024
Response from Aspenalt on Apr 1, 2024
Thank you for taking the time to rate our hotel. We hope that you come to visit us again soon.

10/10 Excellent

LOUISE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple low-key property that worked well for a budget-friendly stay close to Aspen. Located a minute walk from the bus route which was really convenient. Liked how quiet the room was. Free breakfast was a bonus.
Stayed 2 nights in Feb 2024
Response from Aspenalt on Mar 4, 2024
Thank you for kind review. We hope that you come to visit us again soon.

6/10 Okay

Julian, Boulder

Disliked: Property conditions & facilities
Breakfast was terrible, toast or frozen burrito. Room was below average for the price. The warning about $100 reset fee if you change settings on the tv were enough to put me off from even using it.
Stayed 1 night in Feb 2024
Response from FrontDesk on Mar 1, 2024
Thank you for taking the time to share your feedback about your recent stay. We're sorry to learn that your experience with our breakfast did not meet your expectations. We take pride in offering a variety of breakfast options, including juice, cereal, yoghurt, breakfast burritos, bagels, muffins and pastries. It's disappointing to hear that these choices did not appeal to you. However, our location is surrounded by many dining choices that offer great cooked breakfasts. In regards to the room, we apologize if it did not meet your expectations in terms of value. We strive to provide clean, comfortable and affordable accommodations. Especially given the proximity to Aspen. Regarding the TV settings, we appreciate your understanding of the importance of common courtesy in returning the settings to the original state. This ensures that the next guest can enjoy a seamless TV experience upon arrival. (not find the TV on Netflix) The 100 reset fee is in place to cover the costs associated with restoring the settings and we hope for our guests cooperation in this matter. We value your input, and your comments will be shared with our team.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Aspenalt on Feb 28, 2024
Thank you for taking the time to review our hotel. We hope that you come to visit us again soon.

8/10 Good

Alexis

Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
easy ascess to Aspen
Stayed 2 nights in Feb 2024
Response from FrontDesk on Mar 5, 2024
We appreciate you taking the time to review our Hotel.

8/10 Good

carol ann

Traveled with partner
We really enjoyed our river view room.
Stayed 2 nights in Feb 2024
Response from Aspenalt on Feb 9, 2024
Thank you for your kind review. We hope that you come to visit us again soon.

8/10 Good

Helen

Stayed 3 nights in Jan 2024
Response from Aspenalt on Jan 27, 2024
Thank you for taking the time to rate our hotel. We hope that you come to visit us again soon.

10/10 Excellent

Phaedra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aspenalt on Jan 8, 2024
Thank you for taking time to rate our hotel. we hope that come to visit us again soon.

4/10 Poor

Rajesh

Disliked: Staff & service, property conditions & facilities
Good Host but low quality room
Shower was not working .. central heating was not good . Receptionist said as very good in helping us .. just the room was below quality for 200$
Stayed 1 night in Dec 2023
Response from Aspenalt on Jan 1, 2024
We appreciate that you took the time to review our hotel as we strive to become better for our guests.

10/10 Excellent

Audrey

Stayed 1 night in Dec 2023
Response from Aspenalt on Jan 1, 2024
Thank you for your kind review. We hope that you come to visit us again soon.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with comfortable beds. Located next to a stream - wonderful, soothing sound. We will definitely stay there again if we return to Snowmass.
Stayed 1 night in Dec 2023
Response from Aspenalt on Jan 1, 2024
Thank you for your kind review. We hope that you come to visit us again soon.

2/10 Terrible

Liqing

Stayed 1 night in Dec 2023
Response from Aspenalt on Jan 1, 2024
Sorry we did not meet your expectations.

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great location
Stayed 1 night in Nov 2023
Response from Aspenalt on Nov 14, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

8/10 Good

Shane, Big Spring

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Selective and easy access.
Stayed 1 night in Nov 2023
Response from Aspenalt on Nov 14, 2023
Thank you we hope that you visit us again soon.

8/10 Good

Stephanie

Stayed 1 night in Oct 2023

2/10 Terrible

Stephanie

Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Stayed 1 night in Oct 2023

6/10 Okay

Stephanie

Stayed 4 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice motel experience. We plan to come back for sure.
Stayed 1 night in Oct 2023
Response from Aspenalt on Oct 23, 2023
Thank you for your kind review. We hope that you visit us again soon.

