Ratings based on 354 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Margot

Posted Dec 13, 2017 on Hotels
Comment from Hotel Management
Dec 21, 2017
Dear Margot It gave me great pleasure to see your review regarding your recent stay at Steinenschanze Stadthotel We are thrilled to know that you enjoyed your stay with We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance. With best regards from Basel Michaela Maria Nazarek Host
5 out of 5
by William

Three days in Basel..

Posted Dec 9, 2017 on Hotels
Had a wonderful stay. Hotel staff were fantastic and accommodating. Easy parking at the parking garage across the street. Breakfast at the hotel was dutiful and hot. The room was very comfortable and clean..Loved the shower.
Comment from Hotel Management
Dec 21, 2017
Dear William Thank you for taking the time to describe your impressions about your stay in our house. We are very pleased that you have a nice time at the Steinenschanze Stadthotel and we would like to thank you very much for your great review. Of course I will share your comments with the whole team and I am sure that everyone will be very happy about your nice words. We would be delighted to welcome you again soon. Best regards Michaela Maria Nazarek Host
4 out of 5
by Michael

Good value for a quick visit to Basel.

Posted Dec 6, 2017 on Hotels
Very good for a quick business trip to Basel. It is nice. Free welcome drink and decent room that was quiet. The bathroom is small, but that is part of the deal. Strange, but fully functional closet for clothes. Very nice staff. I did not have the breakfast. The location is very central. 15 minutes to train station, 5 minutes to City Center and the Tram Hub. Big underground parking lot (paid) across the street. Good restaurants, cafes and bars all around. Basel is my favorite city in Switzerland. Great mix of tradition and modern culture and style. Two very good museums: Kunstmuseum and Foundation Beyeler, plus many nice smaller museums. Very nice Christmas Market.
Comment from Hotel Management
Dec 21, 2017
Dear Michael Thank you for taking the time to describe your impressions about your stay in our house. We are very pleased that you have a nice time at the Steinenschanze Stadthotel and we would like to thank you very much for your great review. Of course I will share your comments with the whole team and I am sure that everyone will be very happy about your nice words. We would be delighted to welcome you again soon. Best regards Michaela Maria Nazarek Host
5 out of 5
by Bruce

Posted Dec 3, 2017 on Hotels
We loved the staff, the room was clean and quiet. The bed was extremely comfortable. The shower and bathroom were large and modern. We really enjoyed the happy hour in the garden downstairs.
Comment from Hotel Management
Dec 6, 2017
Dear Bruce Thank you for taking the time to describe your impressions about your stay in our house. We are very pleased that you have a nice time at the Steinenschanze Stadthotel and we would like to thank you very much for your great review. Of course I will share your comments with the whole team and I am sure that everyone will be very happy about your nice words. We would be delighted to welcome you again soon. Best regards Michaela Maria Nazarek Host
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Pros: Staff
Cons: Nothing
Location: Old city is so close
you just won't go wrong staying here....everything is perfect. The bus system is soooo easy and the hotel is around the corner from the old city.
Comment from Hotel Management
Nov 29, 2017 by MN, Hotel Management
Dear guest Thank you for taking the time to describe your impressions about your stay in our house. We are very pleased that you have a nice time at the Steinenschanze Stadthotel and we would like to thank you very much for your great review. Of course I will share your comments with the whole team and I am sure that everyone will be very happy about your nice words. We would be delighted to welcome you again soon. Best regards Michaela Maria Nazarek Host
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel

Posted Nov 13, 2017
Brilliant hotel - definitely worth a visit. Great features and offers available. Exactly what you need for a city break in Basel.
Comment from Hotel Management
Nov 16, 2017 by MN, Hotel Management
Dear Sir/Madam It gave me great pleasure to read your kind words regarding your recent stay at Steinenschanze Stadthotel We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team. We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance. With best regards from Basel Michaela Maria Nazarek Host
5 out of 5
by A verified traveler

Highly recommended!

Posted Nov 11, 2017 on Hotels
Amazingly unexpected!! I'm a Platinum SPG and Marriott, and was definitely impressed with the level of service and quality of this hotel. Since there weren't any SPG's, Marriott, Hilton, Fairmont, Hyatt, and IHG brands in the area, I used Hotels.com to find a higher rated hotel. I definitely wasn't disappointed this time around. Great staff, Great hospitality, Great area, smaller but comfortable room, and an absolutely amazing shower -- hands down best of any hotel in the world that I have stayed at. Conveniently located for return 'free' bus ride back to airport. Awesome!
Comment from Hotel Management
Nov 14, 2017
Dear Sir/ Madam Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards Michaela Maria Nazarek Host
4 out of 5
by A verified traveler

Good Location, Great Staff

Posted Nov 5, 2017 on Hotels
Hotel was a good location, near the main road. Staff was really helpful. Room was not the most modern but was clean and everything worked. Looking over the garden it was quiet, but I imagine being over the road is much louder! I brought my cat and they worked with me to ensure she was ok, and to help schedule the room cleaning so that I could put her in the carrier for a short while. The only downside was that it was often hard to tell what you had to pay for (tea downstairs? coffee?), nothing is signed. Also, the breakfast was not great value, I would say. 9CHF and you get one cup of tea and one bowl of muesli. Perhaps that's the norm here but it's very expensive! Finally, the room had no fridge (perhaps expected) but also no tea or coffee making facilities! Not even just a kettle. Would have really made use of that over a 6 day stay! Also, I had trouble with the WiFi, which nobody was able to help me with. Overall however the hotel was very nice and the helpfulness and friendliness of the staff, and the location, is really what makes it. A lovely place.
Comment from Hotel Management
Nov 10, 2017
Dear Guest Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards Michaela Maria Nazarek Host
5 out of 5
by Gina Paolucci

I definitely recommend this hotel

Posted Oct 26, 2017 on Hotels
The buffet breakfast was awesome! Service at reception was very good.
Comment from Hotel Management
Nov 10, 2017
Dear MS Gina Paolucci Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards Michaela Maria Nazarek Host
5 out of 5
by Desislava

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Dear Desislava We are very pleased that you have a nice time at the Steinenschanze Stadthotel and we would like to thank you very much for your great review. Of course I will share your comments with the whole team and I am sure that everyone will be very happy about your nice words. We would be delighted to welcome you again soon. Best regards Michaela Maria Nazarek