Ratings based on 373 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2018
Friendly staff, great location for walking, shopping, Bars, restaurants, cafes!
Comment from Hotel Management
Apr 17, 2018 by cb, Hotel Management
Thank you so much for your nice review. We like! Best regards Your Hotel Basel Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great Hotel

Posted Mar 31, 2018
Very nice hotel in a great location! It is very close to shops and restaurants.
Comment from Hotel Management
Apr 5, 2018 by cb, Hotel Management
Dear Shelly Thank you for your nice review. We like! Best regards Your Hotel Basel Team
3 out of 5
by A verified traveler

central location bit drab

Posted Mar 9, 2018
Pros: Location, and I found a fab traditional old café Chateau de Lapin close by - hotel restaurant had good food
Cons: Looking after room once occupied...warmth in room...colours
Location: Easy to walk to main square Rhine trams etc...
A central location and the staff were pleasant and helpful but the hotel is drab.. my room was the end of the corridor top floor not the best... a narrow room with shower you had to step up to. The water was beautifully hot.
Comment from Hotel Management
Mar 13, 2018 by cb, Hotel Management
Thank you for your review. Best regards Your Hotel Basel Team
5 out of 5
by A verified traveler

Posted Jan 25, 2018 on Hotels
Comment from Hotel Management
Jan 30, 2018 by cb, Hotel Management
Dear Daryl Thank you for your nice review. We like! Best regards Your Hotel Basel Team
5 out of 5
by Nalinee

Weekend stay

Posted Jan 3, 2018 on Hotels
Perfect location. Lots of restaurants nearby. 18 mins walking distance from train station. Definitely recommend this hotel. Only thing was rooms are small as anticipated with most European hotel's.
Comment from Hotel Management
Jan 5, 2018 by cb, Hotel Management
Dear Nalinee Thank you so much for your nice review. That does help us and future guests a lot. Best regards Your Hotel Basel Team
4 out of 5
by A verified traveler

Posted Dec 27, 2017 on Hotels
Comment from Hotel Management
Jan 4, 2018 by cb, Hotel Management
Thank you for your review! Best regards Your Hotel Basel Team
5 out of 5
Recommended
for Everyone
by A verified traveler from hassocks

Basel hotel

Posted Dec 24, 2017
Really friendly staff, lovely central location, rooms were adequate. Staff were more than happy to help in anyway possible.
Comment from Hotel Management
Jan 4, 2018 by cb, Hotel Management
Thank you so much for your nice comments. We like! Beste regards Your Hotel Basel Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Central Hotel right in the Old Town

Posted Dec 24, 2017
Pros: The location - slap bang in the middle of the Old Town - is perfect for the solo traveller.
Cons: I found the bed a little too soft and would have liked facilities to make some coffee, but no real complaints about this hotel.
Location: Basel Old Town is on the doorstep, while the Rhine and Klein Basel is within easy walking distance.
The Hotel Basel is right in the middle of the Old Town in Basel, a stone's throw from the Marktplatz, so perfectly placed for anyone who prefers to travel around on foot. I booked a business single room, and was a little concerned about the size of the room from the photos on the website, however, the room was actually rather more spacious than I thought it would be, which was a nice surprise. The staff are multilingual, and very friendly, which was super helpful as I was travelling solo, and my German isn't that good. I can't comment on the breakfasts as I didn't eat at the hotel, but another surprise was the complementary bottles of water/coke and beer in the minibar that saw me through my 2 night stay quite nicely. I would have liked perhaps coffee making facilities (something we Brits are a little obsessed with!) but that would not put me off staying in this hotel again. The facilities in the room were clean and well set out - again the bathroom was bigger than I feared it would be based on the photos. There was no bath, only a shower, but that suited me fine. Overall, staying here was a very pleasant experience, and if I were to visit Basel again, this hotel would be my first choice.
Comment from Hotel Management
Jan 4, 2018 by cb, Hotel Management
Dear Erica Thank you for your detailed comments. We do have rooms with coffee making facilities. Just ask for it next time aswell as we have rooms with bathtub. If you want one just tell us. Best regards Your Hotel Basel Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Location in old Basel is excellent.

Posted Dec 24, 2017
Excellent stay, great staff, great location. We would stay there again.
Comment from Hotel Management
Jan 4, 2018 by cb, Hotel Management
Thank you so much for your nice rating. We like! Best regards Your Hotel Basel Team
5 out of 5
by A verified traveler

Posted Dec 20, 2017 on Hotels
Loved the location, hotel itself and the service.
Comment from Hotel Management
Dec 21, 2017 by Hotel Basel Team, Hotel Management
Thank you so much for your nice comment. Best regards Your Hotel Basel Team