10/10 Excellent

Wendy

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aspenalt on Oct 7, 2023
We hope that you come back to visit us soon.

10/10 Excellent

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t remember the females name that checked me in. But she was so friendly and gave us a free upgrade with a river view. My husband was so excited! We got to our room and it was perfect. I loved that they had a blanket on the bed. Didn’t see the other one until I hung something’s up in the closet. Me and my husband sat outside and listened to the water. We got up ate breakfast and went and watched the wildlife play in the river. It was perfect.
Stayed 1 night in Oct 2023
Response from Aspenalt on Oct 7, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable.
Very clean, quiet, great location. All in all, many positives and no negatives.
Stayed 2 nights in Sep 2023
Response from Aspenalt on Oct 3, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

10/10 Excellent

Mehar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Marc

Stayed 1 night in Sep 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kami

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

BHARTI

Liked: Cleanliness, staff & service
Pros: clean room, river behind the hotel Cons: No air condition, but there are fans. mediocre breakfast, No body lotion
Stayed 2 nights in Aug 2023

10/10 Excellent

David, Gering

Traveled with partner
Liked: Cleanliness, staff & service
A Good place to stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2023

6/10 Okay

yuval

Reception don’t work at night
Stayed 4 nights in Aug 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The stream was relaxing & pretty. The events going on over at the park were lively & fun. The room was very comfortable. We did miss the air conditioning tho. But still a great stay. We dined in Aspen, but had we realized the Tasty Trout was right next door when we checked in, we would have eaten right there!
Stayed 1 night in Jul 2023

8/10 Good

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basalt Motel
Great location in downtown Basalt, very clean, just needs better water pressure in shower.
Stayed 2 nights in Jul 2023

8/10 Good

Vladimir

Traveled with group
Liked: Cleanliness, staff & service
The property is somewhat dated. Overall we had no problems. We were pretty happy with the continenral breakfast. The food was fresh and plentiful.
Stayed 3 nights in Jul 2023
Response from Aspenalt on Jul 22, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

8/10 Good

AKHILESH

Stayed 1 night in Jul 2023
Response from Aspenalt on Jul 7, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

10/10 Excellent

Adebayo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and the location was fine. Even with it being in a busy area I really didn’t hear too much commotion coming from the outside. The only problem I had was that the walls are thin and I could hear the conversation of the people next to me. Outside of that it was quite pleasant.
Stayed 3 nights in Jun 2023
Response from Aspenalt on Jun 26, 2023
Thank you for your kind review. We hope that come to visit us again soon.

8/10 Good

JULIE, Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Jun 2023
Response from Aspenalt on Jun 17, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jun 2023
Response from Aspenalt on Jun 12, 2023
Thank you for staying with us. Please come back soon.

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean and comfortable. It was in a nice quiet neighbor located right on the river. We could walk to several dining options.
Stayed 1 night in Jun 2023
Response from Aspenalt on Jun 12, 2023
Thank you for your kind review. We hope that you come visit us again soon.

8/10 Good

Nan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Lodge is really an upscale motel, easy to find, close to restaurants and the bus to Aspen. The free breakfast was a nice surprise and the staff helpful. Why spend 3 times as much in Aspen when you can stay in this lovely mountain town and take a bus/shuttle to all the great hikes?
Stayed 2 nights in May 2023
Response from Aspenalt on Jun 9, 2023
Thank you for your kind review. We hope that you come back to visit us soon.

10/10 Excellent

DIANA, MELBOURNE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful setting along the river!!
Response from Aspenalt on Jun 2, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from Aspenalt on May 31, 2023
Thank you for your kind review. We hope that you come back soon.

10/10 Excellent

Michelle

Stayed 1 night in May 2023
Response from Aspenalt on May 30, 2023
Thank you for your kind review. We hope that you come to visit us again soon.

6/10 Okay

Summy

Stayed 1 night in May 2023
Response from Aspenalt on May 30, 2023
Thank you for staying with us.

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Aspenalt on May 30, 2023
Thank you for staying with us. We hope that you come to visit us again soon.

8/10 Good

Alisha, Las Animas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the river being right on the property with a bench to sit and enjoy it. All the shops and restaurants are within walking distance. The room was fairly clean, not spotless. I just wish breakfast was available at 6 instead of 7.
Stayed 3 nights in May 2023
Response from Aspenalt on May 23, 2023
Thank you for your kind review. We hope that you come to visit us again.